GolfStar Direct Reviews 

2,480
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 760 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the exceptionally fast shipping services, noting that orders often arrive the next day accompanied by helpful delivery updates. Consumers are also extremely pleased with the competitive pricing, high quality gear, and rewarding loyalty programs available across the online shop. Some reviewers were not happy with delivery services, mentioning occasional courier delays, missing parcels, or orders that never arrived. A few other people also felt quite frustrated when packages were sent to incorrect addresses or when facing complicated returns for flawed merchandise.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service, frequently highlighting incredibly fast dispatch... See more

Product

Customers had positive experiences with product, frequently highlighting the excellent quality and... See more

Price

Clients share positive opinions on price, expressing widespread satisfaction with the competitive costs and... See more

Service

Reviewers highlight positive aspects of service, consistently praising the fast delivery and reasonable... See more

Order

People report positive experiences with order, highlighting fast next-day delivery and seamless online... See more

Reviews shaping this summary

Rated 5 out of 5 stars

These were the cheapest Callaway Supersoft balls I could find on the internet, I was a little apprehensive, as I had not heard of GolfStar Direct before. I read the reviews and decided to give them a... See more

Rated 5 out of 5 stars

What makes Golfstar Direct so good is even when its bad, its good 😁. I ordered a box of TP5 yellow balls and received a nox of Tour Response, I rang them and received my box of TP5's the next day an... See more

Rated 5 out of 5 stars

Outstanding customer service. Things don’t always go right, a real mark of a company is how they act when it’s not gone right. Amazing response and fabulous customer service. Jack thanks for you... See more

Rated 5 out of 5 stars

Briefly, I ordered two pairs of UA shorts as I seem to be “between sizes” at the moment. The shorts arrived less than 48 later, a decision was made, and the unwanted ones (in this case, the lar... See more



Company details

  1. Golf shop
  2. also in
  3. Clothing Store
  4. Golf Club
  5. Golf Instructor

Written by the company

Welcome to GolfStar direct an online golf retail store. We aim to offer a wide range of products at the best value in the market. GolfStar Direct is part of the GolfStar Group which includes GolfStar Competitions. We are able to combine the buying power across both platforms to offer our customers the best deals and value in the market. 5 Star Service We have a proven customer service model with our partner company which is the largest golf competition site (www.golfstarcompetitions.co.uk) in the UK and boasts over 2,750+ 5 Star trust pilot reviews 10X more than our nearest competitor. How to shop with us We understand people like to buy in different ways. ONLINE: The most popular way is to make a purchase direct off the site using the extensive information we have for you to make an easy decision on your purchases. All of our products are shipped for next day delivery using DPD and we also deliver on a Saturday and Sunday! PHONE: 01675 489 918 We have a team of experienced PGA professionals who can assist when ordering via mail order. Their goal is to provide real experienced advice on your purchase.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Asks customers to review

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4.8

All reviews

(2,480)

697 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

stop using Dpd

stop using Dpd, item still not delivered, they make no attempt to deliver it either, they want me to collect from their depot now.
Have been in at home last two arranged delivery slots, so fully aware they have made no attempt.

17 September 2026
Rated 5 out of 5 stars

Excellent service

Excellent service, talked through shaft options available following a query from TaylorMade which was very helpful, some great set options not available elsewhere. All round really good, would definitely recommend.

7 September 2026
Rated 3 out of 5 stars

Golf attachments

Haven't received my parcel.

31 July 2026
GolfStar Direct logo

Reply from GolfStar Direct

I am very sorry to hear of this. This kind of issue is one we'll always look into once raised to us, but unfortunately this review is the first notification we've had of the issue, so we've had no chance to resolve the potential delivery issue.

Your order appears as fulfilled in our system, and delivery information provided by DPD indicates delivery was made. As it sounds like this is incorrect, I will raise the issue to DPD urgently to have this looked into and resolved. We will communicate this further to you privately via email.

Thanks for using and trusting Golfstar Direct, and I am sorry for the inconvenience. We will be sure to have this investigated thoroughly, and hopefully resolved promptly.

Kind regards,
The Golfstar Team

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