It's very good. The only issue i have is if you pay manually before the allowance is due to your child, you are hit with allowance reminders through email/texts it wasn't paid directly through them.
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
What I have noticed is that there is not very many lessons to do and nothing to do with the xp you earn. You can earn xp by doing the money missions apart from as far as I can remember there aren't ve... See more
Company replied
Very handy, but constantly asks me to set up my son's pocket money, when I don't use it for that and no way to turn it off. Sometimes doesn't 'load' and I have to go back out and retry. The card mostl... See more
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Great starter account for kids and only opened initially because I didn't think there was much else available for that age group. The monthly fee is ridiculous and the extras they add if you transfer... See more
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Company details
- Alternative Financial Service
- ATM
- Bank
- Educational Institution
- Financial Institution
- Non-Bank Financial Service
About GoHenry
Written by the company
GoHenry is the UK’s #1 debit card & learning app for kids and teens, loved by over 2 million members worldwide.
Young people aged 6-18 can learn about earning, saving, and smart spending with features like automated pocket money, task lists, and gamified educational quizzes and videos. Then they can practise their skills in the real world with their own personalised debit card—all while parents watch and guide with flexible parental controls.
That’s why 92% of parents say their children are more money-confident since joining GoHenry.
Written by the company
- Our Mission
- We’re on a mission to help millions of kids be good with money.
- The smart debit card for kids
- Help your kids feel financially independent with a GoHenry kids' prepaid debit card—it's a great way for them to learn the value of money.
- The debit card for teens
- Money gets a glow-up with the GoHenry debit card and app made just for teens. Spend, save, earn, send money to friends—and more.
First Month Free
Try 30 days free and start learning instantly
Join Over 2 Million GoHenry Customers and Get Your First Month Free, With No Contract! Choose Where Your Kids Can Spend, Get Spending Alerts, & Create Savings Goals & Rewards.
Contact info
GoHenry Limited, Spectrum Point, 279 Farnborough Road, Farnborough , GU14 7LS, Hampshire, United Kingdom
- 0330 100 7676
- help@gohenry.co.uk
- gohenry.com/uk
3.9
Great
12K reviews
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Ur tryna tell me I got -4.32 pounds say…
Ur tryna tell me I got -4.32 pounds say sorry and run me back my bread brudda
12 April 2026
Unprompted review
Reply from GoHenry
Hi Ben,
Thank you for taking the time to leave us a review on Trustpilot.
I’m sorry to hear that your account has gone into a negative balance; I understand how concerning this can be. There are several reasons why an account may become negative. To help us investigate further, we'll need some additional information to locate your account as we have not been able to locate it using the information on your review.
Please contact us using one of the following methods:
- Call: 0330 100 7676
- Email: help@gohenry.co.uk Subject 'FAO Supervisors'
- Live chat: You can initiate a chat through our app or website. To do this on the website, click the "Member Support" button at the bottom of the page, then select the speech bubble to start a chat. In the app, follow these steps:
1. Log in to your GoHenry account.
2. Tap "Account" at the bottom of the screen.
3. Tap "Help Centre."
4. Tap the speech bubble to start a chat.
Our contact center is open from 8 AM to 8 PM, seven days a week.
We look forward to hearing from you soon and assisting you with this issue.
Regards
Thomas
GoHenry Supervisor.
Not supported by samsung wallet or…
Not supported by samsung wallet or google pay
12 April 2026
Unprompted review
Reply from GoHenry
Hi Victor, this is not a current feature within our app. However, we are looking at making our cards compatible with Google pay in future! 🙂
Declined money withdraw again when my…
Declined money withdraw again when my son was out with his friends even though i had put money on his card.Very frustrating!Looking for some other way now !
11 April 2026
Unprompted review
Reply from GoHenry
Hi Mick,
Thank you for sharing your feedback.
I know how frustrating it is when a withdrawal is declined, especially after you've made sure there are funds available. I'd like to help you get this resolved.
Because we don't have your account details linked to this review, we haven't been able to investigate the specific reason for these declines. Please contact our team at help@gohenry.co.uk or call us on 0330 100 7676 (8am–8pm, 7 days a week) so we can look into this for you.
In the meantime, you may want to check these common settings in your app to ensure everything is configured correctly:
●When you top up, the money typically sits in the Parent Balance first. Please check that the funds have been moved from your balance onto your son’s card, as they aren't available to spend or withdraw until moved.
●Check the "Settings" section for your son's card. Ensure that ATM withdrawals are toggled on and that the spending limits haven't been exceeded.
●If the card is relatively new, he may need to use it once at a chip-and-pin machine in a shop to fully "reset" the chip before an ATM will accept it.
●You can double-check the PIN instantly within your parent account to ensure the correct code is being used at the machine.
We are keen to get this working smoothly for you—please reach out so we can investigate further!
Thanks,
Suvechha - GoHenry Supervisor
Very cool good for me to keep my money
11 April 2026
Unprompted review
Reply from GoHenry
Hi Leyla, thank you for the review! It's great to hear that you're loving GoHenry 😀
XP and why it is useless.
What I have noticed is that there is not very many lessons to do and nothing to do with the xp you earn. You can earn xp by doing the money missions apart from as far as I can remember there aren't very many. One of the main problems are that you are unable to do anything with your xp, maybe you can add some kind of reward system for the Xp I don't know. But it would make the app better.
1 April 2026
Unprompted review
Reply from GoHenry
Hi Philip, thank you so much for taking the time to leave your feedback. We currently offer over 100 Money Missions to all members on our Plus or Max membership plans and our Everyday membership offers a selection of Introductory Money Missions. We appreciate your suggestion that this could be improved by making XP 'spendable' and I have passed this to our improvements team! 😊
I lost my go Henry card
I lost my go Henry card and I was able to buy it online myself instead of my parents having to buy it!
11 April 2026
Unprompted review
Reply from GoHenry
Hi Riley, thank you for taking the time to leave us a review! If you have lost your GoHenry card it is important to ask your parent to replace this through their app as only your parent can report the card as stolen. It is important that we do this because this is the only way to block the old card for security. I've located your account with us and have sent an email to your parent to explain the next steps, please ask them to take a look at this when they can. 😊
Great for kids and adults to see what…
Great for kids and adults to see what kids are doing and saving
11 April 2026
Unprompted review
Reply from GoHenry
Hi Joanne, we love to hear that your child is learning those all important saving skills! Feel free to check out our Junior ISA, which is included in all GoHenry plans. So while they’re busy growing their money skills, you’re growing a pot of money that could help them buy their first car, get on the housing ladder, or start their own business!
i can’t find out my card number or…
i can’t find out my card number or anything about it on the app
10 April 2026
Unprompted review
Reply from GoHenry
Hi Paul,
Thank you for sharing your feedback.
To provide the highest level of security and protect card details, card details are not stored on the app. Please refer to the physical GoHenry card to find your card number, expiry date and CVV.
If there is anything we can assist you with, please contact us at 0330 100 7676 or join our live chat (8 am -8 pm, 7 days a week) or email us at help@gohenry.co.uk.
Thanks,
Suvechha - GoHenry Supervisor
This is such a great app
This is such a great app for teaching your children money skills. The best thing luckily you can not go into det, because if i am bieng honest if det was allowed most childrens' accounts would be in the negative. 😂
10 April 2026
Unprompted review
Reply from GoHenry
Hi Patrick, thanks so much! So happy to hear that your children have been able to use GoHenry to develop their money management skills 😊.
Reply from GoHenry
Hi Brenda, thank you for taking the time to leave a lovely 4* review! We are pleased to hear that you are happy with our service and that it is teaching you to save money. We hope that you are benefiting from all the features we offer.🥰
Excellent bank card for young person
This card is really useful, very easy to use for both me and my son and it’s great the way you can keep track of spending. The fact you can easily change spending settings is great, handy for trips away when likely to be spending more, plus easy to top up. The fact it is already set up for using abroad is great too. Really impressed with it! Would recommend as a debit card for young person. Gives them independence but with parents being able to easily keep an eye on things.
10 April 2026
Unprompted review
Reply from GoHenry
Hi Linda. Reading this made our day! Thank you so much for taking the time to leave a review. It's great to hear that you and your son are enjoying all the features of the account 😊
Reply from GoHenry
Hi Tina, as GoHenry is a subscription service, we do have a monthly membership fee to use the service. You can find more out about our pricing and plans here - https://www.gohenry.com/uk/pricing/.
Feel free to contact our team directly if you have any further questions!
It has changed my life and I can spend…
It has changed my life and I can spend my money when I am good
9 April 2026
Unprompted review
Reply from GoHenry
Hello Daniel! Super-awesome stuff! Thanks for sharing! 😎
Reply from GoHenry
Hi Marcia, Happy to hear you are enjoying using GoHenry! Thanks for the kind words.
Very good, and no problems
We don’t use the educational features at all which means we’re getting less vfm but overall it’s a tidy wee app
8 April 2026
Unprompted review
Reply from GoHenry
Hi Lynda! Thank you for sharing your 5* review. We are so happy to hear you are enjoying the service and the features we offer!
This is a mazing thank you so much ❤️
This is a mazing thank you so much ❤️
8 April 2026
Unprompted review
Reply from GoHenry
Hi Hugo, Thanks so much for your feeback! So happy to hear that 😊
Satisfied
It’s been a lifesaver keeping my daughter’s finances in check yet she also has control on her spending and savings
7 April 2026
Unprompted review
Reply from GoHenry
Hi Esther, what a fantastic review. Thanks for sharing and taking the time to leave this feeback, we are so glad to hear that it has helped your daughter keep track of her finances!
Reply from GoHenry
Hi Cid! Thank you for your review. We're a money app that teaches kids core skills in earning, saving, spending and investing. The fee helps us build new features that keep kids learning about money every day!
Its good to see children spending and…
Its good to see children spending and can control over them.
6 April 2026
Unprompted review
Reply from GoHenry
Hi Charles! Thank you for your review. We're so glad to hear you're loving GoHenry and finding the features helpful! 😊
Nice and easy
Nice and easy, although not ideal for us having to transfer money every week. Would prefer to transfer as/when required. Charged a platform fee if we don’t have a monthly transfer set up. Other than that very easy to use and convenient.
6 April 2026
Unprompted review
Reply from GoHenry
Hi Danielle! Thank you for your review. We're glad to hear you're enjoying GoHenry! If you have any questions regarding topping up the account and transferring funds, please don't hesitate to call us on 03301007676 or email help@gohenry.co.uk. We would be happy to help!😊
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