GoEthical Reviews 31

TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

website? Is this a scam website? I ordered something almost 1month ago and was promised a delivery date. It was meant to be a special giftg for a very important day. Now almost two weeks since my or... See more

Rated 1 out of 5 stars

Scam? I placed an order on 1st April and I don´t have any news from them. I sent 2 emails and got no answer at all. Very disappointed they would use such an ethical name just to keep your money....

Rated 5 out of 5 stars

Great products and surprisingly fast delivery. Love having somewhere to shop that is completely ethical so I don’t have to research everything in my own time. The branding is also really slick and ea... See more

Rated 5 out of 5 stars

I was really impressed by the mystery box I received - everything is so useful for everyday and it was packed full! I discovered new brands and got to try out items I hadn't experienced yet, and found... See more


Contact info

2.3

Poor

TrustScore 2.5 out of 5

31 reviews

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No history of asking for reviews

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Rated 1 out of 5 stars

Scam?

Scam?
I placed an order on 1st April and I don´t have any news from them. I sent 2 emails and got no answer at all.
Very disappointed they would use such an ethical name just to keep your money....

23 April 2024
Unprompted review
Rated 1 out of 5 stars

Full scammers

website?
Is this a scam website?
I ordered something almost 1month ago and was promised a delivery date. It was meant to be a special giftg for a very important day. Now almost two weeks since my order date i've sent 4 emails and tried calling multiple times and have yet to receive any explanation as to where the package is, where my money has gone and no apology. Terrible service. Nothing ethical about this website at all.

10 April 2024
Unprompted review
Rated 1 out of 5 stars

Scam website?

I placed an order on 5th December for a Xmas present. It's now 20th December and I have heard nothing since the confirmation email. I tried emailing the 'seller's email' given in the confirmation and got an automated response that the email didn't exist. I then tried emailing the official GoEthical mailbox nearly a week ago and haven't had a response.

I'm getting concerned that it's a scam website and I'll never get the items I paid for. I would advise to avoid it!!

20 December 2023
Unprompted review
Rated 1 out of 5 stars

Invested 2020

I invested in this company via crowdfunding in 2020.
Have not heard a peep since?
Name changed to Go Ethical...when ? No info to shareholder??
Has my investment evaporated or does it still exist?

Have spoken to Goethical recently via email.
Admin has been sorted and amendments made.
V happy with response from company and action taken.
Thank you for sorting .
5 stars for response
GC

5 December 2022
Unprompted review
GoEthical logo

Reply from GoEthical

Hi Gavin,

We've responded to you via email and it seems your email wasn't included in our Investor email newsletter, where we send out an update to our investors every 3-4 months with our plans and progress. You're now included in our newsletter and apologies you've been missing them.

We've forwarded you our latest November update as well.

As per our discussion, it'd be great if you could update this review. If you have any concerns in the future please email us at invest@goethical.com and we'll sort it out right away.

Best wishes,
GoEthical Team

Rated 1 out of 5 stars

concerning company that does not fulfil orders

I do not understand how this company has so many good reviews. If they used to do well in the past, they are definitely struggling now judging from the last review on this page.
I placed an order on the 10th November and as of today, 30th November, I still haven't received the order. The company is saying the product is out of stock - they cannot say when it will be available and they are unresponsive to my requests of cancelling the order.
Stay away from them.

10 November 2022
Unprompted review
GoEthical logo

Reply from GoEthical

Hi Laura,

Apologies to hear this was your experience.

Please share your order ID and we'll have this cancelled for you if not already, products that are out of stock are not possible to place and order on.


Apologies for the delay in responding to this review. We no longer use TrustPilot as our review service and asked them to remove us from their platform, instead please find us on Reviews.io for any future reviews: https://www.reviews.co.uk/company-reviews/store/goethical.com

Best wishes,
GoEthical Team

Rated 1 out of 5 stars

Is this a scam website?

Is this a scam website?
I ordered something almost two weeks ago and was promised a delivery date. It was meant to be a special gift for a very important day. Now almost two weeks since my order date i've sent 4 emails and tried calling multiple times and have yet to receive any explanation as to where the package is, where my money has gone and no apology. Terrible service. Nothing ethical about this website at all.

27 September 2022
Unprompted review
GoEthical logo

Reply from GoEthical

Hi There,

Apologies to hear this was your experience. Unfortunately in some instances an order can get misplaced in the courier especially when Strike action is taking place, in this case we can fully refund and issue a replacement.

At the time did you email our support team at enquiries@goethical.com - If not, please share your order ID and we'll get this resolved for you.

Apologies for the delay in responding to this review. We no longer use TrustPilot as our review service and asked them to remove us from their platform, instead please find us on Reviews.io for any future reviews: https://www.reviews.co.uk/company-reviews/store/goethical.com

Best wishes,
GoEthical Team

Rated 5 out of 5 stars

Great way to shop ethically!

Always struggled to find ethical brands that were affordable and truly sustainable. GoEthical makes it super easy to shop ethically, I've found some lovely brands through their app!

10 February 2022
Unprompted review
Rated 5 out of 5 stars

Impressive Eco Box!

I was really impressed by the mystery box I received - everything is so useful for everyday and it was packed full! I discovered new brands and got to try out items I hadn't experienced yet, and found some new favs too. Really recommend for anyone trying to minimize waste and practice eco friendly living.

8 February 2022
Unprompted review
Rated 5 out of 5 stars

Super happy!

I love the mystery box that I received. Everything about the experience was a delight. The way it was packaged was so thoughtful and ethical and the products in the box were really well curated. Super happy with my experience.

6 February 2022
Unprompted review
Rated 5 out of 5 stars

The perfect app to start your sustainability journey

I have recently decided to start taking into account how sustainable and environmentally friendly products are before purchasing them. It's quite daunting not knowing where to start but after discovering GoEthical it has become my go to for Ethical and sustainable products. It has a very wide range of products that are reasonably priced. The sellers ship fast and are vey responsive whenever you have any queries. The app is easy to use and has a very nice interface. They also tend to release new features quite frequently, which has made the app quite fun to use for me.

16 January 2022
Unprompted review
Rated 5 out of 5 stars

A great app to support small…

A great app to support small businesses. The GoEthical app makes it so much easier to find great quality brands that are sustainable, that have made great gifts or swaps to daily products I usually use.

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Great products and surprisingly fast delivery. Love having somewhere to shop that is completely ethical so I don’t have to research everything in my own time. The branding is also really slick and easy to navigate unlike other eco minded shops. Highly recommend and can’t wait till Go Ethical is the next Amazon with morals.
100/100 🌿

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Perfect for those looking to swap to more eco brands

I wanted to swap some of my toiletries for eco alternatives and found GoEthical to be the perfect place to start. Not only did I find what I needed but found alternatives for other items I previously I didn't know were bad for the planet! I found the value system particularly helpful. Looking forward to ordering more with them 😊

12 January 2022
Unprompted review
Rated 5 out of 5 stars

Shopping on the GoEthical App

I've been using the GoEthical app for a few months now and it makes ethical shopping much easier. Perfect for browsing for gifts in confidence, knowing that I'm supporting small businesses that have similar values to me!

The products i've purchased so far (water bottles and candles) have been of fantastic quality and the range of sellers is great. I trust their vetting process, unlike some other competitors.

9 January 2022
Unprompted review
Rated 5 out of 5 stars

Superb app

Superb app concept focusing on sustainable shoppers and brands that can all be found in the same place. Really easy delivery and the products ordered were great quality at a great price. Will be ordering from here again in the very near future.
Also like how a % of the revenue is donated to charity.

25 September 2020
Unprompted review

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