When I report the problem to them Kevin made things easier for and helped me as soon as he could
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Initially was not happy with the company, they kept taking payments out of my account and when I emailed no response. I have spoken with Kwakz who has assured they have sorted the problem for me, hope... See more
I requested for a refund and I've been promised to get it back, although it's not usually done. Keeping fingers crossed. I would be back to review again if the promised is honoured. Thank you Raj for... See more
Even though the issue has not yet been resolved, Jeremy reaching out to me helped as I was beginning to think my emails were going to a big black hole.
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Thank you very much to the Escalator…
Thank you very much to the Escalator team team for helping me to addressed the issue easily and successfully,
issue adressed
Thank you Claire for your solution
Thank you Claire for your solution, it was very professional, I am very happy.
Nice Feedback
I'm quite fascinated by the nice feed back I received and the promise of reinbursement. That's very nice. Thank you
Good experience!
Outstanding company with great service.
Very good company. Outstanding service and exceptional customer service. Thank you
Zoe from the Escalations team great…
Zoe from the Escalations team great work in understanding the customers needs.
Resolve found and satisfied
Problem rectified
Initially was not happy with the company, they kept taking payments out of my account and when I emailed no response. I have spoken with Kwakz who has assured they have sorted the problem for me, hopefully my refund will be issued and the problem rectified. Thank you Kwakz.
Impressive I was impressed by the long reply
I was impressed by the long reply. He really took his time and wrote everything in detail. Thanks
They took care of my problem quickly…
They took care of my problem quickly and without any complications.
Theyy provide good service
Thank you mary for your help it was unexpected but really helpful so thank you
Thank you mary for your help
Support is good and friendly and helpful
The staff is very helpful and accomdating
Site is good
Personal attention
I was truly excited to hear from Eugene, not only by email, but with a personal phone call as well, after I have logged a query. This is what I call excellent customer service. Thank you Eugene !
The problem has been taken care of and…
The problem has been taken care of and addressed in a timely manner
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