Good Fabric Reviews 72

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

I had such a great experience with Good Fabric! Their team was incredibly helpful, answering all my queries with patience and professionalism. They were polite, knowledgeable, and went the extra mile... See more

Rated 5 out of 5 stars

Beautiful sustainable fabrics! I’ve shopped here a couple of times and this time got some waffle cotton fabric for a dressing gown. Lovely quality and colours shown on the website very accurate! They... See more

Rated 5 out of 5 stars

Good fabric have such a lovely selection of quality fabrics. Delivery is prompt and hassle free. I’ve just sewn up their cozy sweatshirt fleece into a hoodie, perfect for Christmas Day lounging :)

Rated 5 out of 5 stars

I bought a bunch of lovely things from this store - eco (beautiful) elastic, the best eco nylon I’ve ever seen, super cute terry too - and not only has it always been dispatched super super fast and i... See more

Company details

  1. Fabric Store

Written by the company

Good Fabric is your go to source of eco-certified and stylish dressmaking fabrics, indie sewing patterns and sustainable haberdashery. You don’t have to make the choice between a beautiful, colourful, or a sustainable fabric. Enjoy a guilt free fabric shopping experience, without compromising on quality, choice or price :) Every fabric we sell at Good Fabric has at least one eco-credential, which means they’re all super, super green.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

72 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Customer Service!

I had such a great experience with Good Fabric! Their team was incredibly helpful, answering all my queries with patience and professionalism. They were polite, knowledgeable, and went the extra mile to ensure I had all the information I needed. It’s rare to find such excellent customer service these days—highly recommend!

3 March 2025
Unprompted review
Rated 2 out of 5 stars

The fabric I recieved was cut short…

The fabric I received was cut quite a bit shorter than I ordered - 1.35m on a 1.5m order. Maybe that is within an acceptable margin or error but it feels a bit tricky as I'm not sure I can use this fabric for the intended project. I will give it a go though but I would also hesitate to order again from this company due to this issue.

29 January 2025
Unprompted review
Good Fabric logo

Reply from Good Fabric

Dear Helen,

Thank you for bringing this to our attention. This is definitely not within the margins and was cut and sent to you in error. We have contacted you via email to confirm all details so we can send a replacement.

We look forward to hearing from you, and once again, our apologies for this mistake.

Polina

Rated 5 out of 5 stars

Great fabric shop

Good fabric sells a beautiful collection of ethical fabrics which it is very hard to find elsewhere. Delivery was fast and well packaged.

11 November 2024
Unprompted review
Rated 5 out of 5 stars

Great fabric shop

Lovely fabric at very good price. Very quick delivery. Would certainly recommend this company for online fabric shopping.

12 October 2024
Unprompted review
Rated 5 out of 5 stars

First class!

Excellent quality fabrics with a very knowledgable, approachable and importantly contactable owner. Fast delivery. First class service! Highly recommend using them!

20 September 2024
Unprompted review
Rated 5 out of 5 stars

A gem

Polina is super helpful, sending videos or additional pictures and info about fabric, or offering advice on thread matching.
All fabrics I’ve bought have been exquisite to handle, wash, and sew.

6 July 2024
Unprompted review
Rated 5 out of 5 stars

I was very happy with the samples…

I was very happy with the samples service. Unfortunately the fabrics weren't quite what I was looking for, but they were lovely fabrics nonetheless.

It is good to be able to buy samples at such a reasonable price.

4 June 2024
Unprompted review
Rated 5 out of 5 stars

I cannot fault their customer service

I cannot fault their customer service, there was a minor hiccup with my order,but it was swiftly resolved with excellent communication.

The fabric I ordered looked better than the photos and they even swapped the thread to one which was a better colour match.

Topmarks and I'll be ordering again.

26 May 2024
Unprompted review
Rated 5 out of 5 stars

Great selection of fabrics

Great selection of fabrics, including some that are quite hard to find in the UK. Very quick delivery and excellent customer service.

24 May 2024
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look