Vince was incredible at helping me today understanding redemption timeframes and also helping me get my redemption approved! It’s customer service like this that keeps me coming back to play! YOU ROCK... See more
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If I could give a zero I absolutely would. Beware of sudden account closure.
If I could give a zero, I would.
I will be the FIRST to tell you that I do not normally spend money at all on Sweeps Sites. They usually all offer dailies and I'm content to spin them or save them and try. So I realize I'm not who any of these companies is really looking for.
HOWEVER.
I did nothing BUT that for Gold Machine for several weeks, if not months -- just like any other Sweeps Site I deal with -- I did NOTHING else. I don't access from a State where it is not allowed. I don't try to spoof IPs or play any table games from multiple devices to win at Blackjack or whatever.
I logged in a few days ago in the morning and collected my daily just like every other day and was going to save it for the next day.
That afternoon I logged in again just to see how much I had saved up and I was completely banned. Account shut down for violations of the Terms of Service.
I emailed support and they would NOT tell me what had happened; what had I done wrong?
NOTHING.
I'm convinced of one of two things.
They saw my wonderful pattern, which was to save or spin the dailies and decided "Nah, don't need them accidentally winning huge" or I'm in Indiana and they're preemptively shutting all the Indiana accounts but not telling us that.
Support said they couldn't tell me what the violation was for security purposes.
WHO'S SECURITY? You've already banned me; I want to know WHY. Give me something to dispute. This is horse trash.
OH ALSO, they answered my first email within 30 minutes so I knew they were paying attention to all incoming emails.
When I asked a follow up question, it's now 04/06/2026 and I still don't have a response.

Reply from Gold Machine
Avoid this site
I like the new look of Gold Machine. Its much more updated and the dailies are better. Good deals as well every day. The interface look more user friendly to me also.
Changing this to 1 star. They cancelled my redemption and made me replay my whole $338 claiming I bonus abused. I guess their definition of bonus abuse is buying the sales they offer and playing though my balance. They also took away most of their live games and lied to me about it claiming the game provider is down at the moment. The live game provider was working fine on all other sites they just didnt wanna tell me they removed them.
Also their redeem to debit fees is insanely high. A $335 dollar redeem to debit was gonna cost me almost $40. Pure craziness.

Reply from Gold Machine
Super fast redemption
Super fast redemption. Up to date games and hot new look
the new website looks and feels…
the new website looks and feels amazing, although i must say. i miss the wheel you got to spin as well for the daily, since the amount is low it would be nice to get at least enough for a spin.
Love Gold Machine
Love Gold Machine. Cashed out for the first time and funds was approved and sent to my card. Vicky was great making this experience smoothe and fast!
New fresh look
Have been an alright site for me from the start but did feel that seemed little cluttered. Fresh new look I can definitely dig though star plus!
Easy to navigate, fun games
No big winsyet. but they have done great job of building their library of games. The new website looks great!
Website is easy to get around and love…
Website is easy to get around and love the daily bonus!
Great choice of games and they do pay…
Great choice of games and they do pay redemptions and have excellent customer service! Great job Gold Machine!!!!!!
I love the new website
I love the new website. It stands out from others and is easy to navigate. Good job at creating something dope!
New web design pushes GoldMachine into ELITE status
Great platform with top tier game selection, fast redemptions and an all new layout makes everything easy to navigate. 👍🏼👍🏼
WOW. Fast redemptions,great service.
WOW, joined and purchased 9.99 welcome package. Ran it up over 300.00 redeemed 100 and it was in my account almost instantly. From joining to having the redemption in my account was under an hour. This should be the industry gold standard. Vicky was helpful as well.
Nearly perfect
The only reason it’s not a 5 star is because I have yet to redeem any winnings and they’ve been in the rotation for a hot minute.
Aside from that though, I do know tha Good Machine is a super legit casino. Why I’m here is because I’m just blown away by the website renovation. They went from having a semi sketchy often malfunctioning bush league site to a top of the line and respectable site I’m comfortable recommending to folks. Theyve got decent bonus system and their good coin deals are always on point.
Gold machine is definitely worth keeping on your radar
Amazing games and also instant…
Amazing games and also instant withdrawal just takes a small fee for the instant withdrawal tho.
Great company, trustworthy
Great company, lots of new "casinos" w imposter syndrome that simply don't live up to the hype. Goldmachine certainly does, I haven't cashed out personally, but I believe the redemption times I've read as they're all consistent!
New look cache my attention much more…
New look cache my attention much more then the old great customer service
I am loving the new update
I am loving the new update! Looks good and runs very smoothly. This is one of the best hands down online casino that I play and I've been playing for years.
Honestly the switch from their old…
Honestly the switch from their old website was HUUUUGE. Everything feels smooth and all the games are easily accessible. Plus they have a way easier daily free sc menu. Honestly 5 seconds on the new website already felt like a brand new casino.
Too average
Too average, the game photos are made with AI. Some are cool but most of the time I can't decipher the real game by photo. The games work fine, the daily bonus sucks and the daily wheel never wins. Now that incentive to join is the real kicker, to have your standard $9.99 for $25 reduced to $9.97 is absolutely remarkable! Join your 3/5 unremarkable casino today.

Reply from Gold Machine
I love the new updates to the platform.
I love the new updates to the platform.
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