The only negative about the process was the shipping cost vs delivery time. The cost was steep for the amount of time it took to arrive.
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GM Parts Giant, by Genuine Parts Unlimited, Inc., is one of the largest distributors for OEM GM parts. Our online GM parts website offers customers the best discounted prices on OEM Chevrolet parts, GMC parts, Cadillac parts, and Buick parts. OEM stands for Original Equipment Manufacturer. In other words, it simply means our parts come direct from GM and GM AC Delco. Essentially, we do not sell aftermarket parts. We ship all of our parts from region based GM dealers within three business days to provide for fast service.
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Contact info
United States
- 888-737-9766
- support@gmpartsgiant.com
- gmpartsgiant.com
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Replied to 82% of negative reviews
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Great parts
Great parts. Correct parts. Arrived as scheduled.Cheaper than aftermarket. Great knowing that OEM parts are on my GMC that going to fit correctly and perform to factory specifications.
Parts were excellent !came on Time !!
Return policies are a joke and often send wrong parts
If you look on better Business bureau and other websites like Reddit, you will find they make it very hard for returns. If you plan on returning, you must keep the shipping box the shipping label,Pictures & invoice along with the way they sent it. It's not worth it . I mean, how often do you keep a shipping label off a box! Be aware they also send wrong parts often and you will eat them

Reply from GMPartsGiant.com
Product deliver on time as promised
The part was perfect and correct
The part was perfect and correct, could've included some installation instructions but I found those online. Very happy with the purchase.
Great OEM Parts!
Straight forward, no hassle experience. Always has what I need when it comes to model specific. Great oem products. Thanks!
It was great, everything the way I wanted it
It was great, everything I expected, good service
The wrong part was sent
The wrong part was sent. Can I return it and be credited? Thanks!

Reply from GMPartsGiant.com
Great service and fast shipping
The ordering process was very smooth…
The ordering process was very smooth and the part arrived ahead of time. The part was perfect and the installation went very easy.
Shipped right away and really nice
Shipped right away and really nice. Installed the cap that day and it's great!
Factory original parts are better every…
Factory original parts are better every time versus aftermarket.
Crazy expensive for what the part is
Crazy expensive for what the part is. But it got here in good time

Reply from GMPartsGiant.com
Made in America.
Easy to order the right part online. Received my order within a week.
Fast shipping
Fast shipping, accurate part fitment, and great prices. Everything arrived as described and well packaged. Will definitely order from again.
I liked that you could order the parts…
I liked that you could order the parts needed, just very hard to find the correct part, especially bolts and nuts for them.

Reply from GMPartsGiant.com
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