While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 5,792 reviews, most reviewers were somewhat happy with their experience overall. Customers are generally pleased with the product and its quality, often praising the appealing scents and the positive effects on their skin. Many find the fragrances long-lasting and receive numerous compliments when wearing them. However, some people were dissatisfied with the payment process, reporting billing discrepancies and difficulty canceling subscriptions. There are also mixed opinions regarding order and delivery services, with some experiencing significant delays and issues with tracking information, while others received their products promptly.

What people talk about most

Product

Users describe positive interactions with the product. Many customers love the scent, describing it as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the pleasant and... See more

Order

Clients share ambiguous opinions on order. Many customers report significant issues, such as orders not being... See more

Delivery service

People report ambiguous experiences with delivery service. Many customers express frustration with... See more

Payment

Consumers express significant dissatisfaction with payment processes, frequently reporting charges they did... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I like the product however I did not want any more of the products due to still having a lot left. They have automatically taken £57.72 out of my account and sending more. I’ve tried to contact the... See more

Rated 3 out of 5 stars

This is excellent. My only concern was regarding the shipping details and the associated service. The information provided by USPS was unclear and lacked professionalism, as critical tracking numbers... See more

Rated 4 out of 5 stars

The frequency of the orders are to much for me. But your attention to my concern was very refreshing. Got to love smaller ran business.

Rated 3 out of 5 stars

The perfume and oil are great. They delivery took forever. Took almost a month when I paid for 2 day express delivery.


Company details

  1. Perfume Store

Written by the company

Our team of dedicated perfumers, fragrance experts, and olfactory enthusiasts united with a shared vision - to craft a perfume that offered a bespoke scent experience while enhancing individual allure. After countless hours of research, formulation, and meticulous testing, Goda was born, encapsulating the culmination of our dedication and passion for the world of allure and fragrance.


Contact info

3.5

Average

TrustScore 3.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ORDER DELAYS...NO REFUND

I ordered in March as this was my 2nd order and knew it took a few weeks... but a few months? I have contact CS several times only to be answered by a bot with generic responses. I've tracked the order and have not seen any movement. I asked for an update and was told that it shipped and was out of their hands. I asked for a full refund as it is now mid-May and was told because it shipped it could not be refunded. Emailed the company only to have the emails rejected due to high volume of intake. Finally got through and was told I would receive a refund... that was 3 weeks ago. Not a great way for a "luxury" oil company to treat their customers. Definately, disappointed there and will not recommend purchasing ANYTHING from the website.

16 March 2026
Unprompted review
Rated 2 out of 5 stars

Goda

Yes i orered product back in dec 2025
Keep getting subscription to say order on way
I had not agreed to this it was a 1 off buy
Sent e mails to complain obs dont read them
Very dissapointed

16 May 2026
Unprompted review
Rated 1 out of 5 stars

An absolute scam

An absolute scam. Signed up 3 months ago, have been charged for 3 months subscription and never received a thing. Despite emails to customer service, only reply has ever been an automated one about them being busy and will reply as soon as possible. Do not trust this company.

16 May 2026
Unprompted review
Rated 1 out of 5 stars

I placed an order for the perfume on…

I placed an order for the perfume on April 16, 2026. Here it is, May 15, 2026, almost a month later, and I have not received my order. I sent them an email asking where my order was, and they provided me with a tracking number that USPS said is invalid. When I followed up with them again with a screen print of the message from USPS saying the tracking number is invalid...crickets.
At this point, I'm ready to say "To Hell" with this company and eat the $28 I spent. And to think they were trying to sign me up for a subscription...they can forget about that!!! Never again!

15 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look