Golbazar Reviews 574

High quality and great response of this team is great, Negin really accompanies and helps you reach a great order, I was always satisfied with the purchase and you are a brand that I will never forget and I introduce to everyone, please, this is it Quality and maintain, thank you

Poor delivery
Low responsability

Maryam and Negin were both extremely helpful, responsive, and kind. They addressed my issue in like no time, and I'm quite satisfied with their performance.

Excellent and professional

Such a good experience with this online flower shop. I ordered few times with them, a little pricy, but they are really friendly and helpful. Great customer service, responsible, and on time.

Best customer experience and online support. Thanks for your service and flexibility. My mom was so happy with her plant.

Marjan

They are great and responsive! ❤️

Amazing service, great support and smooth delivery! No hiccups or anything, simply the only place from now on that I will be ordering flowers/cakes for friends and family.

Really great. Very regular.

I have been shopping from this website for years now. Sending gifts and flowers to my family in Tehran in different occasions. They have been fantastic. Great customer service, very quick delivery and the purchases look exactly like what they are advertised. Originally I was hesitant and skeptics to use my credit card in an Iranian website, but I’m so glad I trusted them. Because golbazar is really trustworthy. I totally recommend this website. I’m very impressed with their service. One thing i suggest they would do to improve, is adding more variety of gifts.it’s already great, but it would be nice to have more options for gifts.

Unfortunately, I have had a disappointing experience with the Golzar business. I am afraid and don't recommend it. The business does not comply with customer value and the primacy of public interest.

Firstly, the price of the items, while they are provided in Iran, are even more expensive than their counterparts abroad. For example, the cost of a bunch of flowers that I ordered via Golzar was more expensive than the same one in a costly city like Sydney, Australia. This has been an extra charge and unfair deal with international clients where the production of the item including ordering won't worth that much if it is calculated. I am not going to argue if the Golzar owners are going to extort clients, however, this is an illegal Business-to-Consumer model where the Golzar charges are based on $ currency where the actual price of the order is based on Iranian Rial. The act of Golzar company is alleged in a fair trading court if it would trade in this way in a developed country where customers are protected by our laws, regulation, and legal systems.

Besides, the second important issue with the Golzar is the information discrepancy in its ordering system. That is, the currency of $ has different variants of the U.S, Canada, and Australia. The Golzar doesn't inform the actual order cost nor asks clients about the local currency. As such, a client might be charged more than the price shown by the Golzar ordering system. This is confusing and a flaw in its ordering system design which should be fixed. I haven't observed such an information discrepancy in any other online ordering system.

Unfortunately, my order, i.e. flowers, was faded. I assume this might have been an unintentional and exceptional human error. I was busy to follow-up this with the Golzar.

On the positive side, the customer relationship, e.g., the chat boot, is fine, though this is a normal function in line with the customer's rights.

I hope the Golzar's owners view my comments in a constructive way...

I was the first experience of my purchase of Golbahar, and I was surprised at the accuracy and speed of response and posting, as well as the quality and variety of their products. It was really great. Thanks

2 good experiences so far
Same day delivery
Both delivery completed around early afternoon
Good quality flowers as shown on the website

Avoid this company, anything you order they send something cheap and completely different!!!
Waist of time and money
I was so embarrassed toward the receiver of the gifts after spending £130.00

I have tried so many websites to send flowers and gifts to Iran. Golbazar is one of the best ones. Great customer service and very fast delivery. Thank you once again 🙏

I ordered flowers from them for my mom's BD.
It was supposed to be delivered on that day before 5PM. They managed finally to deliver at 8PM when she had gone, to the building manager.
My dad had received the flowers the next the day and told me these are quiet old and placid! Where did you buy them from so we call them and complain!!
I have written complaint email and completed their satisfaction survey. So far I have not heard back from any one.
Will not buy from them again and do not recommend them.

I've had best experience with Golbazar. This website will be my only place to shop a gift. Customer service was excellent. Thank you so much for giving us a chance to show love to our family.

Fast delivery, great customer service.
You won’t be disappointed! The only reason I gave four stars is that I’d love to see more variety and a larger selection of gifts.