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The Good Feet Store - Sterling Heights Reviews 

7
TrustScore 4.5 out of 5

4.3

13947 Lakeside Circle, 48313 Sterling Heights, MI, US


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Rated 5 out of 5 stars

I was very satisfied with the service that I received. Tom and Jayvon were very professional and accommodating. Yes, products are a bit pricey, but I’m confident that over a period of time, my problem... See more

Company replied

Rated 5 out of 5 stars

Great Experience at the Good Feet Store from the moment I walked in Luma was very welcoming and professional, answered my questions and helped me understand what was going on with my feet.

Company replied

Rated 5 out of 5 stars

Luma was great, listening to what was wrong. Helped get the right adjustment. Hopefully on a way to happy feet

Company replied

Rated 5 out of 5 stars

Luma was great and informative, she really spent the time to make sure my needs were met. Thank you Luma!

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 13947 Lakeside Circle, 48313, Sterling Heights, MI, United States

  • 5862754135

4.3

Excellent

TrustScore 4.5 out of 5

7 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

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4.3

All reviews

(7)

499 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Luma was great

Luma was great, listening to what was wrong. Helped get the right adjustment. Hopefully on a way to happy feet

13 July 2026
Unprompted review
The Good Feet Store - Sterling Heights logo

Reply from The Good Feet Store - Sterling Heights

Hello Tj, we are so grateful you took the time to recognize Luma! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Luma are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Luma was great and informative

Luma was great and informative, she really spent the time to make sure my needs were met.
Thank you Luma!

13 July 2026
Unprompted review
The Good Feet Store - Sterling Heights logo

Reply from The Good Feet Store - Sterling Heights

Hello Gasper, we are so grateful you took the time to recognize Luma! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Luma are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Great Experience at the Good Feet Store…

Great Experience at the Good Feet Store from the moment I walked in Luma was very welcoming and professional, answered my questions and helped me understand what was going on with my feet.

11 July 2026
Unprompted review
The Good Feet Store - Sterling Heights logo

Reply from The Good Feet Store - Sterling Heights

Hello Lori, thank you for taking the time to recognize Luma. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Luma sees this.

Rated 5 out of 5 stars

Luma was great

Luma was great. She explained everything very well. I loved her sense of humor. I'm walking out the store with no pain in my legs

10 July 2026
Unprompted review
The Good Feet Store - Sterling Heights logo

Reply from The Good Feet Store - Sterling Heights

Hello Camillia, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Luma reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Luma was great

Luma was great! Explained everything well. Took her time.

9 July 2026
Unprompted review
The Good Feet Store - Sterling Heights logo

Reply from The Good Feet Store - Sterling Heights

Hello Maria, we are so grateful you took the time to recognize Luma! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Luma are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

I was very satisfied with the service…

I was very satisfied with the service that I received. Tom and Jayvon were very professional and accommodating. Yes, products are a bit pricey, but I’m confident that over a period of time, my problem will be corrected. My feet felt so good prior to leaving the store.

3 June 2026
Unprompted review
The Good Feet Store - Sterling Heights logo

Reply from The Good Feet Store - Sterling Heights

Hello Claralyn, totally fair to bring up. Here’s what’s behind it: you’re not buying a single insole; you’re getting three supports personally fitted to your arch, made with premium performance-grade materials that hold their shape for years. Most inserts compress under your weight and need replacing every few months. Ours come with a lifetime warranty. No repeat purchases. We think that math holds up, and we’re always happy to talk through it if you have questions.

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