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Golden Insurance Reviews 

2,705
•
TrustScore 5 out of 5

4.9

Life Insurance Agency
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Review summary

Created with AI, based on recent reviews

Looking at 2,069 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the support staff for being exceptionally friendly, patient, and knowledgeable when guiding people through various insurance options. People note that representatives explain all policy details clearly, ensuring that the entire sign-up process remains entirely straightforward and stress-free. Though some reviewers were not happy with minor aspects such as longer-than-expected call durations or policy costs, most people still found great overall value. Reviewers consistently appreciate the polite communication and highly personalized approach, making sure that everyone feels entirely confident and well-supported throughout their daily purchasing journey.

What people talk about most

Staff

Reviewers express immense satisfaction with the staff, frequently highlighting their knowledgeable, friendly,... See more

Customer service

Customers report positive experiences with customer service, highlighting that representatives are helpful,... See more

User experience

People report positive experiences with user experience, highlighting how straightforward and reassuring the... See more

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism and... See more

Price

Consumers find the price to be very reasonable and appreciate the clear cost details provided. Reviewers note... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The CSR was very professional helpful thorough and made signing up easy. He explained the what I get covered for again when I asked and I understood everything he said meaning he didnt talk in gibrish... See more

Rated 5 out of 5 stars

I was Dealing with Awa from Sydney NSW and was impressed with her bubbly personality ,her attention to getting all of my requirements true and correct, and her practical aproach her confidence instil... See more

Rated 5 out of 5 stars

He Nick was quick. No manipulation. Loved his personality. Nick was honest yet interesting. I'm not prone to enjoy these calls. I pay 6 bucks a fortnight for 50 grand. 23 a fortnight for... See more

Rated 5 out of 5 stars

We compared quite a few companies and found Golden suited our needs best. They were very helpful and professional over multiple contacts over a few weeks. Our contact was with Nic, who was very patien... See more

Company details

  1. Life Insurance Agency

About Golden Insurance

Written by the company

Golden Insurance was born to meet the needs of Australians aged 40 and older who want to keep helping their loved ones financially – even after they’re gone. 

Choose a life insurance benefit of up to $250,000 depending on your age, helping you to enjoy some of the best years of your life with one less worry.   Golden Insurance Company Profile

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

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4.9

All reviews

(2,705)

2,057 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Great

Great. Customer service .very clear information of the service provided.Thank you .Kind Regards Maria Rodriguez

11 August 2026
Rated 5 out of 5 stars

Your rep Ella was very professional and…

Your rep Ella was very professional and patient. I felt very comfortable talking to her.
By the end of our discussion I knew that I had found the right policy.
I would definitely recommend Golden Insurance to friends and family.

13 August 2026

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