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See what reviewers are saying
James the manager of Go Mobile Keynsham, does not merely sell mobile phones, he helps the customer chose the right phone and then takes time to configure the phone if the customer is struggling. He t... See more
Utterly appalling, mis sold contract, completely ripped off, cancelled within 14 days but 8 weeks later still hadn't resolved issue. Without the help of Ee would still be stuck. Customer service total... See more
Company replied
Terrible company, terrible service. They charge €14.99 to activate the service, and after 3 days I had to switch companies because they say unlimited 5G, but it's actually garbage. Poor coverage, slow... See more
Company details
Information provided by various external sources
With over 40 high street stores, we stock the latest mobile handsets and devices, and offer a wide range of diverse and competitive talk plans along with home and broadband deals. We’re partnered with some of the biggest brands in the mobile phone industry, such as O2, EE, Three and Vodafone! We’re able to offer our customers – business or consumer – a wide range of products and services at fantastic prices. On top of all of that, we also provide great prices on Sky TV and Broadband, as well as EE Broadband. We're also EE's Best Retailer for the third year in a row!
Contact info
United Kingdom
- 0345 413 6395
- care@gomobile.uk
- gomobile.co.uk
3.1
Average
310 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Would highly recommend
Would highly recommend. Professional, helpful and friendly service.
28 November 2019
Unprompted review
Frome store Gomobile
I just bought a new phone and it was the least stressful thing I’ve done this year. Friendly service, helpful but not patronising, made me feel like a valued customer not just another sale.
27 November 2019
Unprompted review
great friendly service with good advice…
great friendly service with good advice and good deals.. been useing the frome branch for years as i get on well with the manager as he become more of a friend and ive sent lots of friends his way to!
27 November 2019
Unprompted review
Marion Quintin-Baxendale
Really helpful to someone not familiar with useage
And solved numerour technical queries for me
FROME store
25 November 2019
Unprompted review
Barbara Conner
Very welcoming and friendly service I always feel they make me welcome.
Frome store
25 November 2019
Unprompted review
Both members of staff were extremely…
Both members of staff were extremely helpful and knowledgeable.
24 November 2019
Unprompted review
Staff very helpful as usual
Staff very helpful as usual. Was told to come back if I needed help.
Would reccomend Michael and Bina at Go Mobile
23 November 2019
Unprompted review
Great service
Nick and his staff are as helpful as it is possible to be. They always sorts out issues speedily - the best customer service in town!
22 November 2019
Unprompted review
The Frome store is always very good
The Frome store is always very good, Nick is very professional and friendly.
I enjoy going there and send my friends as well.
Great outlet.
22 November 2019
Unprompted review
Exceptional customer service
Exceptional customer service. Very patient and happy to help. I would definitely recommend Dawlish Go Mobile
22 November 2019
Unprompted review
Karen at malton go mobile
Karen at malton go mobile. Excellent looked for everything I needed and got me a perfect phone deal.
22 November 2019
Unprompted review
Happy at Go Mobile Frome !
I went to renew contract and found Nick and his assistant extremely helpful in reducing my monthly payment and upgrading to a much better phone from a choice of three really good models. He helped install everything to get me up and running immediately as i am not technically minded and I would recommend Go Mobile Frome without hesitation.
20 November 2019
Unprompted review
Recently visited your Liskeard shop to…
Recently visited your Liskeard shop to upgrade my phone. I'm a bit of a technophobe but the staff Michael and his trainee went above and beyond to make sure I got exactly what I needed without baffling me with tech speak.
Friendly and knowledgeable without giving the hard sell, it was a real pleasure doing business.
No doubt I'll be back
The only slight bugbear was the temperature in the shop. I was in there well over an hour and it was freezing.
But that's just an observation.
10/10
19 November 2019
Unprompted review
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