Delivery was on time , package arrived well packed with no damage, driver was polite and courteous. Definitely order again
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Exceptional service from Going Sweety Nuts! Easy to use website, very good prices and quality sweets. Well packaged and very quick delivery! I would definitely recommend this company and will be usin... See more
Company replied
This is by far the best service I've received when ordering sweets. I ordered on a Saturday night and they arrived in great condition on Tuesday. Super fast. Would recommend!!
Company replied
After placing the order I never received a confirmation email which I found concerning. The next day I received this email asking me to review them so tried to contact them via their website but it ju... See more
Company replied
Company details
Written by the company
The sweetest family run business in town! We want to bring you a smile when you hear that knock at the door when you know that sweet package as just arrived! Based in Lincolnshire.
Contact info
United Kingdom
- goingsweetynuts.co.uk
4.2
Great
31 reviews
Replied to 75% of negative reviews
Typically takes over 1 month to reply
How this company uses Trustpilot
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Delivery was on time
Delivery was on time , package arrived well packed with no damage, driver was polite and courteous. Definitely order again
30 March 2026
Good products and quick delivery aswell…
Good products and quick delivery aswell as great prices!
1 March 2026
Old sweets
I order foamy sweets that turned up stale, and broken. Clearly old. Overpriced. Would not recommend
In respond to your reply: no I ordered a “Bubs mixed jar”. Bubs are not freeze dried. Looks even worse when you try to defend your poor quality
17 February 2026
Unprompted review
Exceptional service from Going Sweety…
Exceptional service from Going Sweety Nuts! Easy to use website, very good prices and quality sweets. Well packaged and very quick delivery! I would definitely recommend this company and will be using again.
9 February 2026
Reply from Goingsweetynuts
Thank you so much for your kind review, we really do appreciate it. :)
1st time order
1st time order, delivery was fast and packaged well. I ordered a mixed bag, black jacks,fruit salad & some dry frozen sweets which were a nice novelty. Nothing beats the classics.
7 February 2026
Reply from Goingsweetynuts
Brilliant! So glad you enjoyed. Thank you for your feedback. I'm loving the fact you had some freeze dried in your basket. Thank for for supporting our small business.
Super fast delivery
This is by far the best service I've received when ordering sweets.
I ordered on a Saturday night and they arrived in great condition on Tuesday. Super fast.
Would recommend!!
7 February 2026
Reply from Goingsweetynuts
Thank you so much for the kind words! We are so glad that you was happy with our service. Thank you for supporting our small business!
I love the giant shrimps sweets and…
I love the giant shrimps sweets and this site is 1 of the few places i can find them. Fab company to buy from and always very helpful to me so would totally recommend using.
12 February 2026
Unprompted review
Reply from Goingsweetynuts
Claire, Thank you so much for your review!
I appreciate your continued support and understanding! Love the sweety team.
Reply from Goingsweetynuts
Thank you for supporting our small business and leaving a kind review! :)
Such a great little company
Such a great little company. Delivery is always super fast and the sweets are delicious. Will shop here whenever I need sweety gifts and treats.
12 January 2026
Reply from Goingsweetynuts
Thank you so much! That is very kind of you to say :)
Reply from Goingsweetynuts
I'm glad everything went smooth with your transaction, thank you for supporting our small business!
Avoid avoid avoid!!!
Avoid avoid avoid!!!
Do not use this company! My order never turned up, they have taken my money and are now ignoring all my emails. I’m now having to claim my money back from my credit card company. In all my years of buying online this is the only time I’ve had to resort to these measures.
6 December 2025
Unprompted review
Reply from Goingsweetynuts
I'm sorry to hear about your experience. I do recall emailing straight back with advice on what had happened and we also refunded right away upon request.
After placing the order I never received any communication from them.
After placing the order I never received a confirmation email which I found concerning. The next day I received this email asking me to review them so tried to contact them via their website but it just says unable to send at this time. I then sent them just a normal email and I still haven’t received a reply. Of cause the money has been taken but not sure I’m going to receive the goods.
3 December 2025
Reply from Goingsweetynuts
Sorry to hear about your service we provided you. The auto email system had gone down this day and unfortunately because of this we didn't get the order notification through. This is now resolved and we work hard everyday to better our service. Please be advised we wasn't or never ignore our customers we just advice around Christmas time or close to we do take a little longer to reply because we're very busy. I am although very sorry that this happened to you and we have put measures and extra staffing to ensure nothing happens like this again.
Prompt efficient and friendly dispatch…
Prompt efficient and friendly dispatch of product received on time as stated 😀
9 November 2025
Careful on best before dates!
Partner loves this dark snickers so ordered for Christmas not realising they only had 10 DAYS left on the best before date! Not happy 😕
EDIT: changed from 2 star to 1 after experiencing their customer service
EDIT on 10/02/2026 AFTER they responded - there was NOTHING in the description at time of ordering as I would NOT have ordered them for a Xmas present (I'm not the sort of person to give out of date sweets to someone for Xmas!!)
10 November 2025
Reply from Goingsweetynuts
Hi, really sorry to hear about your experience. Anything that was short dated did state in the description and this is why they cannot be refunded.
Excellent small business
Excellent small business! Great quality products and excellent customer service! Always choose a local business over a big cooperation!
Thanks guys
30 October 2025
Unprompted review
Reply from Goingsweetynuts
Thank you so much fir your review. We appreciate you supporting us and so glad you enjoyed your products
Reply from Goingsweetynuts
Thank you for your review, I am so glad to here that the delivery was fast and you enjoyed your products. Thank you for supporting us!
Best experience with going sweety nuts
My experience has always been great with going sweety nuts. The packaging is always well wrapped, Quick delivery, going sweety nuts are always happy to help, always smiling and their sweets are amazing
9 October 2025
Reply from Goingsweetynuts
Danielle! Thank you so much for your review and understanding. We appreciate your continued support and so glad to hear your feedback.
Reply from Goingsweetynuts
Marie, thank you so much for your feedback and your continued support. It really is appreciated.
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