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Review summary

Created with AI, based on recent reviews

Evaluating 1,022 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delivery service, highlighting the professionalism and helpfulness of the staff. Many people appreciate the careful handling of products and the efficiency of the service, with deliveries often arriving as scheduled and sometimes even faster than anticipated. Reviewers frequently mention the convenience of real-time tracking and clear communication regarding delivery status. However, some people were dissatisfied with the order process, citing issues with communication regarding delivery attempts and difficulties with tracking information. A few customers also experienced problems with missed deliveries or packages being delivered to incorrect addresses, leading to frustration and delays.

What people talk about most

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the speed of delivery, with... See more

Staff

Users describe positive interactions with staff, frequently highlighting their politeness, professionalism,... See more

Service

Customers had positive experiences with service, often highlighting the professionalism and efficiency of the... See more

Product

Reviewers highlight positive aspects of product. Many customers report that products are as described,... See more

Order

Customers consistently note ambiguous experiences with order. While some reviewers report fast delivery, with... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Overall good. Very concerning when the staffs were checking the functionalities and the accessories on their wrist were gliding along the leather we paid extra money for.

Rated 5 out of 5 stars

The two delivery guys were stellar (what a hard job getting these extremely heavy packages from the massive truck and into our house, including up about 6 front steps). They were courteous, respec... See more

Rated 5 out of 5 stars

My Vancouver Townhouse address doesn't show up on Google Map. Good Protein put an adjacent address on the package. This was not going to work. I changed the address and left delivery instructions. You... See more

Rated 5 out of 5 stars

The guys who did the delivery were great. The only issue was the delivery window was 9am until 9pm which made booking the service elevator on advance impossible. My building management weren't happy w... See more


Company details

  1. Logistics Service
  2. Courier and Delivery Service
  3. Delivery Service
  4. Shipping Service
  5. Warehouse

Written by the company

GoBolt is a technology company building the largest sustainable supply chain network that partners with merchants to deliver a complete end-to-end customer experience.


Contact info


4.4

Excellent

TrustScore 4.5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

My purchase was delivered within a…

My purchase was delivered within a timely manner. Prior to delivery, GoBolt sent a message advising they had my package and I could add delivery instructions; adding delivery instructions was seamless. On the day of delivery unfortunately my buzzer wasn’t working. The delivery guy gave me a call and fortunately I was home and he was patient enough to wait until I come downstairs and gave him access. He was polite and respectful.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Reliable Delivery

Bolt is as reliable as the sunrise in the morning. You can trust that they will deliver exactly as promised. Their tracking method is fun and accurate.
Good delivery team, thank you!

19 March 2026
Unprompted review
Rated 5 out of 5 stars

Very good communication since gobolt…

Very good communication since gobolt got our package and to time of delivery l. Constant updates and location sharing. Drivers were awesome and friendly, and called to confirm time of arrival as well as any clarification required.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

Smooth delivery

Live tracking made it easy for us to anticipate delivery time (although the original 12-hour delivery window was a bit surprising!). The driver called when very nearby; then assisted in getting the multiple heavy items into the elevator.

20 March 2026
Unprompted review
Rated 1 out of 5 stars

Poor management - Go Bolt Buena Park

Buena Park, CA location is a joke. Poorly ran by unprofessional "managers" and "leads". Theres alot of favoritism and micro management. People that works here thinks that they have a "career" are delusional. They dont care about their employees and they dont care about quality only quantity. This place is failing because of the inexperienced managers and "leads". They need to learn how to lead by examples.

11 February 2026
Unprompted review

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