Golf Zoo Reviews 366

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Had a group of 26 go to Williamsburg, VA. Villas were fantastic, set up as good as any from previous trips. Golf courses great. Eddie Willever was fantastic in getting it all set up for us, even with... See more

Rated 5 out of 5 stars

This is my second golf trip through GolfZoo. WI had the opportunity to use the same rep and she scheduled and arranged things most satisfactory. She made some suggestions and even changed a tee time... See more

Rated 5 out of 5 stars

I've planned golf outings with Craig Gordon for about six years now. But this was the trip that most resisted coming together - lots of medical and family emergencies among members of our usual crew... See more

Rated 5 out of 5 stars

Our group of 12 golfers had a great long weekend at Kiawah Island golfing. The accommodations for 12 included two fully furnished homes that exceeded our expectations in terms of space, comfort an... See more

Company details

  1. Travel Agency

Written by the company

Golf Zoo was created by golfers and travel professionals with over 30 years of experience. A one-size fits all approach might work well for some things, but we think golf vacations should be tailored to you. That's why our motto is Golf Vacations Fit to a Tee. Our Golf Vacation Specialists help you tailor your vacation to fit your needs and budget, and actually live and play in the destinations they specialize in. Their expertise and commitment are fueled by a genuine love of the game. Count on us for personalized service and accurate, unbiased information. Whether you're traveling with friends or planning a corporate outing, leave the details to Golf Zoo. We'll deliver a high quality golf vacation at a competitive price.


Contact info

4.9

Excellent

TrustScore 5 out of 5

366 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Golf Zoo is the Best

I have used Golf Zoo for 8 of the 10 years that my golf posse has traveled. They put us up in primo properties and PGA rated courses at great rate. My groups have ranged from 4 - 8 and we always are treated with patience and respect. Kudos to Glen and Craig for handling our last three trips. Golf Zoo rocks.

29 June 2016
Unprompted review
Rated 5 out of 5 stars

Hackers Haven Golf Trip

To whom it may concern,

This was the 1st time i used Golf Zoo and it was great! it was cost effective, easy to book and they communicated regularly right up to the week of the trip. The hotel was great, the golf courses were an exceptional value and a good time was had by all who attended. We look forward to using Lori Green and Golf Zoo next year!

28 June 2016
Unprompted review
Rated 5 out of 5 stars

Pinehurst

Pinehurst is always a favorite, but hadn't been there in probably 10 years, so the opportunity to walk #2 in its original state was special. Also played #9 and 4. The Holly Inn is as I remember it from the 1970's, quaint, excellent service, great value.

The guys at Golf Zoo did a fine job of putting our package together.

23 June 2016
Unprompted review
Rated 5 out of 5 stars

easy and quick

you just need to know when you want to go or a time frame-tell them where-when and what and its done. Very easy to pay as you go as well which made it nice for us. the payment portion was a plus since I had 8 guys and all wanted to pay with their own cards and that worked out nice.

23 June 2016
Unprompted review
Rated 5 out of 5 stars

Awesome company. Had a great time and super easy.

Booked a trip to Williamsburg for six guys. Awesome time and super easy to plan. Price was great. Four rounds and three nights stay for a great price. The courses were great. If we can do this again next year, I would highly recommend playing Ford's Colony all four rounds.
The link for everyone in group to pay for themselves was invaluable as a group planner.

23 June 2016
Unprompted review
Rated 5 out of 5 stars

Lori is the best!

Lori has been booking our yearly Palm Springs golf trip for over 10 years. She is phenomenal!

Rick

20 June 2016
Unprompted review
Rated 5 out of 5 stars

Kiawah

Nice golf courses. trip went off without any issues

16 June 2016
Unprompted review
Rated 4 out of 5 stars

Bethany Trip

GolfZoo is very convenient to use & Craig is very easy to work with. Knowledgeable & responsive.

13 June 2016
Unprompted review
Rated 3 out of 5 stars

experience was just ok

Had trouble with hotel reservation. Had to get receipts, make phone calls to get reimbursement. Had to pay $900 out of my own pocket. Needed 4 rooms they only reserved 2.

13 June 2016
Unprompted review
Golf Zoo logo

Reply from Golf Zoo

Kurtis - I am very sorry to hear you did not have a smooth start to your trip due to the two missing hotel rooms. We do value your business and hope that you found our resolution/compensation more than satisfactory. Please let me or any other of our Golf Zoo team members know if you have any other questions or if we can be of assistance on a future golf vacation.

Craig Gordon
VP of Sales and Marketing

Rated 5 out of 5 stars

The best

Our group has taken several trips organized by the Zoo. Always reliable and good suggestions. The prices are fair and the experience is great. I'd always have GZ plan a trip.

10 June 2016
Unprompted review
Rated 3 out of 5 stars

Communication very poor.

Our group suffered a rainout on third day. Repeated phone calls and e mails are ignored. No reimbursements, as agreed to, have been made to date.

8 June 2016
Unprompted review
Rated 5 out of 5 stars

Professional

The trip was as requested. Scheduling and process were easy and well organized.

8 June 2016
Unprompted review
Rated 5 out of 5 stars

Annual Golf trip

Excellent customer service in meeting our expectations. The only recommendation I propose would be to upgrade TV in the room to 36-48 inches as the majority of our group is over the age of 58. Thanks

7 June 2016
Unprompted review
Rated 5 out of 5 stars

Awesome Trip !!

Everything went like clockwork , could not have been better . Thanks to Lori !!

7 June 2016
Unprompted review
Rated 4 out of 5 stars

Everything We Expected

I recently used Golf Zoo for a trip to Myrtle Beach with 4 friends. I have zero complaints about the service we received. Everything that Mike told us was truthful and there were no "surprises". I would use them again for another trip in the future.

7 June 2016
Unprompted review
Rated 4 out of 5 stars

Viginia Beach Golf Trip

The trip went very well. No hiccups along the way. Accommodations were very good car pick up smooth, golfing very good Heron Ridge Course superior and Virginia Beach National very good.

6 June 2016
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look