GoHen Reviews 1,447

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 117 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness and positive attitude, making interactions pleasant and productive. The service provided is often described as excellent, with many people appreciating the personalized, understanding approach and the efficiency and ease of their overall experience. Reviewers are particularly impressed with the quick response times and the smooth user experience, noting that the booking process was stress-free and well-organized. However, some customers also noted issues with communication, receiving automated responses without real follow-up, and experiencing changes in booking managers without explanation. A few other people also felt that the company turned what should have been a stress-free experience into an upsetting one, citing problems with property owners and limited alternative options.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their responsiveness, helpfulness, and... See more

Service

Customers had positive experiences with service, with many reviewers expressing satisfaction and stating they... See more

User experience

Reviewers highlight positive aspects of user experience, consistently describing it as easy, stress-free, and... See more

Booking process

Customers consistently note positive experiences with the booking process, describing it as easy, simple, and... See more

Response time

Clients share positive opinions on response time, with many reviewers praising the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Had an amazing hen do in Liverpool with Gohen! Everything was so well organised from start to finish, which made the whole weekend stress-free and so much fun. The activities were brilliant, the acco... See more

Company replied

Rated 5 out of 5 stars

Our events coordinator Vicki was fab! I'd 100 % recommend Gohen. I was stressed just thinking about planning my sisters hen weekend but then I found Gohen and they took all the stress away. I just pic... See more

Company replied

Rated 5 out of 5 stars

Great experience with Stephanie, from Start to finish her contact and promptness And understanding when we needed To Make changes has been brilliant and made our weekend amazing and run smoothly. W... See more

Company replied

Rated 5 out of 5 stars

Would highly recommend, will always use groupia/go hen to plan all hen parties in future. It's so easy to book and having everything on the app makes it all stress free. Our rep Ellie was brilliant, e... See more

Company replied


Company details

  1. Event Planner
  2. Event Management Company
  3. Party Planner
  4. Recreation Center
  5. Tour Operator

About GoHen

Written by the company

Planning your hen weekend just got easier.

Since 2002, GoHen.com - one of the UK's leading hen party planners - have helped over 700,000 people plan their unforgettable pre-wedding weekends in the UK and abroad.

Book everything in one place (accommodation, hen do activities, big nights out) and save 13 hours of planning time, on average.

With GoHen, you'll will benefit from:

• A dedicated destination expert
• An easy individual payment system
• All the hens paying directly
• Low deposits
• ABTOT protection
• Manage everything in our Groupia app
• 24/7 emergency helpline

Send us a free hen do enquiry through the website today or give us a call on 01225 474200 (Monday-Friday 8.30-17.30) to get the ball rolling on the bride's big weekend away.

• 60+ destinations
• 100s of hen-friendly houses & hotels
• 1000s of hen do activities
• 1 unforgettable weekend

Build your own weekend or book a pre-made celebration with GoHen.com.

Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great time and experience

Great time and experience . Stephanie was really helpful and answered any questions I had.

17 January 2026
Unprompted review
GoHen logo

Reply from GoHen

Thanks for the big 5 stars, Samantha 🥰

Really appreciate you taking the time to leave us a review – we love that you had a great time on a GoHen weekend 💖

We’ll be sure to pass on your lovely words to Stephanie!

If any of your friends, colleagues, family – whoever – are planning a hen weekend, don’t hesitate to tell them about us! We’d love to help give them an amazing hen weekend, too 🙂

Thanks again,

The GoHen Team 🥰

Rated 5 out of 5 stars

The best weekend!

We had the best weekend for my friends hen party!
Everything was organised down to the finest detail and Ellie was a delight to work with! Always answering emails promptly and really knowledgeable.
Thank you for all your help!

9 January 2026
Unprompted review
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Reply from GoHen

Hey Charlotte 🙂

We LOVE hearing people having the best weekend with us – makes our day/week/month/year 🥰

We’ll pass on your thanks to Ellie!!

If any of the hens or anyone you know is planning a hen do, definitely send them our way – we’d be more than happy to help them plan a weekend, too 💖

Thanks for taking the time to leave a review!

The GoHen Team 🙂

Rated 5 out of 5 stars

Great experience with Stephanie

Great experience with Stephanie, from
Start to finish her contact and promptness And understanding when we needed To Make changes has been brilliant and made our weekend amazing and run smoothly.
Would definitely use this service again , am raving about it to my work colleagues and friends already .. absolutely brilliant, thank you…. Joanne

7 November 2025
Unprompted review
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Reply from GoHen

Thanks for the 5-star review, Joanne – really appreciate it!! 🥰

Love that you’re telling all your friends and colleagues about us – definitely get them to drop us a message, we’d love to help them plan the next hen weekend lined up (and the next, and the next…) 💖

We’ll be sure to pass on your kind words to Stephanie!

Thanks so much,

The GoHen Team 🥰

Rated 5 out of 5 stars

Stephanie was great!

Stephanie was great, down to every detail she made sure it all ran smoothly! Stephanie made some last minute arrangements for us to help with timings etc and was always so friendly and professional! Will definitely use Groupia again if I ever have another hen to plan!

25 October 2025
Unprompted review
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Reply from GoHen

Hey Ellie!! 🙂

Thank you for the 5* review!! 🥰

We love hearing your weekend ran without a hitch!

Yeah, don’t hesitate to get in touch with us with any future weekends you or any of the hens have – we’d love to help plan them 💖

We'll be sure to pass on your kind words to Stephanie.

The GoHen Team

Rated 5 out of 5 stars

Luke and Ellie amazing! 10/10 experience for a great price

Thank you so much to Luke who got us an amazing price for our weekend and thank you to Ellie for organising and making it unforgettable! Our apartments in Liverpool were fantastic, modern and everyone had plenty of space so with a group our size we weren’t on top of each other! We even had great space to spend Friday evening together in the living room! The brunch was so on theme (our theme was purple) and was great, and the dream boys show was completely unforgettable, we even had front row seats and our bride got lots of attention haha! The payment process was so easy and even when a few issues of venue changes and where we were staying came up, Ellie was an absolute pro and found us amazing alternatives that didn’t change the price! All in all you made my life as organiser soooooo easy! Everyone had so much fun and it was perfect! Will definitely recommend to all my friends and look to use again if organising something comes up again

3 October 2025
Unprompted review
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Reply from GoHen

Wow, thank you so much, Anna! 💜

What an amazing review , it sounds like your weekend in Liverpool was absolutely unforgettable!

We’re so happy Luke could sort you such a great deal and that Ellie helped make everything run smoothly (she’ll be over the moon to hear your lovely words!).

We love that your brunch matched the purple theme, sounds like such the perfect touch!

Thanks again for choosing us to help with the celebrations, and we’d love to plan another fab weekend for you in the future 🎉

The GoHen Team 💜

Rated 5 out of 5 stars

Highly recommend !

Highly recommend !! Would 100% use again
Made everything easy to book , communication was great .

19 September 2025
Unprompted review
GoHen logo

Reply from GoHen

🥂 We’re thrilled you had such a brilliant experience with us!

Thanks for choosing us to help make the celebration special! Wishing the couple all the happiness in the world for their big day!

Team GoHen

Rated 5 out of 5 stars

Fab henfest weekend!

We had a fab henfest weekend in Bournemouth - Stephanie answered all my 100s of questions before we went and reassured me and helped me when I felt stressed with planning. I’m really pleased with the whole experience and the bride had an amazing time as did everyone else!

Our accommodation was amazing - the butler and the band were fab! And the host on site was great too!

Thank you so much :)

12 September 2025
Unprompted review
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Reply from GoHen

Thanks so much for your lovely review, Stephanie was thrilled to hear she was able to make the process easy for you!

We’re so pleased to hear everyone had an amazing time! It’s always an honour to play a small part in such important occasions.

We hope the wedding is a dream and thank you for booking with us! 🎉⭐

Team GoHen

Rated 5 out of 5 stars

Ellie was really helpful every step of…

Ellie was really helpful every step of the way! No question was too much and she helped us when we needed to change accommodation and party numbers!

4 September 2025
Unprompted review
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Reply from GoHen

Hey Romy,

Thanks for your lovely review. Ellie was more than happy to be there every step of the way!

Have the most fantastic time at the wedding and send all our good vibes to the lucky bride to be!

Team GoHen ⭐

Rated 5 out of 5 stars

I loved using GoHen!!!!

I loved using GoHen to book a recent Hen Do! It made planning, collecting payments and sharing with all involved a really easy process. I would like to pay a special thank you to Vicki, always on hand to help answer my questions, tweak any of my changes and always replied super quickly! Thank you so much! We had a wonderful time in Brighton! I will be using GoHen for any of my future event planning.

22 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hey Sarah! 👋

Thanks for the lovely review, Vicki was chuffed to know how much she helped!

So glad you all had a great time in Brighton! Its a great location so I am glad the bride had a blast!

It’s always wonderful to know that our efforts helped make your celebration extra special. Wishing you all the best for the wedding and beyond and we hope to see you again soon! 🌟

Team GoHen

Rated 5 out of 5 stars

Good service

Vicki was a great help in the lead up to the event. She was quick responding to queries and knowledgeable. Go Hen was a good service.

23 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hey Rhianna,

Thanks so much for the lovely review, we have passed on your comments to Vicki!

So pleased we could be there to help you every step of the way!

Wishing the bride the most magical wedding 🌟🥂

Team GoHen

Rated 5 out of 5 stars

Booking through Groupia made planning a…

Booking through Groupia made planning a hen party so much easier. The price was incredible for everything we got included, it was brilliant that everyone could go on to see the plans and make individual payments. They were on hand and answer any questions I had so quickly. The activities we booked were all delivered to a really high standard, so couldn’t fault them in anyway.

29 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Thanks so much, Lauren! 💕

We’re so glad to hear booking through us made planning nice and easy for you.

It’s great to know you loved the activities and found everything such good value too!

The team will be thrilled to hear your feedback. We really appreciate you taking the time to share it!

The GoHen Team 💛

Rated 5 out of 5 stars

Really easy company to use for…

Really easy company to use for organising a hen party of 10. Vikki our events co ordinator was great answered all questions quickly thank you.

29 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hey JG,

Thanks so much for your lovely review! 💕 We’re so happy to hear everything went smoothly for your group, Vicki will be chuffed to know she helped make the planning easy and fun! Hope you all had the best time celebrating 🎉

The GoHen Team 🌷

Rated 5 out of 5 stars

The team at Go Hen were amazing

The team at Go Hen were amazing, especially Stephanie. The app was simple to use and a blessing as it meant I didn’t have to chase for money or be held accountable for picking up the bill if people dropped out. Would deffo recommend using them again!!

19 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Rosie,

Thank you so much for your lovely review! We’re thrilled to hear you had such a great experience with Go Hen and that Stephanie made everything smooth and stress-free.

We're so glad the app helped make organising your event easier, that’s exactly what we aim for! We really appreciate your recommendation and would love to help you plan another amazing celebration in the future 🎉💛

The GoHen Team⭐

Rated 5 out of 5 stars

Amazing company and staff

I had such a fantastic experience with Groupia/GoHen! I can’t wait to use them again. Putting together a package was a breeze, and I loved how easy it was to handle payments and make changes along the way.

Stephanie was absolutely wonderful from the very beginning! She always replied to my messages quickly, and it felt like nothing was too much trouble for her. She truly made planning the hen do enjoyable and stress-free. What a gem she is for Groupia!the hen do enjoyable and stress-free. What a gem she is for Groupia!

22 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hiya Julie,

Oh my gosh, we are just thrilled to have such a wonderful review! e are so glad we made it so easy and we can't wait to work with you again!

Stephanie was so happy to read this, and we know she is an absolute gem. We're really proud to have her on the team here!

Sending all our good vibes to the bride, and we hope the wedding was magical.

The GoHen Team 💖

Rated 5 out of 5 stars

Go hen is just the best way to start…

Go hen is just the best way to start your Hen . It takes all the stress out of organising you just need to decide where to go where to stay. We had a lovely apartment that slept 8 so we were all together. This is the second time I have booked through GoHen due to the easy, price, & choice of places to stay and things to do.

22 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hiya Louise,

This is exactly the kind of feedback we love to hear. Thank you for trusting us a second time with your event, and we are so glad we helped you nail it again!

Send our best wishes to the Bride. I hope the wedding was wonderful, Thank you again!

The GoHen Team 🌸

Rated 1 out of 5 stars

Cancelled activity 26 days before event

I had a booking with Groupia for a cocktail making experience, which was cancelled because a staff member left 26 days before the event. They offered three alternatives: one that was already included in my package, a spa experience that was unavailable to us due to our other activities, and a bar with poor 1* reviews and mentions of spiking occurring. This left me with no real solution and now it appears I’m being forced us to potentially incur additional costs to secure an alternative ourselves due to the incompetences of their supplier. Groupia was unable to help and felt no real care is being provided except £30 refund, causing unnecessary stress and inconvenience for an event we’ve spent a lot of money on already.
This is not the first time I’ve had issues with them. Their claim of “stress-free” service is far from reality. Adding to my frustration, my booking manager was changed without any explanation, has been on annual leave ever since and I’ve been passed between random people leaving me feeling that there is no real care or service.
After this experience, I’m genuinely anxious about the rest of our event. I expected great service and support, but this experience has been extremely disappointing.

22 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Jade,

Thank you for sharing your feedback with us. We completely understand how important this event is to you, so we want to reassure you and clarify what happened.

The cocktail making cancellation was unfortunately something outside of our control, as the venue’s key staff member left unexpectedly. This wasn’t something anyone could have predicted, and venues often struggle to replace staff this late in the season. That said, the issue has now been resolved, and we’ve covered the full cost of the alternative class you sourced so your group isn’t out of pocket.

Regarding your booking manager, team changes do happen when staff move on to new opportunities. Your new booking manager has been on a short period of annual leave, but was in touch with you before and after this to help. During that time, our team stepped in to make sure all your queries were answered quickly and professionally. From what we can see, there’s been consistent communication and support throughout.

We understand this situation has been frustrating, but we’re confident the rest of your event will be absolutely fantastic. Our team has worked hard behind the scenes to make sure everything else runs smoothly, and we can’t wait for you and your group to enjoy a brilliant experience.

Thank you for your patience and understanding. We’re looking forward to making sure the rest of your celebration is every bit as special as you planned.

The GoHen Team

Rated 5 out of 5 stars

Stephanie was really fantastic from…

Stephanie was really fantastic from start to finish, and made communications about all the different aspects of our hen - accomodation & activities - straightforward and simple. She always replied and got additional information for us super quickly too, which was brilliant. We really enjoyed using GoHen and would highly recommend!

1 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hey Ceri,

Thanks for the outstanding feedback, Stephanie was thrilled to read this!

So glad you enjoyed using us and that you all had a great time!

Send all our love to the bride to be ❤️

The GoHen Team

Rated 5 out of 5 stars

Go Hen delivered again!

Go Hen delivered again!
Thank you to the team for assisting me in organising a wonderful hen for my sister. We had the most gorgeous glamping experience, with a hot tub, open fire, cocktail making, pub lunch, activity (Go Ape) and silent disco.
Cannot recommend this company enough. Thank you Steph for your constant help & guidance, it was much appreciated!

8 August 2025
Unprompted review
GoHen logo

Reply from GoHen

Hi Victoria,

What a lovely review! It is always fantastic to have a returning organiser. It's great to have you back!

So pleased to hear it sounds like you picked out the perfect event for your sister, that's always the goal and it sounds like you nailed it!

Wishing the happiest wedding for your sister 💍

The GoHen Team

Rated 5 out of 5 stars

Ellie was so helpful!

Ellie was so helpful as our event coordinator, she made everything so easy, and was so patient and easy to talk to when I was having a stress! She kept me in the loop about everything and dealt with everything I threw at her! Would absolutely recommend!

19 July 2025
Unprompted review
GoHen logo

Reply from GoHen

Hey Jodie,

Thank you for leaving such a glowing review. Ellie is so pleased that she could help whenever you were stressed, it's what we do and what we love!

I hope the wedding was just perfect, and please reach out if you need anything in future!

The GoHen Team 🌷

Rated 5 out of 5 stars

The ultimate hen do experience

I've just recently come back from a 4 day stay in york for my daughters hen do. I would just like to personally mention Vicki from "Go Hen" she's been an absolute angel. This was my 1st rodeo in organising my daughters hen do and I wanted it to be perfect. Vicki was there every step of the way from booking accommodation,booking the activities and swapping and changing the numbers in my party. If your ever wishing to organise an event then definitely use go hen the groupia group and personally ask for Vicki as nothing is too much for her and she's there every step of the way. So thank you Vicki your an absolute angel and thank you for helping me to make memories for my daughters big day xx

24 July 2025
Unprompted review
GoHen logo

Reply from GoHen

Hiya Shelley,

Oh my goodness, thank you for such a wonderful review, and we have shown Vicki, who is over the moon and happy she could help you with everything you needed!

Congratulations on absolutely smashing the hen party organising and being the Mother of the Bride, you must be so proud! 💖

Ourselves and Vicki hope to see you again in the future!

The GoHen Team 🌻

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