I am just using my last of the older bottles, which annoyed me because there was always a qauntity left in the bottom, which was not used. I did ring about this on numerous occasions and look forwar... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I placed an order recently of products that I usually buy and they were delivered very quickly indeed. I am now using them and I believe that the products I bought are helping me enormously to keep w... See more
Company replied
I'm always surprised that things I order from Good Health arrive so quickly. My vitamins arrived the following day. Easy to order online, staff always friendly and helpful if you phone and the vitamin... See more
Company replied
Polite and good service, but worried about the effectiveness of Hydrosol Silver Spray. Not sure if composition has changed as it used to be so effective against sore throat as an example but not so no... See more
Company replied
Company details
About Good Health Naturally
Written by the company
For over 30 years, Good Health Naturally has created premium, research-led supplements designed to work in harmony with the body and support everyday wellbeing.
Our range includes nutritionist-formulated vitamins, minerals, probiotics, omega 3s and more, all made with clean, high-quality ingredients and guided by clinically studied research. Each product is designed to provide natural support that feels practical, approachable, and effective.
This journey began with our co-founder Robert Redfern, a health writer and researcher who developed our first pioneering enzyme formulas. Many of these remain best sellers decades later, trusted for the results they continue to deliver.
Today, Good Health Naturally remains an independent, family-owned business, led by Anne and her daughter Lucy alongside a small, dedicated team. Our supplements continue to be chosen by people and practitioners worldwide.
At the heart of everything, we care about helping you find trusted support you can return to, day after day.
Inspired by Nature, Enhanced by Science.
Contact info
PO Box 799, CW9 9WF, Northwich, United Kingdom
- +44 (0) 333 7777 333
- sales@goodhealthnaturally.com
- goodhealthnaturally.com
4.8
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Naturally Healthy
I been taking many of the supplements and vitamins for nearly 15 years and I can't able to do without it. It helped me with my health and it's all natural ingredients without any side effects. Excellent customer service. Thanks
14 October 2024
Reply from Good Health Naturally
Thanks very much for your positive review.
Great responsive service
Tried to purchase an item that the web site was showing but there was a technical error. Called company and assistance was superb and I was able to purchase the item.
3 October 2024
Reply from Good Health Naturally
Thanks very much for your positive review.
Fake DR Serrapeptase Capsules. Avoid!
Their Serrapeptatse capsules (now SerraPet) dissolves in the mouth within 60 seconds, meaning they’re NOT delayed release capsules as advertised. This means ALL the Serrapeptase enzymes are destroyed (if it even is Serrapeptase!). I emailed numerous times to complain and no reply. I see they are made in “Serbia”! And the UK address on the tub is only a PO Box number. What a horrible company. I’ve reported them to the relevant authorities.
13 August 2024
Unprompted review
Reply from Good Health Naturally
SerraPet is an animal product not intended, nor recommended for human consumption.
We no longer sell any Serrapeptase product for human consumption following recent legislation.
We now offer Nattokinase as an alternative proteolytic enzyme for humans.
However all of our supplements (even our animal range) are always backed by certificates of analysis and manufactured by companies specialists in their field, following stringent GMP standards, in various countries around the world.
We are a family run business, trading for almost 25 years, and following our move away from running our own warehouse to a fulfilment centre earlier this year, we now use a PO Box for mail purposes.
If you could let us know which email you wrote to us at, as we take great pride in our customer service, as you can see from the majority of our TrustPilot reviews, and we need to look into what went wrong with regards to your attempt to contact us.
Reply from Good Health Naturally
Thanks very much for the review. We appreciate your time
Phone answered quickly helpful staff…
Phone answered quickly helpful staff who know the products the pricing and the offers.
Thank you
Nb ignore the red star pressed in error.
14 October 2024
Reply from Good Health Naturally
Thanks very much for the review. Happy to hear you found our service good.
Reply from Good Health Naturally
Thanks very much for your review, happy to hear it was good for you.
Reply from Good Health Naturally
Lovely to hear that you had a good experience.
Been a while since I last used company…
Been a while since I last used company and pleased to see the customer service is as good as ever
7 October 2024
Reply from Good Health Naturally
Thanks very much for your review.
good quality products & prompt service.
5 October 2024
Reply from Good Health Naturally
Thanks very much.
We need more health conscious shops like this!
My first time buying from Good Health Forever. They have a fantastic range of natural health products, the pricing is reasonable and the service and delivery for my first purchase was great. I'll be back!
1 October 2024
Reply from Good Health Naturally
Thanks very much for taking the time to write a review
Easy to order and quick delivery and…
Easy to order and quick delivery and good quality vitamins.
2 October 2024
Reply from Good Health Naturally
Thanks for taking the time to review.
Prompt delivery
Prompt delivery. Can't comment on the supplements as only just starting to use them
2 October 2024
Reply from Good Health Naturally
Thanks for taking the time on the review, hopefully the supplements will help you soon
Fast delivery and the probiotics have…
Fast delivery and the probiotics have really helped regulate my appetite.
4 October 2024
Unprompted review
Reply from Good Health Naturally
Thanks very much for your review, we are happy to hear that our product has helped.
Very happy with the product I ordered
Very happy with the product I ordered. Have used it many times previously.
29 September 2024
Reply from Good Health Naturally
Thanks for your review, we are happy that you like our product. Royal Mail issue, we are sorry about it but once parcel leaves our distribution centre it is out of our power.
Reply from Good Health Naturally
Thank you very much for taking the time and giving us a positive review.
The person I spoke too,was very helpful…
The person I spoke too,was very helpful and courteous.
30 September 2024
Reply from Good Health Naturally
Thank you very much for the review, we are happy to hear that our customer service staff is appreciated.
Reply from Good Health Naturally
Thanks for the positive review.
Reply from Good Health Naturally
We are happy to have loyal customers, thank you for taking the time to give us a good review.
Reply from Good Health Naturally
Thank you very much for the positive review.
Great customer experience from start to…
Great customer experience from start to finish.
26 September 2024
Reply from Good Health Naturally
Thanks very much for your positive review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.