Gohub Inc. Reviews 29

TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

Easy and fast transaction They are available anytime for any concern you have using their services. Worth your money and time. No need to line up to claim actual vouchers just by following the s... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a 5-day eSIM through Traveloka for my trip, but unfortunately my phone does not support eSIM. I contacted GoHub support and they responded quickly and informed me that they ha... See more

Company replied

Rated 5 out of 5 stars

Last month I had a trip to Thailand and my best friend Kyle got me an Esim through Gohub. It was amazing, easy to used and activated with full instructions from email. You could activated before you c... See more

Company replied

Rated 1 out of 5 stars

SCAM. They took my money and sent a QR code that does not work. The website will not respond to customer service questions despite a window prompting you to contact them. Their app is a SCAM, it has a... See more

Company replied

Company details

Written by the company

Since our founding in 2018, we’ve been committed to serving travelers, travel agencies, and corporate clients with our SIM and eSIM solutions. To date, we’ve supplied connectivity to over 400,000 travelers and partnered with more than 200 travel agencies and corporate clients worldwide. Our dedication goes beyond just providing connectivity; we offer diverse data packages, including local options, and 24/7 support to ensure a seamless travel experience anywhere on the globe.


Contact info

4.0

Great

TrustScore 4 out of 5

29 reviews

5-star
4-star
3-star
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1-star

No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Awesome good service

29 May 2026
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Willy Novianto

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

I recently purchased a 5-day eSIM…

I recently purchased a 5-day eSIM through Traveloka for my trip, but unfortunately my phone does not support eSIM. I contacted GoHub support and they responded quickly and informed me that they had already contacted Traveloka to arrange a refund for the unused eSIM.

I appreciate GoHub for their prompt response and assistance in handling the situation. Now I am waiting for Traveloka to complete the refund process. Hopefully everything will be resolved soon.

Thank you for the support.

9 March 2026
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi muhammad kabir hassan

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 1 out of 5 stars

SCAM

SCAM. They took my money and sent a QR code that does not work. The website will not respond to customer service questions despite a window prompting you to contact them. Their app is a SCAM, it has a contact option but goes to a blank Whatsapp page and freezes blank.

26 February 2026
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi James Ware,

We're truly sorry to hear that your experience with Gohub didn't meet your expectations. We understand how frustrating it can be when travel connectivity doesn't go as planned, and we sincerely apologize for any inconvenience or issues you encountered with our services

We take all feedback seriously, and we'd like to understand more about what went wrong so we can make things right and improve our services. Please reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888 at your earliest convenience. You can also use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you and hope to have the opportunity to turn your experience around.

Rated 5 out of 5 stars

Very quick and helpful

Very quick and friendly response. Problem was solved. Overall good assistance!

23 November 2025
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi G M Beth

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Reliable Network and Best customer…

Reliable Network and Best customer service, always ready to help.

26 October 2025
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Amaka Leesir

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

verry helpful

verry helpful, thanku so much

18 August 2025
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Tara Restia

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Good service

19 June 2025
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Nguyet Khoa

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 1 out of 5 stars

Very difficult to generate the QR code …

Very difficult to generate the QR code The product code contained some 20-40++ digits keeps saying invalid code . I ended up buying another ESIM from different provider.

Customer service from some vietnam number is not responding at all!

16 May 2025
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Vincent Hendrata,

We're truly sorry to hear that your experience with Gohub didn't meet your expectations. We understand how frustrating it can be when travel connectivity doesn't go as planned, and we sincerely apologize for any inconvenience or issues you encountered with our eSIM

We take all feedback seriously, and we'd like to understand more about what went wrong so we can make things right and improve our services. Please reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888 at your earliest convenience. You can also use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you and hope to have the opportunity to turn your experience around.

Rated 1 out of 5 stars

Service is not good.

Service is not good.

4 February 2025
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Sandra N,

We're truly sorry to hear that your experience with Gohub didn't meet your expectations. We understand how frustrating it can be when travel connectivity doesn't go as planned, and we sincerely apologize for any inconvenience or issues you encountered with our services

We take all feedback seriously, and we'd like to understand more about what went wrong so we can make things right and improve our services. Please reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888 at your earliest convenience. You can also use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you and hope to have the opportunity to turn your experience around.

Rated 5 out of 5 stars

Very good service!

Ho scoperto Gohub per caso perché in Italia è sconosciuta, ho voluto dare fiducia e provare e sono rimasta assolutamente soddisfatta! Durante il mio viaggio di 15 giorni in Cina ha sempre funzionato perfettamente, VPN integrato e possibilità di hotspot, spendendo meno delle concorrenti. Consigliatissimo!!

I discovered Gohub by chance because it is unknown in Italy, I wanted to trust and try it and I was absolutely satisfied! During my 15 day trip to China it always worked perfectly, integrated VPN and hotspot option, spending less than its competitors. Highly recommended!!

10 August 2024
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi V.

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Best esim service ever

Last month I had a trip to Thailand and my best friend Kyle got me an Esim through Gohub. It was amazing, easy to used and activated with full instructions from email. You could activated before you came to Thailand, I got 5G unlimited immediately right after my flight landed so I used to get Grabcar into the city way cheaper than normal taxi thanks to Gohub.

13 November 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Bảo Cù

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Good service

8 July 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Zhi Lin Guo

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 4 out of 5 stars

Had some trouble setting up but…

Had some trouble setting up but customer service fixed straight away

1 July 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Ingrid Cruz

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Good price and excellent support if…

Good price and excellent support if needed. Support replies within minutes and helps you with the problem fast.

10 July 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi synchrxn

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Easy and fast transaction. Highly recommended

Easy and fast transaction
They are available anytime for any concern you have using their services.
Worth your money and time.
No need to line up to claim actual vouchers just by following the simple instructions.
You have great options to choose from depending on your needs.
Highly recommended.

26 May 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Shandy Amaze

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

fast and reliable data connection

fast and reliable data connection when i’m abroad. affordable and very easy to use. the support team is also very attentive when you require help or have any questions. I always use esim gohub anywhere i travel ☺️

6 May 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Trisha

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

I used the Esim for South Korea for my…

I used the Esim for South Korea for my last day. Customer support was patient enough to assist me. The connection is fast.

3 May 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Faye

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Really really good service

Really really good service. I activated the sim but cant connect to the internet , so I deleted the esim and tried to re-activate. This sim can be activated ONCE only, and they write clearly on the sim cover but I didnt see it. Then I contact to the customer service and they made me a replacement which is, i think, i should buy another one. Thank you so much for your kindness

27 April 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi LOAN D NGUYEN

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Good service and very helpful customer…

Good service and very helpful customer associate. Thankyou

30 April 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Thea Donayre

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

Rated 5 out of 5 stars

Easy to use

Easy to use. Easy to communicate with support if there is issue. Works great.

22 April 2023
Unprompted review
Gohub Inc. logo

Reply from Gohub Inc.

Hi Sheldon

Thank you so much for taking the time to share your fantastic experience with Gohub! We're thrilled to hear that our eSIM and our service met your expectations and helped make your travels smoother. Your positive feedback truly motivates our team to continue providing top-notch connectivity solutions.

We appreciate your business and hope to be your go-to for future travel connectivity needs!

If you have any further questions or concerns, feel free to reach out to our support team at cs@gohub.com or via WhatsApp at +1 (302) 899-2888. Alternatively, you can use this link to quickly access our services: https://wa.me/+13028992888 We're here to assist you.

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