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James the manager of Go Mobile Keynsham, does not merely sell mobile phones, he helps the customer chose the right phone and then takes time to configure the phone if the customer is struggling. He t... See more
Utterly appalling, mis sold contract, completely ripped off, cancelled within 14 days but 8 weeks later still hadn't resolved issue. Without the help of Ee would still be stuck. Customer service total... See more
Company replied
Terrible company, terrible service. They charge €14.99 to activate the service, and after 3 days I had to switch companies because they say unlimited 5G, but it's actually garbage. Poor coverage, slow... See more
Company details
Information provided by various external sources
With over 40 high street stores, we stock the latest mobile handsets and devices, and offer a wide range of diverse and competitive talk plans along with home and broadband deals. We’re partnered with some of the biggest brands in the mobile phone industry, such as O2, EE, Three and Vodafone! We’re able to offer our customers – business or consumer – a wide range of products and services at fantastic prices. On top of all of that, we also provide great prices on Sky TV and Broadband, as well as EE Broadband. We're also EE's Best Retailer for the third year in a row!
Contact info
United Kingdom
- 0345 413 6395
- care@gomobile.uk
- gomobile.co.uk
Hasn’t replied to negative reviews
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Having had my 'phone from Go Mobile…
Having had my 'phone from Go Mobile Camborne many years ago I decided it was time for an upgrade
It could not have been easier, Ian transferred all info to the new 'phone - service was excellent & the new 'phone is great
George
It was very easy to do staff were…
It was very easy to do staff were friendly and helpful plus they knew what they were doing.
Sidney Cooper
Absolutely brilliant very patient helpful and complient.
Oliver (?) and Sam were very friendly…
Oliver (?) and Sam were very friendly and helpful when I upgraded my phone just after Christmas. They took care of everything that needed doing to ensure a smooth transition. Everything went to plan and I am very pleased with the new phone so far. Also they were very helpful to my partner who 'inherited' my old phone and is now starting a steep learning curve with his first smartphone! I stayed with GoMobile when my contract came up for renewal because it is so good to know that I can call or visit somewhere nearby if I need help.
Very helpful and friendly staff!
I chose Go Mobile. Brilliant!
I chose Go Mobile as they said they could transfer my contacts from an old Nokia to a refurbed iPhone 6s. I went in and got advice on sim only, got a good offer £6 a month for three gig. Sure enough the very helpful Chris in my local shop transferred all my contacts NO CHARGE as I got the sim thro them.Brilliant. Cannot speak too highly.
GreT
Paul and Lauren, very helpful, and patient with Mum's lack of tech grasping!!
Excellent service and extremely helpful.
I didn’t expect such good service
I didn’t expect such good service. I was expecting to trudge through different phone stores in the area and get a hard sell from each of them.
Go Mobile in Teignmouth was the first store I tried. Sam provided exactly what I wanted and transferred everything off my old phone.
What a relief to have such friendly, quick and efficient service.
Go Mobile
The guys at Go mobile, Launceston are so helpful. They go above and beyond to help customers out.
I went to GoMobile because my old…
I went to GoMobile because my old smartphone packed up over Christmas.
I am no good with technical stuff.
The 2 guys at GoMobile really helped me with their fantastic advice and I got a smartphone that really fits my needs.
They also helped me transfer my data from the old one to the new one.
Their customer service and knowledge is next none. Thank you, guys.
Lise Rasmussen
Great Service
My old phone had been playing me up, losing contacts was the last straw. I walked down to GoMobile and Cesar did everything he could go help me. He selected a phone which was enough for my needs, didn't try to persuade me to buy a more expensive phone, helped me by transferring what information my old phone had left on it and helped me to transfer my number to my new phone. Nothing is too much trouble for Cesar and it is lovely to have a shop like GoMobile in the town to go to, otherwise it would have to be Tesco and I'm not keen on their mobile phones.
I was really happy with the experience…
I was really happy with the experience in the shop today. Best service I have had.
Go Mobile is my choice
Go Mobile is my choice! I have used with them for 11yrs!! Always helpful and there backup and friendly service is all I can wish for!!!
Go Mobile Totnes
Go Mobile Totnes
Lovely service. Very helpful with getting me set up with a new phone and deal
Great service
I had a problem with my mobile phone and took it to Go Mobile in Teignmouth where the manager Kelly quickly analysed what was wrong and advised it would not be economical to repair it and given it was two years old recommended a new upgraded phone which would provide more memory too and at no extra cost to my existing contract.
She contacted EE for me and completed all the necessary paperwork efficiently and transferred all my existing data across to the new Samsung A10 which I returned to collect a few hours later.
The friendly and efficient service received was exceptional and much better than previous experiences at that store.
Tea and sympathy
Really kind and put themselves out when I came into shop with a broken mobile, soon set me up with a new mobile and managed to transfer my old data after some difficulty.
Very efficient
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