Excellent knowledge and customer service Brandon and Jay Came in the next day and Andre helped. They are awesome!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Brandon is the best. He has helped with my flat feet issue and follows up with phone calls and any questions that arise. Thanks again! My feet have never felt better.
Company replied
Jay was awesome. Took the time to make me understand and feel comfortable.
JAY VERY HELPFUL
Company replied
Company details
Written by the company
The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Good Feet Customer Satisfaction Policy
90-day Customer Satisfaction Policy
Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise
Contact info
876 E Big Beaver Rd, 48083, Troy, MI, United States
- 2482333400
4.1
Great
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jay was awesome
Jay was awesome. Took the time to make me understand and feel comfortable.
15 July 2026
Unprompted review
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Excellent knowledge and customer…
Excellent knowledge and customer service Brandon and Jay
Came in the next day and Andre helped. They are awesome!
13 July 2026
Unprompted review
Reply from The Good Feet Store - Troy
Hello Philip, we are so grateful you took the time to recognize Brandon and Jay! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brandon and Jay are what make the difference between a product and a real solution. Thank you for sharing your experience!
Reply from The Good Feet Store - Troy
Hello Rosie, we are so grateful you took the time to recognize Brandon and Jay! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Brandon and Jay are what make the difference between a product and a real solution. Thank you for sharing your experience!
Reply from The Good Feet Store - Troy
Hello Dannie, thank you for taking the time to recognize Jay. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Jay sees this.
Brandon (Troy MI store)
Brandon is the best. He has helped with my flat feet issue and follows up with phone calls and any questions that arise.
Thanks again! My feet have never felt better.
13 July 2026
Unprompted review
Reply from The Good Feet Store - Troy
Hello SF, thank you for taking the time to recognize Brandon. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Brandon sees this.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.