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The Good Feet Store - Scranton Reviews 

22
•
TrustScore 4.5 out of 5

4.6

1945 Commerce Blvd, Suite 9, 18519 Scranton, PA, US

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See what reviewers are saying

Rated 5 out of 5 stars

Jessica was very good she explained everything so well and made sure I was comfortable w my arch supports. I’m very happy w my service I received today.

Company replied

Rated 5 out of 5 stars

Heather was a wonderful help! My husband and son experienced foot pain everyday. This experience was so helpful. She explained everything throughly and we left pain free and full of smiles. Thank yo... See more

Company replied

Rated 5 out of 5 stars

The process was easy and non-stressful. While wanting to go with the full system I was unable to the first day of my visit but an alternative was found that suited my budget and my staff member was ed... See more

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. also in
  3. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 1945 Commerce Blvd, Suite 9, 18519, Scranton, PA, United States

  • 5705340980

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

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4.6

All reviews

(22)

1,645 reviews in the last 12 months

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Rated 5 out of 5 stars

Jessica was very good she explained…

Jessica was very good she explained everything so well and made sure I was comfortable w my arch supports. I’m very happy w my service I received today.

14 August 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Clyde, we are so grateful you took the time to recognize Jessica! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jessica are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 4 out of 5 stars

Jessica was very informative and…

Jessica was very informative and helpful.

13 August 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Bev, we are so grateful you took the time to recognize Jessica! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jessica are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Heather was very kind

Heather was very kind, knowledgeable, and attentive. She did a great job, and she seems like a very intelligent and capable shoe fitter.

11 August 2026
Unprompted review
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Reply from The Good Feet Store - Scranton

Hello Maddie, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Heather reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Very great experience and Heather was…

Very great experience and Heather was great and help getting me the right stuff for my feet

10 August 2026
Unprompted review
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Reply from The Good Feet Store - Scranton

Hello Dylan, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Heather reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Heapher was a very good arch support…

Heapher was a very good arch support specialist and was very helpful with a lot of information and I was very happy with my purchase.

6 August 2026
Unprompted review
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Reply from The Good Feet Store - Scranton

Hello Delores, seeing your 5-star review made us all smile! It’s our goal to make sure every fitting feels personal, and every visit is worth your time. Really glad we delivered that for you.

Rated 5 out of 5 stars

Jessica was very helpful and…

Jessica was very helpful and friendly.Great experience.

1 August 2026
Unprompted review
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Reply from The Good Feet Store - Scranton

Hi Pj, thank you so much for shouting out our team. We're lucky to have people like Jessica focused on making your experience the best it can be. We really value your feedback. Thank you for putting your trust in The Good Feet Store!

Rated 5 out of 5 stars

Great experience

Great experience. Was hesitant to come in and very happy we did. Came for my son and ending up getting inserts for myself as I was experiencing knee pain. Heather was fantastic helping us relieve the knee and foot pain.

1 August 2026
Unprompted review
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Reply from The Good Feet Store - Scranton

Hello Angela, hearing that our arch supports have significantly improved your life is exactly the news we love to hear. Thanks for sharing this with us. We're here for you every step of the way!

Rated 5 out of 5 stars

Very explanatory and very…

Very explanatory and very knowledgeable! Good work!

28 July 2026
Unprompted review
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Reply from The Good Feet Store - Scranton

Hello Betty! Seeing your 5-star review makes us all smile. It's our goal to provide a great experience, and we're happy to know we hit the mark for you. Your trust and feedback mean the world to us. Thank you for choosing The Good Feet Store!

Rated 5 out of 5 stars

Heather was a wonderful help!

Heather was a wonderful help! My husband and son experienced foot pain everyday. This experience was so helpful. She explained everything throughly and we left pain free and full of smiles.
Thank you again Heather!

25 July 2026
Unprompted review
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Reply from The Good Feet Store - Scranton

Hi Jodi Brumwell, thank you so much for your review. It’s team members like Heather who make The Good Feet Store what it is. Your feedback really matters to us.

Rated 5 out of 5 stars

Solution Found!

The process was easy and non-stressful. While wanting to go with the full system I was unable to the first day of my visit but an alternative was found that suited my budget and my staff member was educational to me and very knowledgeable of the product and process. Looking forward to pain free nursing shifts from today.

25 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello JJ, hearing that our arch supports have significantly improved your life is exactly the news we love to hear. Thanks for sharing this with us. We're here for you every step of the way!

Rated 5 out of 5 stars

Heather is very professional

Heather is very professional , informative as well as patient.

22 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Justine, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Heather reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Jessica did a great job explaining and…

Jessica did a great job explaining and not making me feel rushed in the decision for purchase of the correct system for me! Very grateful for her time and kindness, thank you Jessica!!

19 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Beverly, we are so grateful you took the time to recognize Jessica! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jessica are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

We met with Heather in the Dickson City…

We met with Heather in the Dickson City store. She explained everything in great detail. The price was higher than expected, but that has nothing to do with our sales person. Will updated my review after using the insoles for a few months.

16 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Maria, we are so grateful you took the time to recognize Heather! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Heather are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Excellent

Excellent, !!! Ecstatic over how my husband’s pain was resolved with in minutes from his bone spurs…..I told the girls there will be a place in heaven for them !! Thank you so much !!

16 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hi Brenda, that’s exactly what we hoped you’d feel. When your feet are properly supported, everything up the chain, knees, hips, back, gets a chance to follow. That’s the whole idea. So glad you came in. We’re here whenever you need us.

Rated 5 out of 5 stars

Great service!

The lady Heather was really helpful. She relieved me of so much pain with just one visit.

15 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Candice, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Heather reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Good Feets!!

Jessica does a great job and is quite knowledgeable about your feets. Highly recommend going to her

11 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Teresa, our Good Feet Arch Support Specialists are trained to provide thoughtful service, deep product knowledge, and expert fittings, selecting from over 400 personally fitted arch support styles matched to your specific arch, lifestyle, and goals. They are there to listen, to be compassionate, and to help customers move toward living the life they love. Your kind words about Jessica reflect exactly the type of care we strive to provide.

Rated 5 out of 5 stars

Came in to get some relief for my feet…

Came in to get some relief for my feet that have been in pain for the last year. Had no idea what to expect. Soon as I walked in, Jessica helped. She was very knowledgeable. explained each step perfectly. Answered all my questions with no hesitation. Will definitely be back and send over who ever tells me of their foot pain. I am excited to be pain free again. Thank you so much Jessica.

9 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Jaclyn, we are so grateful you took the time to recognize Jessica! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jessica are what make the difference between a product and a real solution. Thank you for sharing your experience!

Rated 5 out of 5 stars

Heather was very knowledgeable and…

Heather was very knowledgeable and helpful

7 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Christopher, thank you for taking the time to recognize Heather. That kind of care is exactly what we train for, and it means a lot to hear it noticed. We’ll make sure Heather sees this.

Rated 5 out of 5 stars

Jessica was very informative and…

Jessica was very informative and answered all my questions. Took the time to make sure I received great service and great foot support.

5 July 2026
Unprompted review
The Good Feet Store - Scranton logo

Reply from The Good Feet Store - Scranton

Hello Heidi, we are so grateful you took the time to recognize Jessica! At The Good Feet Store, personalized fitting isn’t just a step in our process; it’s the foundation of everything we do. Good Feet Arch Support Specialists like Jessica are what make the difference between a product and a real solution. Thank you for sharing your experience!

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