Golden Scissors Reviews 16

TrustScore 4 out of 5

4.0

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Company details

Information provided by various external sources

With a laid-back, casual atmosphere, Golden Scissors is no doubt one of the best barber shops in London. With a modern interior design equipped with the best barber chairs along with the best barbers in Maida Vale, you can never go wrong.


Contact info

4.0

Great

TrustScore 4 out of 5

16 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Last minute haircut on weekend up in…

Last minute haircut on weekend up in Birmingham ,asked if they did walk ins they said yes.They were so very kind and hospitable,forst they offered a drink as soon as I sat down.Then asked how I wanted to have my hair cut.Attention to detail and professional, also asked how short wanted my haircut.
All in all spent almost an hour and washed my hair after the haircut as part of the service.Then told me would be price of a haircut only.I did tip as I’ve been to many barbers inmy time and this is by far the best.Thank you golden Scissors for a gold star service.You are also the most reasonable priced barbers around.You are all brilliant,thank you so much!!!😃

12 December 2025
Unprompted review
Rated 1 out of 5 stars

Poor Service

I had the most unfriendly customer service at this establishment yesterday.It is the barber in the Ipic Centre. I would actually rate them zero stars. I took my 2year old son for his very 1st haircut yesterday and drove all the way from Saldanha. We were not even greeted when we entered and barbers just went on with what they are doing. As there were not enough seating we were standing outside and my son were playing as a normal 2year old would. After half an hour a seat became available and we proceeded to sit inside.My son had a small car that he was playing with.One of the barbers got furious and addressed me to see to my son.How do you tell a 2yr old to sit still?I asked him if he knows how old my son is whereby he replied he is not talking to my son,bit he is talking to me.I emmediately asked him if he does not need my money and he said no.I said well then I will take my business elsewhere if my son is not welcome. He totally ruined what was supposed to be a memorable experience for us. This is disgraceful also seeing that it is the holidays and you should be more accommodating towards everybody.What happend to customer service?These foreigners must just leave our beautiful South Africa and go make money in their own country and treat their own people the way they do.Sies what a disgrace.

20 December 2024
Unprompted review
Golden Scissors logo

Reply from Golden Scissors

Hi Vanessa,

We’re so sorry to hear about your experience—it sounds really disappointing. However, this review doesn’t seem to be for us. We’re Golden Scissors in London, Maida Vale, thousands of kilometers away from South Africa.

If you check our reviews (where there’s no confusion with other businesses), you’ll see how much we care about creating beautiful experiences for our customers. We’d have loved to welcome you and your son and make it a memorable moment!

Unfortunately many of the reviews in teustpilot come to us reviewing other businesses across the world using the same name…

Wishing you all the best.

Rated 1 out of 5 stars

Stay way

Worst haircut.

I took my 4 year old son for a haircut.

The barber would not listen at all. Both my son and I told to stop cutting and he refused to stop. My son.was traumatized.

The whole place should be closed down. I NO CUSTOMER SERVICE, VERBAL ABUSE if customers

31 August 2024
Unprompted review
Rated 5 out of 5 stars

Always the best

Always the best - courteous and friendly.
Prices are reasonable and service is first class.
Alex from Romania is the best female barber, she is amazing.
I have been coming here for over 5 years and travel a long way to come back every time.

15 March 2024
Unprompted review
Rated 5 out of 5 stars

Today was such a great experience at…

Today was such a great experience at the salon! From the moment I walked in, I felt welcomed. The staff (Lo) took excellent care of me, making sure I was comfortable and great hospitality addressing any concerns I had about my haircut. The attention to detail was great, and I left feeling not only satisfied with my new hairstyle but also appreciated as a customer.

12 February 2024
Unprompted review
Rated 5 out of 5 stars

Just been today made to feel very…

Just been today made to feel very welcome.
I could tell by the way he was doing his job he is very experienced.
His shop is spotlessly clean and it must of cost quite a large sum of money for him to start his business.
Definitely will be back thanks for today.
TED MACK

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Went to haverhill branch this morning

Went to haverhill branch this morning
£17 for haircut
Staff who did my haircut is quite rude towards customer
Did not pay attention to haircut request
Done in < 15 minutes
Definitely not coming back

18 June 2023
Unprompted review
Golden Scissors logo

Reply from Golden Scissors

Hi,

It seems there’s been a mix-up! We only have one branch, and it’s in Maida Vale, London. Unfortunately, many reviews here are for other businesses with the same name.

We’re Golden Scissors London, and if you check our website, you’ll find a video showing our salon and the service we provide. We’d love to welcome you if you’re ever in London!

Best wishes.

Rated 5 out of 5 stars

I visited this barbershop in Maida Vale…

I visited this barbershop in Maida Vale last February for Valentine's day and was thoroughly impressed with my experience. Upon arrival, I was offered a refreshing bottle of water and a delicious coffee while I waited for my appointment, which only took about 5 minutes. The staff was friendly and welcoming, ensuring I was comfortable before starting my haircut. The barber, Simon, was outstanding. I went in for a low-skinfade, and he was an expert in that style. He took his time to explain the process and made sure I was comfortable throughout the entire service. My hair was washed before the cut, which made the process even more relaxing. The attention to detail was impeccable, and every hair was in place when I left. Simon was knowledgeable about the latest hair trends and ensured I got the perfect cut. The entire experience was top-notch, and I left feeling refreshed and confident. I highly recommend this barbershop to anyone looking for a great haircut and a relaxing experience. The use of top-notch products, the welcoming atmosphere, and the professional staff make it the perfect place to unwind and feel pampered.

13 February 2022
Unprompted review

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