We loved the idea of renting a tree from Good Elf. Saves trees from being arbitrarily cut down and stops us from buying a plastic tree. Unfortunately they never arrived to pick up the tree on the a... See more
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We have had an outdoor tree from Goodelf for the last 5 years or so and as always this years tree is just beautiful. This year we also ordered an indoor tree along with garlands for our reception... See more
Please read the reviews before ordering from this company. Complete let down and kept promising collection. Awful communication and now we are stuck with a tree they refuse to collect
Engaged GE to put some lights on a large tree in the garden. Several people had come and told us this was not possible but from the start Jay had a “can do” attitude . He was responsive , clear and in... See more
Company details
Information provided by various external sources
Christmas trees delivered in London and across the UK by Good Elf. A wide range of stunning Christmas trees available for next day delivery - ORDER YOURS TODAY!
Contact info
Saint Martin's Lane, WC2N 4AA, London, United Kingdom
- goodelf.co.uk
2.8
Average
48 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely amazing tree
Absolutely amazing tree. Thank you. This is the first real tree I've had since living in the UK and absolutely thrilled. The tree was delivered on time. We had a little glitch with the stand but a refund was given straight away and not a big deal. Will definitely be returning next year.
18 December 2018
Unprompted review
Great Elf
The tree is amazing and the service was excellent.
We are really pleased.
17 December 2018
Unprompted review
Bad Elf
I ordered on a Saturday and got confirmation for delivery the next day.
On Sunday I received an e-mail where they apologised, saying they cannot deliver before Tuesday (or refund). I thought OK BUT:
No news and no tree on Tuesday.
The thing is with Christmas trees you are running out of time and the kids are unhappy because they are dying to decorate. Now I need to find one fast with this vaste of time. BAD ELF!
11 December 2018
Unprompted review
Beautiful Christmas Tree
This is the second year in a row we have used goodelf. Last year was our first year of having a real tree so I was sceptical. It lasted all of Christmas and a few weeks after. We've had this years tree delivered and yet again a fantastic service and beautiful full 6ft tree. Very good on price and will certainly use again.
7 December 2018
Unprompted review
They delivered a tree tree for me this…
They delivered a tree tree for me this year to my mum and she was over the moon with the tree and my gift
7 December 2018
Unprompted review
Appalling service
They couldn't fulfill my order 3 years ago and they're still emailing me 3 years later despite asking to be removed from their database each time. Clearly their belief in GDPR is a serious as their belief in good customer service.
9 November 2018
Unprompted review
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