The storage arrived in a couple of days after ordering. It has a metal frame to attach the side panels and doors. The plastic panels of the side walls are thin, flexible and very lightweight. It t... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I find the way I can order is alot easier than any of the other sites, especially Wowcher. The items for sale are reasonably priced. I've purchased garden furniture & other items off GoGroopie. I... See more
I purchased a sub standard item from one of the merchants advertised on Go Groopie. I wanted to return the item, a mattress, because it was stained and dirty. Go Groopie made every attempt to contact... See more
Have been waiting for the same item from another supplier. No problem with this order, prompt delivery, and a friendly driver. It is a decent product, and can be in various sized bottles. Used it befo... See more
Company details
Written by the company
GoGroopie is a leading online marketplace retailing vouchers for discounted goods, services and travel packages. Focused on the UK, we work with thousands of local businesses to source, create and promote unique and inspiring deals to millions of consumers on a daily basis. With access to thousands of diverse offers, we make it easy for our customers to search and discover great offers from small businesses at unbeatable prices. We provide a trusted and convenient source for finding value on everyday items and activities as well as exciting and novel experiences for you to share with your friends and family.
Contact info
United Kingdom
- gogroopie.com
3.7
Average
33K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Don’t appreciate the hidden delivery…
Don’t appreciate the hidden delivery fee. Put that on your purchase price
25 June 2026
I wish there was a minus infinity star…
I wish there was a minus infinity star option. This is the worst business to patronise. They have a terrible fraud scheme as a business model. I’ve purchased 20 items from them since 12th May and as we speak they’re replying to my message with the most unfriendly/unprofessional tone asking me to confirm how I want my refund which of course has been the process since last week, after lying for two weeks that Royal Mail is to blame for their lack of integrity and delivery. Imagine throwing Royal Mail under the bus for their own inadequacies. I pray everyone who plans to spend a penny on Gogroopie can see how badly things can go Brit doing so. I have all evidence of a terrible experience in case anyone wants to see this.
25 June 2026
Unprompted review
Straight forward from start to finish
Straight forward from start to finish, fairly good quality no complaints. Would have been better if courier Had rung the door bell.
19 June 2026
Lovely strong plants
10 June 2026
Reliable
Have found Go Groopie to be reliable and value for money.
Never disappointed so far !
25 June 2026
Outdoor plants…
My husband bought two outdoor plants and only received one even though they took the payment for two plants from his bank account. We planted the one we received and the next day it was dead and shrivelled! We would never recommend this online shop to anyone!!
29 May 2026
Unprompted review
Ðid something stupid
I stupidly ordered one product twice. I only wanted one. Not really expecting any help and resigned to sending the second unwanted hose to a charity shop, I clicked on the contact us button, expecting platitudes and no action from a chat bot. To my suprise, Natasha reached out .She quickly understood what I had done, cancelled the unwanted hose,and arranged a refund to my card. Brilliant!! I was not made to feel like a fool. Such great customer service.
20 June 2026
Always have good quality products at…
Always have good quality products at great prices, products are delivered in a reasonable time scale.
24 June 2026
No way !!
No way !!! They have been paid £109.98 for a bed that was never delivered ! And will not refund me?!!!!
24 June 2026
Used GoGroupie a few times now and I am…
Used GoGroupie a few times now and I am very happy with the goods I have purchased.
24 June 2026
14673553-5701
Ticket Number: 14673553-5701
Voucher No: 127160621
Security No: 6A329C7113BFF
COST: £19.99 + £4.99PP
I bought the mystery Item on the 17th June 26, my Item arrived on the 23rd June.
The item I received was an hose pipe, Value £5.99, please can you explain why I received an Item of such a low value????
I have been buying off GoGroopie for a long time, without any issues, I am so disappointed with this item, I would like to return it asap.
I have also purchased another Item (Garden Swing) and I await its delivery, but I do not have high hopes on the quality of this item.
Please can you send me the information on how to return this HOSEPIPE.
I have recommended GoGroopie to many many friends in the past, I will be reluctant to recommend you again.
Kind Regards
Stephen Smith
17 June 2026
Great range of vouchers helping you to…
Great range of vouchers helping you to get a bargain
23 June 2026
Fells like some sort of scam
Fells like some sort of scam. Me and my friend both claimed a voucher that was purchasable on the GoGroopie website just to then be ignored by the actual seller of that product. After 3 weeks and nothing happened I went in touch with the seller behind the voucher and they said they are not doing any more business with GoGroopie, still the voucher was still up on their website for sale. After a few emails back and forth I was promised by the customer service that they will send me the product as goodwill and claim the money from GoGroopie then. After I didn't hear anything anymore I asked for an update 2 weeks later just to be told that I shall get a refund because they think GoGroopie won't pay them back.
I am happy I paid with PayPal.... if the GGscammers don't refund me I can still use my PayPal protection. NEVER EVER AGAIN will I use GoGroopie, wasted time, wasted energy, lots of false promises and just bad news in the end.
23 June 2026
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.