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Goandfind Reviews 1,129

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TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Evaluating 641 reviews, most reviewers were somewhat happy with their experience overall. Many people found the user experience to be quick, easy, and convenient, appreciating the simplicity of the app and its functionality. Some users expressed satisfaction with the application, finding it helpful and effective in locating lost items. However, a significant number of people reported issues with unexpected payments, with charges of around £39 or €39 being debited after an initial small payment or trial period. Customers also mentioned difficulties in locating their phones or children, with some stating the app did not work or provide results, even when the device was at a known location.

What people talk about most

User experience

Customers consistently note ambiguous experiences with user experience, with many finding it quick, savvy,... See more

Product

People report ambiguous experiences with the product, with some reviewers finding it to be a very good... See more

Payment

Consumers express significant dissatisfaction with the payment process, frequently reporting unexpected... See more

Location

Reviewers highlight negative aspects of location, with many expressing frustration over the inability to... See more

Application

Clients share ambiguous opinions on the app, with many reviewers expressing satisfaction and calling it... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good and comprehensive well displayed it was unbelievable probably the best I have come across thank you so much

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3.6

Average

TrustScore 3.5 out of 5

1K reviews

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Rated 1 out of 5 stars

DONT USE THIS WEBSITE

DONT USE THIS WEBSITE - ITS A SCAM! You think you’re paying 50p but they are signing you up to a £39/month subscription. And the service didn’t even work to help me find the phone. When I saw a payment had been taken they refused to refund me. Awful company!

10 May 2026
Unprompted review
Rated 1 out of 5 stars

Misleading Subscription Charge and No Actual Service Access


I used this website while traveling abroad in an urgent situation after my husband lost his phone. I believed I was making a small one-time payment of ₩990 for a temporary service.

However, I later discovered that I had been enrolled in a recurring subscription charging ₩65,000 per month.

Most importantly, I was never able to properly access or use the service. I could not log into the account, and when I tried the password recovery function using my email address, I never received any reset email or account information.

I also never received any clear email or text notification informing me about the recurring ₩65,000 charges when the payments were processed.

As soon as I became aware of the recurring charge after the second payment, I immediately requested cancellation and a refund.

The company initially asked for my card details and payment proof, which made me believe the refund was being reviewed. However, after I provided all requested information, they stopped responding for over a week and later refused the refund.

I believe this subscription structure is misleading and makes it difficult for consumers to reasonably recognize the recurring charges.

2 April 2026
Unprompted review

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