GoGroopieReviews 

33,240
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 1,832 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the reasonable pricing of products and the good value for money, often finding great deals. Reviewers also frequently mention prompt delivery and a straightforward ordering process, with items often arriving in good condition. The quality of products is generally seen as good, with many expressing satisfaction with their purchases. However, some customers also noted issues with product quality, describing items as cheap-looking or not as expected. There are also concerns regarding delivery, including items not arriving, incorrect items being sent, or problems with delivery drivers. A few other people also felt that the ordering process could be confusing, especially concerning separate postage fees or unclear product descriptions.

What people talk about most

Product

Clients share ambiguous opinions on product quality and accuracy, with many reviewers expressing satisfaction... See more

Order

Customers had ambiguous experiences with order, with many reporting easy ordering processes and quick... See more

Delivery service

Consumers find delivery service to be ambiguous, with many reporting fast delivery and items arriving sooner... See more

Price

Customers consistently note positive experiences with price, often finding great value for money and... See more

Quality

Reviewers mention ambiguous feedback about quality, with many expressing satisfaction, noting products were... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The storage arrived in a couple of days after ordering. It has a metal frame to attach the side panels and doors. The plastic panels of the side walls are thin, flexible and very lightweight. It t... See more

Rated 4 out of 5 stars

I find the way I can order is alot easier than any of the other sites, especially Wowcher. The items for sale are reasonably priced. I've purchased garden furniture & other items off GoGroopie. I... See more

Rated 4 out of 5 stars

I purchased a sub standard item from one of the merchants advertised on Go Groopie. I wanted to return the item, a mattress, because it was stained and dirty. Go Groopie made every attempt to contact... See more

Rated 4 out of 5 stars

Have been waiting for the same item from another supplier. No problem with this order, prompt delivery, and a friendly driver. It is a decent product, and can be in various sized bottles. Used it befo... See more


Company details

  1. Coupon Service

Written by the company

GoGroopie is a leading online marketplace retailing vouchers for discounted goods, services and travel packages. Focused on the UK, we work with thousands of local businesses to source, create and promote unique and inspiring deals to millions of consumers on a daily basis. With access to thousands of diverse offers, we make it easy for our customers to search and discover great offers from small businesses at unbeatable prices. We provide a trusted and convenient source for finding value on everyday items and activities as well as exciting and novel experiences for you to share with your friends and family.


Contact info

3.7

Average

TrustScore 3.5 out of 5

33K reviews

5-star
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1-star

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3.7

All reviews

(33,240)

1,735 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent

Excellent! Used it for the first time last week- and sat out till midnight with the lights still working well! Very good!!

13 June 2026
Rated 5 out of 5 stars

Third time lucky as order arrived ,

I was very reluctant to order anything as I had ordered pillows and a mystery box both paid for and money taken immediately and neither item arrived. This though great saving was my final order for my sons school work and my trust and it arrived two days earlier and he is very happy thankgod .

8 June 2026
Rated 1 out of 5 stars

Absolutely terrible

Absolutely terrible, not worthy of a one star but had to put it down to write the review.

I’ve paid for both the trampoline (£129.99) and the additional £19.99 for postage to redeem my voucher—all the money left my account a week ago. I’ve contacted the supplier, Costway, several times and they have never received my order, flatly telling me that I need to speak to GoGroopie. Yet on GoGroopie’s website, it clearly states that my order is complete and redeemed.

GoGroopie is conveniently only reachable by email. It takes them days to respond, and when they do, it is just a useless automated brush-off. They didn't even bother to read my email or look at the screenshots I attached proving their system failed to pass the order to the merchant.

My trampoline is stuck in limbo, they have my money, and customer service is non-existent. Avoid this company at all costs! It’s a scam!

Review submitted regarding open Support Ticket #11526809-8437.

5 June 2026
Unprompted review
Rated 5 out of 5 stars

Great bargain buys site

I have been using GoGroopie for sometime now and I am very pleased with the goods from them. It is so easy to use and their offers are extremely reasonable. So, I would not hesitate to recommend them.

12 June 2026

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