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GolfPlan InsuranceReviews 

1,019
•
TrustScore 4.5 out of 5

4.7

Insurance Broker
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Review summary

Created with AI, based on recent reviews

Looking at 244 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and professional service, often highlighting how easy it is to set up and renew policies. Many reviewers appreciate the helpful and knowledgeable staff who clearly explain policy details and options, making them feel valued. The pricing is frequently mentioned as competitive and reasonable, with many noting that premiums remain stable or are even reduced. Some people were dissatisfied with their experience, particularly when policies were renewed without their explicit agreement or when coverage was unexpectedly denied due to specific circumstances. A few customers also reported significant financial losses despite having insurance, indicating issues with claim processing or policy limitations.

What people talk about most

Service

People report positive experiences with service, often highlighting the efficiency and speed of policy... See more

Staff

Customers had positive experiences with staff, consistently describing them as friendly, polite, and... See more

Price

Customers consistently note positive experiences with price, often finding it competitive and reasonable for... See more

User experience

Users describe positive interactions with the user experience, frequently highlighting the ease and... See more

Subscription

Clients share positive opinions on subscription, with many reviewers consistently renewing their policies for... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Sorted out my golf insurance in a few minutes and premium remains the same from last year. When they found they could not process the details due to a missing digit in the bank account number, they ag... See more

Rated 5 out of 5 stars

I renewed my annual Golfplan Policy by phone with your GolfPlan Insurance Executive Daniel Wood on 16/01/2026, and found him to be very friendly and easy to deal with. He was very professional in di... See more

Rated 5 out of 5 stars

Phoned to renew my cover. Answered straight away and renewed over phone. Asked for e mail confirmation regarding leaving buggy temporarily at golf club and got e mail back straight away to confirm t... See more

Rated 5 out of 5 stars

Put a review up earlier about payment being taken from my account despite asking for policy to be cancelled. Turns out it was a miscommunication. Received a phone call within an hour and all sorted.... See more

Company details

  1. Insurance Broker

Written by the company

Specialist Golf Insurance for Golfers in the UK

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.7

All reviews

(1,019)

220 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Phone call

I phoned the office. Man at other end was polite and set up the insurance as required. Thank you.

11 October 2025
Rated 1 out of 5 stars

Disappointed.

I kinda knew from the onset this company had the intention to decline my claim for my lost clubs. I was interrogated for a hour by some person who was a representative of another company who i have not been paying to, but it appears are used to find excuses for people to lose their claim. 3 yrs I have paid l, never used them till i needed help. Disappointed i thought this was a decent company.

7 October 2025
Unprompted review
Rated 4 out of 5 stars

Golf plan insurance is one of those…

Golf plan insurance is one of those companies that you don't really know how good they are until you actually need to use them .
So I (fortunately) can't comment on their professionalism and practice.
The initial price and extras do appeal.

25 March 2025
Rated 1 out of 5 stars

A shocking experience

I received a renewal notice but, when I came to renew, I was told Golfplan were no longer covering my golf club due to a flood we experienced in January.
I was shocked to say the least. I had made no claim but was told other members had, and so the club had been removed from eligibility.
I have now been sent this review since I have “renewed a policy with Golfplan”. If only!!

30 September 2025

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