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Review summary

Created with AI, based on recent reviews

Looking at 62 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their patience, helpfulness, and excellent communication, making the funding process smooth and stress-free. Many highlight the quick response times and efficiency, noting that their questions were answered promptly and clearly, which provided peace of mind. The overall service is frequently described as professional, reliable, and supportive, with people appreciating the personalized approach and the ease of securing necessary funds. However, some people were dissatisfied with the experience, mentioning that the process felt disorganized and misleading, with initial promises not matching the actual outcome. These customers also reported poor communication and a lack of clear or timely answers to their questions, leading to a frustrating experience.

What people talk about most

Staff

Users describe positive interactions with staff, consistently praising their professionalism, helpfulness,... See more

Service

Consumers find service to be positive, with many appreciating the professionalism, efficiency, and support... See more

Customer service

Customers had positive experiences with customer service, highlighting agents who were helpful, informative,... See more

Response time

Clients share positive opinions on response time, with many reviewers highlighting the quick and responsive... See more

User experience

Reviewers consistently highlight positive aspects of the user experience, describing it as very good, fast,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Tom Dool has helped me secure funding multiple times. He is extremely patient and helpful. His response time is fantastic! From the time I contact Tom until I receive funding is very fast and hassle... See more

Rated 5 out of 5 stars

Rodrigo was excellent to work with. He had a sense of urgency and got the information that he needed to accomplish what the goal was quickly and efficiently. His communication is excellent. And he wa... See more

Company replied

Rated 5 out of 5 stars

My experience with Rodrigo at Good Funding was nothing but positive. From day one, he made the whole process feel simple and easy to understand. Any time I had a question, he’d get back to me right aw... See more

Rated 5 out of 5 stars

Because of Tom Dool I have become a repeat client. He has helped me to grow my business more than once. He is kind, thoughtful, and very knowledgeable. My process has always been fast and easy. The ef... See more


Company details

  1. Financial Institution

Written by the company

Good Funding provides working capital to America's small businesses.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

122 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Tom Dool is fantastic

Tom Dool is fantastic, and always takes care of us when we need it. He isn't a 9-5 guy either, he responds to my inquiries quickly, whenever I send them. Good Funding and Tom Dool have really bailed us out a few times during this logistic crunch. Thanks!

5 May 2022
Unprompted review
Good Funding logo

Reply from Good Funding

We are thrilled to hear you have had a great experience with Tom and Good Funding. Our goal is to support your business however we can. Thank you for continuing to choose us!

Rated 5 out of 5 stars

Jessie and the team rock!

Jessie has done an awesome job for me! On my 3rd round of funding with them currently and every time I enjoy the process that much more! Jessie goes above and beyond to help with all of my business financing needs!

15 April 2022
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for your continued business Justin! We are so pleased to support you.

Rated 5 out of 5 stars

I have tried 2 time with good Fundind…

I have tried 2 time with good Fundind and they help you a lot with the funding and also they are very quick too. You don’t have to look for a lot of paperwork and they make everything smooth so you can get the funding asap.

29 January 2022
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for choosing us a second time Isa! We are thrilled to support your business.

Rated 5 out of 5 stars

Jamae Logistics Incorporated

Mr. Tom Dool has been amazing from the start. He is always accessible. He does periodic follow ups and keeps me updated on upcoming products. I look forward to furthering and strengthening our business relationship.

12 September 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for the kind review Lynn!

Rated 5 out of 5 stars

This whole loaning process is so new to…

This whole loaning process is so new to me as a newer business owner and Tom and Good Funding have been SOOOO helpful this entire time. Tom went out of his way to really make sure I understood best practices when it comes to loans and what not and I could not be more thankful for everything I learned during this whole process!

4 June 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Gabriel, we are so pleased to read about your great experience with Good Funding. Thank you for your business!

Rated 5 out of 5 stars

Very happy with my experience

I have been working with Tom at Good Funding for the past few months. I needed this capital to help me grow my business and take some of the stress off the day to day finances. Tom has been pro-active, constantly checks in to see how things are going, and takes a genuine interest in my success. This type of funding can be scary, but I feel really good about having a long term relationship with Tom and the team.

31 March 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Sandra, we are so pleased you feel comfortable working with Tom and all of us at Good Funding. That is absolutely our goal! Thank you for taking the time to write such a nice review.

Rated 5 out of 5 stars

Good Funding for start-up or growth capital

I have used ROK Financial and GoodFunding twice, to support my start-up company's early capital requirements. The service, communications, and process were great. Eric and Jason provided excellent, professional, and timely support. I recommend GoodFunding without reservation.

4 March 2021
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for the review and your repeat business Paul!

Rated 5 out of 5 stars

Good Funding is actually GREAT Funding!

Good Funding is actually GREAT Funding!
Working with the Good Funding team has been a breeze! Their funding process is smooth and very quick. We believe their constant, clear communication and transparency has been a key component to the success of the company.
Jason O. has been in the industry for quite some time and this shows in his knowledge and professionalism. He is a pleasure to work with if you have the opportunity!

4 November 2020
Unprompted review
Good Funding logo

Reply from Good Funding

Thank you for the kind words! We love hearing your feedback. Thank you for your business!

Rated 5 out of 5 stars

Professional and Efficient

Fast and easy from A to Z! Professional and efficient throughout the funding process. Will definitely use again!

22 October 2020
Unprompted review
Good Funding logo

Reply from Good Funding

We are truly grateful for your partnership Will! Thanks for the review.

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