Goicelandtours Reviews 

133
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 124 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, professionalism, and ability to tailor travel plans to individual needs. Reviewers frequently highlight the excellent customer service, noting that agents are informative, patient, and easy to communicate with. The planning process for holidays is often described as flexible and efficient, with staff making great recommendations and meticulously crafting itineraries. Customers particularly appreciate the quick response times and proactive communication, ensuring all questions are answered promptly and thoroughly. This high level of service instills confidence, with many reviewers expressing excitement and looking forward to their well-planned trips.

What people talk about most

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Holidays

People report positive experiences with holidays, expressing excitement for their upcoming trips to Iceland,... See more

Service

Customers consistently note positive experiences with service, praising the staff for being friendly,... See more

Customer service

Users describe positive interactions with customer service, highlighting the helpfulness and responsiveness... See more

Response time

Consumers find response times to be excellent, with many reviewers highlighting the promptness and efficiency... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Adam was so helpful in adjusting to our needs and especially not being too overbearing when we wanted something different, and he made it work with whatever we wanted so it was tailored to us! He was... See more

Rated 5 out of 5 stars

Kevin did an amazing job of planning a 5 day tour of Iceland for me and my 14 year old granddaughter. He even put together a video so my granddaughter could have a visual of some of the beautiful plac... See more

Rated 5 out of 5 stars

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utiliz... See more

Rated 5 out of 5 stars

Sophie was very helpful. She explained the areas where we would visit. What we could expect to see. Then included the other areas I had heard about. Told us to keep looking for other things that in... See more



Contact info

4.9

Excellent

TrustScore 5 out of 5

133 reviews

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No recent history of asking for reviews

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4.9

All reviews

(133)

131 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very friendly service

Sophie provided very friendly service. Explained itinerary completely and checked to see if there was anything I wanted to change. She was able to answer all my questions.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic booking experience

We are coming to Iceland and had a seamless booking through go Iceland tours. We are so excited. They made it so easy and straight forward. Would recommend them going forward.

10 December 2025
Unprompted review
Rated 5 out of 5 stars

Sophie

Sophie, our tour guide was very flexible & accommodating. She was very good at following up & at the same time she was not overbearing. We decided to postpone our trip to Iceland so we are not utilizing her services at this time.

7 December 2025
Unprompted review
Rated 5 out of 5 stars

I have dealt with Sophie for the past…

I have dealt with Sophie for the past few weeks setting up a trip to Iceland. We have been in contact many times and she answered all my questions each and every call. She is a true asset to the team.

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Sophie rocks!

Sophie made the experience awesome! Id recommend her to anyone! Friendly, personable, efficient and excellent communication skills!

14 November 2025
Unprompted review
Rated 5 out of 5 stars

Iceland Adventure

Sophie was so wonderful to work with on our Iceland adventure!! She 8s so friendly and knowledgeable of the area!! Sophie's recommendations made booking simple!!! Thank you so much Sophie!!

2 November 2025
Unprompted review

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