From start up to customer service everyone at Goldfish is so helpful. Luke sorted out a little issue for me straight away today.
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See what reviewers are saying
I've only set up recently and so far, so good. Diverts work well and messages are e-mailed promptly. I only needed to ring the office twice to get set up and they were helpful. Use online dashboard... See more
After dealing with two skype numbers that didnt work along with a shocking support team for two weeks that would have given Bill Gates a stroke i luckily came across goldfish, thank god. The team... See more
Since I have moved my phone system to Goldfish I have not only saved a huge amount of money but on top of that i get 100% more service options than any of my other providers could offer - call diverts... See more
Company details
Information provided by various external sources
Goldfish is an award-winning cloud telecoms based in Ireland.
About Goldfish.ie
Written by the company
- Reliable
- With 99.9% Service Availability over the last Year, Goldfish.ie provide an exceptionally stable VoIP platform
- Innovative
- Goldfish.ie work to constantly surprise their customers with improvements to their service and new additions to their platform
- Knowledgeable Technical Support
- Goldfish.ie have a knowledgeable technical support team who are able to deal with a range of queries first hand. Goldfish.ie doesn't unnecessarily pass callers on to different departments, and team members aren't encouraged to sell to customers. If you need help or answers to questions, Goldfish simply provides it.
Contact info
Beach Road, Greystones, County Wicklow, Ireland
- 015547888
- support@goldfish.ie
- goldfish.ie
4.7
Excellent
326 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Moving Service Provider
My move from BlueFace to Goldfish was slow but perfectly handled…….tech were wonderful remotely setting up my voip phone
2 September 2024
Unprompted review
We had a lot of difficulties in moving…
We had a lot of difficulties in moving from Blueface and Leroy went above and beyond to sort out the problems.
Excellent service.
2 September 2024
Unprompted review
Excellent service
Excellent service.
I was expecting the porting of an existing number from blueface to goldfish to be difficult, however the experience was painless and went smoothly.
29 August 2024
Unprompted review
Tech assistance porting to Goldfish
The gentleman who assisted me in porting to Goldfish and configuring my equipment was Leroy.
He was excellent: Patient, knowledgable and helpful.
Superb service.
28 August 2024
Unprompted review
Leroy and everybody at Goldfish was…
Leroy and everybody at Goldfish was extremely helpful and went over and above to ensure a smooth transition from another service provider. Top marks.
28 August 2024
Unprompted review
Excellent service
The team at Goldfish provided us with excellent customer service and support. Each person I dealt with was efficient and practical.
28 August 2024
Unprompted review
Nothing to say everything is perfect!
14 August 2024
Good experience setting up
Transitioned smoothly between service providers with efficient assistance from goldfish team.
2 August 2024
Set up very straightforward
Set up very straightforward. Leroy was very helpful. All checked and working correctly first time. Happy days
20 June 2024
Unprompted review
Competitive pricing and excellent…
Competitive pricing and excellent service. Can't fault so far.
22 May 2024
Quick and Helpful Service
They offer a great service, and are quick and helpful when something doesn't work out. As it happened, I was not able to use their service, but they were prompt in helping where they could.
15 May 2024
Fast and efficient setup
Fast and efficient setup, 4 numbers ported over to Goldfish, thanks Leroy
10 May 2024
Great service
I found it really easy to set up the phone line for a voluntary organisaiton that I am involved with but did call the team with a few questions before setting it up and found the individuals really helpful. Would highly recommend.
15 March 2024
It never worked
It never worked, not even a single call received when I was outside country
3 February 2024
Very Good Company
21 January 2024
The process was extremely simple to set…
The process was extremely simple to set up even for non tect people..
Up and running within munutes
28 August 2023
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