Good Dog Reviews 3,259

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 1,173 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the staff and breeders for their helpfulness, extensive knowledge, and excellent communication throughout the process. Many people found the website easy to use and appreciated the smooth, secure, and professional user experience when finding their new companion. The product, often described as healthy and well-cared for puppies, consistently received positive feedback, with many consumers expressing joy and satisfaction with their new family members. Reviewers also highlighted the ongoing support and helpful tips provided by breeders even after the puppy was home.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being professional, kind,... See more

Product

Reviewers highlight positive aspects of product. Many customers express satisfaction with their new puppies,... See more

User experience

Customers consistently note positive experiences with user experience. Many reviewers found the app and... See more

Website

Consumers generally find the website to be a positive and helpful resource. Many reviewers appreciate the... See more

Customer service

Reviewers mention positive feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The process through Good Dog has been awesome. Reputable breeders...ease of communication and paying through the site was helpful/safe. Kathy of Lil Paw Chihuahuas was great! Very informative and ra... See more

Rated 5 out of 5 stars

I bought a toy poodle from Canines unlimited her name was Grace (maryland area) she was truly amazing. So helpful and always available to answer any questions i had. We got a male poodle and he was a... See more

Rated 5 out of 5 stars

We had such a positive experience adding our new member to our family! Tiff at Double Doodle Cavapoos was so open and answered all of our questions! Allowed us to have a FaceTime and “meet” our potent... See more

Rated 5 out of 5 stars

Knowing that this site eliminates the “scammers”, looking for alternative means for money. All money goes into an escrow account by Good Dog and isn’t released to breeder until puppy is picked up or d... See more


Company details

  1. Pet Adoption Service

Written by the company

Best friends made here. Good Dog makes it simple for people to get dogs from good sources and for reputable breeders, shelters and rescues to put their dogs in good homes. And we provide all the support and guidance you need to feel confident every step of the way!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 98% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Great experience! My puppy is gorgeous and her breeder was wonderful to work with! Great communication!

15 November 2025
Rated 5 out of 5 stars

Monte Belle

The process through Good Dog has been awesome. Reputable breeders...ease of communication and paying through the site was helpful/safe. Kathy of Lil Paw Chihuahuas was great! Very informative and raised happy, healthy, litters! We could not be happier with our Monte Belle--sweet, smart and so happy!

28 December 2025
Rated 5 out of 5 stars

5 stars for Kendra

The whole process with Good Dog was wonderful! Kendra with Sherman’s Shepards was very communicative, responsive, and honest. We highly recommend her for new four-legged family members. She worked with us to coordinate a pick up time that worked for our family. Our new pup is beautiful and sweet as can be! Her behavior lets us know she came from a great home! We are so lucky to have found our new addition and know if you choose Kendra, your new pup will be wonderful too!

22 December 2025
Rated 5 out of 5 stars

Julie is the most amazing breeder and…

Julie is the most amazing breeder and this is our 6th pup in 30 years she communicates she follows up she responds quickly she gives updates before purchase omg what a fantastic person and she really cares

27 December 2025
Rated 2 out of 5 stars

'Available Now' really meant, the puppy was on its way from South Korea, known for their horrific breeding practices.

I reached out and was scheduling to meet a specific dog I was interested in. Good dog claims to vet ethical breeding and AKC registration.
NOT ONLY was the dog I put the deposit down not available, she was shipping them from South Korea, the WORST possible place when it comes to how they treat their dogs.
DO NOT BUY ANY SOUTH KOREAN DOG. They are scum bags.

On the bright side, I did find a champion breeder, and was able to make a deal with her OFF good dog's network as they charge an arm and a leg to both parties.

20 December 2025
Unprompted review
Good Dog logo

Reply from Good Dog

Hi Kevin,

Thank you for bringing this to our attention. We take every experience on Good Dog seriously, and we’re glad that our Care Team has been able to reach out to you about this situation and take next steps.

We take enforcement of our standards incredibly seriously and have a process in place to ensure that our standards are being met. We understand you were able to connect with our team directly already to take the first steps in this review process, so we can gather more details and thoroughly investigate this case.

In the meantime, please don't hesitate to reach out to us at help@gooddog.com if you have any other questions or if there's anything else we can help with.

Warmly,
The Good Dog Team

Rated 5 out of 5 stars

It was a wonderful experience

It was a wonderful experience. From searching for the right breeder closest to me to choosing the perfect pet, was an easy task. Good Dog made it simple for me to connect to the right breeder.

27 December 2025
Rated 5 out of 5 stars

Great experience with Gooddog

After we had to put down our 14 year old family dog we were not sure where to start our search when we decided to we were ready to get another. When I did a Google search for breeders I found Googdog. Gooddog made the search for a reputable breeder an easy process. We were able to find a breeder relatively close and read reviews before we even contacted them. Knowing that they certify all of their breeders and all payments go through their site was peace of mind.

2 January 2026
Rated 5 out of 5 stars

Good Dog takes finding/adopting a new…

Good Dog takes finding/adopting a new pup to a whole new level. Easy communication with the breeders and Good Dog is terrific. Then, all the resources you have for owners are very valued and much appreciated.

1 December 2025
Rated 5 out of 5 stars

Goldendoodle Breeder Whitney

The breeder, Whitney was very helpful in our selection process. She was very informative and answered all of our questions. The pictures that she showed online made it easy to picture what the dog would look like. Thank you Whitney, we love him!

31 December 2025
Rated 5 out of 5 stars

The Search for the Perfect in Puppy…

The search for big A puppy was simple and successful. I will pick my puppy up in a week when I fly to receive her. Good Dog did an excellent job of keeping the process simple. The breeder (Rocky Oak Cavalier’s and Bieber Terriers LLC) was incredible!

29 December 2025
Rated 5 out of 5 stars

Sheltie puppy breeder Andrea

I had an outstanding experience with my Sheltie’s breeder Andrea, from start to finish. Communication with Andrea was excellent throughout the entire process— she was responsive and genuinely invested in making sure I felt informed about my puppy every step of the way. Any questions we had about my puppy’s development, health, or temperament were answered promptly and thoughtfully. It was clear how much care, knowledge, and pride she puts into raising dogs. I felt completely confident and supported and couldn’t be happier with our sweet puppy. I highly recommend Andrea to anyone looking for a puppy.

16 December 2025
Rated 5 out of 5 stars

The platform was designed to be very…

The platform was designed to be very helpful in finding the exact dog I wanted. Also Jina from Good Dog Doodles was so informative and helpful in preparing to bring our little guy home! They really made my doggy search such a pleasure.

24 December 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look