Banner for The Good Feet Store - Lansing

The Good Feet Store - Lansing Reviews 

4
TrustScore 3.5 out of 5

3.7

3415 E Saginaw St, Ste F, 48912 Lansing, MI, US


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Walk in experience. Lindsey was our arch support specialist today, my sister and myself came in just to browse. I mainly wanted to come in for my sister who has severe foot issues and Lindsey took... See more

Rated 1 out of 5 stars

Good feet is not worth your time or your money. They're expensive and don't work. Save yourself the aggravation and the waste of time.

Company replied


Company details

  1. Orthotics & Prosthetics Service
  2. Shoe Store

Written by the company

The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.

Good Feet Customer Satisfaction Policy

90-day Customer Satisfaction Policy

Starting July 1 - The Good Feet Store now backs every purchase with a 90-day Customer Satisfaction Policy. Come in, get fitted, follow the process - and if you're not satisfied, we'll make it right. Visit us or read the full policy at: https://www.goodfeet.com/our-goodfeet-promise

Contact info

  • 3415 E Saginaw St, Ste F, 48912, Lansing, MI, United States

  • 5174813836

3.7

Average

TrustScore 3.5 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.7

All reviews

(4)

499 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Walk in experience.

Walk in experience.
Lindsey was our arch support specialist today, my sister and myself came in just to browse. I mainly wanted to come in for my sister who has severe foot issues and Lindsey took very good care of us connecting us with the right inserts and was extremely helpful and answered all our questions. Thank you so much for taking such good care of us.

Denise

16 July 2026
Unprompted review
Rated 5 out of 5 stars

Very friendly and knowledgeable.

Very friendly and knowledgeable.

13 July 2026
Unprompted review
The Good Feet Store - Lansing logo

Reply from The Good Feet Store - Lansing

Hello Jan, this made our team’s day; thank you. Every fitting matters to us, and we’re really glad this one landed right. Come back anytime.

Rated 1 out of 5 stars

Good feet is not worth your time or…

Good feet is not worth your time or your money. They're expensive and don't work. Save yourself the aggravation and the waste of time.

19 June 2025
Unprompted review
The Good Feet Store - Lansing logo

Reply from The Good Feet Store - Lansing

Hi Peggy, thank you for your honest feedback; we know it takes effort to share when things didn’t go well, and we genuinely appreciate it. Your experience matters to us and we want to address your concerns personally to make sure you are taken care of. Please reach out to us at support@goodfeet.com and someone will be in touch with you personally within two business days.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look