From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.
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See what reviewers are saying
I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more
After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more
Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more
Company details
Information provided by various external sources
Goldfish is an award-winning cloud telecoms based in Ireland.
About Goldfish.ie
Written by the company

- Reliable
- With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
- Innovative
- Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
- Knowledgeable Technical Support
- Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.
Contact info
Beach Road, Greystones, County Wicklow, Ireland
- 015547888
- support@goldfish.ie
- goldfish.ie
Hasn’t replied to negative reviews
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Reply from Goldfish.ie
Very straightforward to use and I can…
Very straightforward to use and I can easily divert the number to my mobile if I need to meaning no missed calls, regardless of where I may be.

Reply from Goldfish.ie
Signed up in minutes
Signed up in minutes, really helpful support staff. Looking forward to using. Thanks Goldfish!

Reply from Goldfish.ie
My only 'go to' for VoIP Services
I have been using Goldfish since the early days and now have several customers ported over to Goldfish.
Always seamless and technical support is only a phonecall away with their local call centre based in Dublin; I have never had to wait for support or an answer to technical queries, which, as an IT Consultant is imperative.

Reply from Goldfish.ie
Reliable service at affordable prices
Reliable service at affordable prices. Set up was clear and simple.
Highly recommended anyone who is looking this type of services.

Reply from Goldfish.ie

Reply from Goldfish.ie
Reliable, straightforward, and unobtrusive
Straightforward, unobtrusive... it just works.

Reply from Goldfish.ie
I ordered some hardware from them and…
I ordered some hardware from them and the order process was seamless and the goods arrived on time. Perfect service, thanks!

Reply from Goldfish.ie
Excellent and fast support
Excellent and fast support!
Can highly recommend!

Reply from Goldfish.ie
Found them very helpful and professional on their work.
Found them very helpful with professional on their work. Amazing prompt response. Thank you once again

Reply from Goldfish.ie
Very helpful in assisting the porting…
Very helpful in assisting the porting of an existing non standard service from an old supplier. Also great advice on how best to utilize the service going forward.

Reply from Goldfish.ie
A very efficient service with easy…
A very efficient service with easy change over from previous provider. Very helpful and pleasant staff. Excellent call quality and online account which enables you to change and modify to your needs. Highly recommend!

Reply from Goldfish.ie
Highly Recommended. A+++
Excellent Support from both the sales & technical teams. Great Call quality, Reasonable pricing and Ease of use. Highly recommended. A+++.

Reply from Goldfish.ie
Only a new customer but so far so good
Only a new customer but so far so good. Excellent customer service

Reply from Goldfish.ie
They helped me where a big company like…
They helped me where a big company like Vodafone could not.

Reply from Goldfish.ie
I've recently moved to Goldfish and…
I've recently moved to Goldfish and find the service outstanding, perfect for my needs and excellent value for money. I will make a significant annual saving as a result of the move.
My only regret is I didn't move sooner.
Highly recommended.

Reply from Goldfish.ie
Very professional company who have…
Very professional company who have excellent communication with customers and quick and easy to understand technical support.

Reply from Goldfish.ie
Happy customer
Excellent customer service and regardless of how much you spend they're really responsive with a great personal touch. Can't recommend these guys enough!

Reply from Goldfish.ie
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