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Review summary

Created with AI, based on recent reviews

Considering 854 reviews, most reviewers were somewhat happy with their experience overall. Consumers generally find the platform easy to use and very handy for daily needs. Many people appreciate the clear layout, noting that the application is quick, savvy, and efficient. Users frequently mention that the system helps locate missing items successfully. However, some people mentioned unexpected charges and recurring subscription fees occurring after trial periods. Customers also reported significant difficulties when trying to cancel their services and obtain refunds. Reviewers expressed frustration regarding unexpected account deductions and a lack of clear agreement details. Some consumers noted that the core feature did not work as expected when needed.

What people talk about most

User experience

Reviewers mention ambiguous feedback about user experience. Many customers report that the application is... See more

Product

Consumers find product experiences to be divided, with some reporting satisfaction after successfully... See more

Payment

Clients share negative opinions on payment, reporting widespread frustration over unexpected and recurring... See more

Service

Customers had ambiguous experiences with service, reflecting a high level of disagreement. While some... See more

Application

Reviewers highlight ambiguous aspects of the app, expressing a wide range of differing experiences. Many... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and comprehensive well displayed it was unbelievable probably the best I have come across thank you so much


3.5

Average

TrustScore 3.5 out of 5

1K reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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3.5

All reviews

(1,397)

1,388 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

If I could give this company zero I…

If I could give this company zero I would.
The service did not work and didn’t find my husbands missing phone.

The 50p fee and then charging £39 the next day is not clear and screams of a subscription scam. This type of company should not be allowed to exsist. I’ve asked for my money back but they won’t give it to me.

It’s a disgusting way to be business. Do not use!!!! Do not pay any attention to the good reviews.

3 July 2026
Unprompted review
Rated 1 out of 5 stars

Terrible service

I paid 50p for what was advertised as 24-hour access. Without clearly notifying me, I was then enrolled into a monthly subscription costing £39. I was not aware that I had been signed up for a recurring subscription, and no adequate notification was provided before the payment was taken.

When I contacted the company to explain the situation and request a refund, they refused to refund the £39 charge. I believe this is unfair, as I only intended to purchase the 24-hour access and did not knowingly agree to an ongoing monthly subscription.

29 June 2026
Unprompted review
Rated 1 out of 5 stars

Do not use this site!!!

Do not use this site!!!! It is a scam and does not locate your phone. Charging $70 within 24 hours of entering lost phone details. No location provided.

27 June 2026
Unprompted review

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