Excellent customer service! I messed up the delivery date and sheelagh was so kind about it and efficient changing things for me so quickly. I even got a video of the arrangement before it went out... See more
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Upper Salthill 137, Galway, Ireland
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Order GD 33503 – Deeply Upset and Disappointed
I ordered flowers for my mother’s birthday to be delivered on Saturday. They were not delivered.
I rang first thing Monday morning when the shop opened. They apologised and promised the flowers would go out that day, along with chocolates as a goodwill gesture. They even sent me a video of the arrangement being prepared, but I could clearly hear someone say “oh shite” in the background — which did not feel professional at all.
As of 6:20pm (despite the shop closing at 6pm), the flowers still had not been delivered.
What makes this even more upsetting is that it was my father’s dying wish that my mother would always receive flowers from a florist on her birthday and their wedding anniversary. In 58 years, this is the first time that hasn’t happened. This wasn’t just a delivery — it meant something deeply personal to our family.
Instead, it has caused stress and disappointment at what should have been a special and emotional day.
If you are looking for a professional, reliable service with flowers delivered on time, this is not the shop to use
I've purchased from Go Dutch many times over the years, and the service is always fantastic. They go the extra mile to look after you and communicate about your order.

Reply from Go Dutch Flowers
Not your average florist, but a true artist. The flowers are always fresh and carefully selected. He created the arrangements with care and passion, exceeding my expectations and perfectly meeting my requests. Highly recommended for those seeking quality and unique style

Reply from Go Dutch Flowers

Reply from Go Dutch Flowers
Not great im afriad. I really wanted to give the smaller local business a go and went for same day delivery (processed night previous) and I paid additional delivery cost even though the area was not far from Knocknacarra. Could not find the Eircode on finder app but I had put the full adress in which has always sufficed and is in Google Maps but afraid to say that they didn’t think outside the box on that one and instead of just putting the adress into Google Maps (they had name of house which is on the road) they just missed the day of my auntys birthday unfortunately. Which was a huge shame as I was sending from America ☹️ Anyway not blaming anyone in particular but was just so disappointing

Reply from Go Dutch Flowers
The flowers were not sent in the color I had chosen on the website. The wrapping was not the same color either; they just used whatever color they found, which did not match at all.

Reply from Go Dutch Flowers
I ordered a bouquet for a family for a friend whose mother just passed away. I received a beautiful video of the bouquet when it was made up. It was delivered on the day and it was beautiful. I will definitely use Go-Dutch again.

Reply from Go Dutch Flowers
Last minute order went in. Go Dutch delivered a beautiful bunch of Tulips full of colour,really fresh and a generous amount. Delighted with a good service.

Reply from Go Dutch Flowers
I received a beautiful bouquet of flowers from my lovely work colleagues. They organsied it from Dublin for delivery in Galway so it was important they could trust the supplier and Go-Dutch did not disappoint. I just love them and would recommend Go-Dutch again.

Reply from Go Dutch Flowers

Reply from Go Dutch Flowers
Fabulous fresh bouquet of flowers, delivered on time and presented beautifully.

Reply from Go Dutch Flowers
Lovely fresh bouquet, just as shown on website. Delivered quickly.

Reply from Go Dutch Flowers
Flowers always beautiful. Delivery a little late but in time for Christmas so no harm!

Reply from Go Dutch Flowers
Fantastic service, friendly staff - I was really impressed and the flowers that arrived were beautiful

Reply from Go Dutch Flowers
Loved the follow up with the emails and video, lovely flowers.
My friend also gave a very good reply when she received the lovely Christmas arrangement.
Thank you , will be using your business again.

Reply from Go Dutch Flowers
My order was online. Wanted the flowers to go to address I had given. My order arrived on time. Happy with the results.

Reply from Go Dutch Flowers

Reply from Go Dutch Flowers
Delighted my friend loved her flowers, quick easy and efficient service, I even got a video to show me the arrangement when it was ready. Definitely recommend Go Dutch flowers every time

Reply from Go Dutch Flowers
Whenever I’m in Galway, I love walking past this beautiful shop. But, what I love even better is sending the gift of flowers to family in Ireland even though I’m in the States.

Reply from Go Dutch Flowers
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