Gomibo.co.uk Reviews 

225
•
TrustScore 4 out of 5

4.2

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See what reviewers are saying

Rated 5 out of 5 stars

What can I say? Plenty of stock, often when other online stores have run out; fantastic prices, always that little bit better value for money than their competitors; and brilliant, next day service, e... See more

Rated 5 out of 5 stars

First of all, I am very satisfied with your services. The phone is good quality and reasonably priced. I recommend you to everyone.

Rated 5 out of 5 stars

Honestly was at bit unsure from reviews and whether genuine as price of phone so much lower than other sellers. However Gomibo were great. Item arrived quickly, is exactly what I ordered and genuine n... See more

Rated 5 out of 5 stars

I was a bit suspicious as the smartwatch (Amazfit T-Rex) I ordered was 20% cheaper than everywhere else but after seeing good reviews on Trustpilot decided to risk it. Ordered on Sat it said would be... See more

Company details

  1. Cell Phone Store
  2. also in
  3. Cell Phone Accessory Store
  4. Electronics Accessories Wholesaler
  5. Electronics Company
  6. Electronics Store

About Gomibo.co.uk

Written by the company

About Gomibo
If you are looking for a mobile phone, tablet, or gadget, Gomibo is the place to go! Among the more than 600 mobile phones you will find well-known brands such as Apple and Samsung, but also less well-known manufacturers such as Realme, Cat, and Fairphone, and high-quality Chinese phones from Xiaomi and OnePlus. Besides this, we also offer a wide range of speakers, headphones, and other accessories.

Gomibo is a part of the Dutch telecom webshop Belsimpel. With an online market share of almost 50%, Belsimpel is already a big player in the Dutch market.

The unique possibility of comparing the complete range based on your own needs with just a few clicks, the fast delivery, and the good return conditions are the key to this success. With Gomibo, we want to make this concept, with which we have become the market leader in the Netherlands, accessible for customers throughout Europe!


Contact info

4.2

Great

TrustScore 4 out of 5

225 reviews

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4.2

All reviews

(225)

11 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent Service Provided

I recently purchased a new phone from Gomibo.co.uk. Good, informative website, very competitive pricing and the order process was straightforward. I was kept well informed of the progress of my order which was dealt with very quickly and a few days later I had received my new phone. I am very happy with the excellent service I received from Gomibo.co.uk.

6 April 2023
Rated 5 out of 5 stars

Absolutely amazing

Absolutely amazing. I was really sceptical about spending few hundreds pounds online, becouse i never heard about Gombio.
But everything was smooth and easy. Very good experience for me

27 February 2023
Rated 5 out of 5 stars

Easy to order

Easy to order. Very good communication about order, which arrived the next business day fantastic!

20 February 2023
Rated 5 out of 5 stars

Good service

All good, I was bit sceptical at first as never seen that shop before but its meet all my expectations. Very quick delivery to UK. Definitely recommend

10 February 2023
Rated 5 out of 5 stars

Excellent Service

This has been an excellent experience. I ordered a Nokia G200 and case for it. I thought the price was good and there were no delivery costs. Everything arrived a few days later which I thought was super quick, especially considering I don’t live in England. Everything came well packed for overseas. I love the phone and the case fits nicely. I also like their website and ordering was so easy. I would certainly order again in the future. Thanks.

29 December 2022
Unprompted review
Rated 1 out of 5 stars

DO NOT EVER BUY FROM THIS COMPANY SEEMS LIKE A SCAM TO ME.

I recently purchased a product from Gomibo and was not happy with it. I decided to return it to get a refund and that process has been a nightmare. It has been over 40 days now since I returned the item and I still have not received my refund. The customer service has been terrible. I have been told multiple times that I will receive a response within 3 days, but it has been 12 days and still no response. Do not purchase from Gomibo because you will never get your money back.

15 November 2022
Unprompted review
Rated 5 out of 5 stars

Great service.

Great price and super quick delivery, especially as item came from outside the UK.

Will definitely use again.

21 November 2022
Unprompted review
Rated 1 out of 5 stars

Delivery time they take from thin air

Delivery time taken from head, next day it even not shiped, no tracking, just label created.
When you ring ask what hapening it everybodys fault just not them, they happy return your money when parcel get back to them, but are it not must be dispached first?
Company was choose for next day delivery, and thats was mistake, believe that they gona send for next day.

13 December 2022
Unprompted review
Rated 4 out of 5 stars

good product

good product - order process was excellent - reason it was not a 5 is down to their delivery partners who wasted a morning for me by saying it would be delivered between 0900 and 1300 and then at 1245 saying it was rescheduled to the next day

22 November 2022
Rated 5 out of 5 stars

Fantastic company

Fantastic company. Great range of products. Clear information, well presented. Very competitive prices. Simple and efficient ordering process. Delivered on time. Very happy with my new phone and the level of service from Gomibo.

25 November 2022
Unprompted review
Rated 5 out of 5 stars

Great price

Great, phone arrived before date stated, exactly what I wanted, no problems in delivery or anything else and cheaper too.

31 October 2022
Rated 1 out of 5 stars

Don't buy from Gomibo if you live in UK

Update
on the 14th of November I received a call from Gomibo call centre where I was offered a €20.00 to remove or revise my review.

Dear Gomibo, to be honest with you I would have preferred that someone of your team had replied to my request for help to your customers centre.

The request was sent sat 29th October from my internal account, where I was asking for help and in your reply you stated that I should have been contacted in the next 48 hours. Obviously no one contacted, I was reached out only after that you read my post!

Now it's clear for me the reason behind your high rate of reviews. But I don't think it's polite to offer vouchers for revise reviews.

Keep your €20 and thanks that I didn't sent back the watch. I won't never buy from you!

(end of review)

I am very upset because I bought a smart watch and should be delivered in two days.

Unfortunately, the watch was sent from Europe to UK and I have to wait 3 more days before the delivery due to customs formalities.

However, the problem is not only to wait, it is also because I was contacted by UPS to confirm an email with different requirements e.g.

- Customs procedure or reason for import (e.g. standard import, home use, return, sample, etc.)
- Commodity code or plain language goods description
- Your EORI number
- Approval to use your Deferment Account Number (DAN), where appropriate
- Any other information we must take into account when completing this Customs declaration on your behalf

So they processed it on my behalf.

I think you (Gomibo) should clearly state on your site that you are shipping from Europe, which could be a nightmare with all the bureaucracy involved if one lives in UK.

I still have to receive my watch, but I am already unsatisfied!

28 October 2022
Unprompted review

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