I have purchased a few things from GMoto in Poland and everything has always gone great. Good prices, easy purchase and quick delivery.
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Top quality parts, fair prices, and fast shipping! The customer support is outstanding. A reliable shop for any biker. 5 stars all the way!
Very poor customer service. I still have not received any reply or refund regarding my order. The company entered the wrong phone number in my order despite me informing them about the mistak... See more
Company replied
I have ordered from Gmoto several times, and I have been satisfied every time. The ordering process is simple and clear, and the products always match the descriptions. Shipping was fast, and the... See more
Company details
Written by the company
Gmoto motorcycle shop offers over 2 million products: parts, accessories, helmets, clothing, and more. Every day, we help motorcyclists choose components for repairs, service, and tuning. Through our collaboration with top brands and budget-friendly suppliers, we enable every customer to pursue their passion. We are Gmoto – for motorcyclists.
Contact info
Poland
- gmoto.com
4.4
Excellent
3K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 97% of negative reviews
Typically replies within 1 week
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I received a response that the amount does not cover the value of the order..
I paid for the order in euros via bank transfer, I received a response that the amount does not cover the value of the order in leva. I attached an official bank document for the transfer, which showed that the amount transferred in euros exceeds the value in leva, I asked them to send me an official bank document from the received transfer, they did not send it to me and canceled my order. Now I am waiting to see what amount they will refund me. I do not recommend them.
20 August 2025
Unprompted review
Reply from Gmoto
I'm sorry about this situation. Please contact me by email at reviews@gmoto.com, and I will try to resolve the situation.
Bartosz
Very serious company advertising…
Very serious company advertising well-known brand names at the best price! Honestly. Packaging is flawless and everything arrived faster than the pre-established deadline/ ETA. Everything arrived intact. I will use their services in the future too.
17 July 2025
Unprompted review
Very Good 🙂🙂
18 August 2025
Unprompted review
They are not help me.
After measuring my head and it was 58cm, I decided to get the bell custom 500 helmet. I got the medium size as it was written on the company's meter. In fact, the helmet when it arrived was a medium but not even my son who is 10 years old could wear it. It was so narrow and small that my whole head hurt when I moved it. I asked for help to make the change and no one helped me. I was forced to keep and pay for a helmet that was useless to me.
15 July 2025
Unprompted review
Reply from Gmoto
I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.
Bartosz
Very happy with my Advant X helmet!!
Very happy with my Advant X helmet!!
Quick and efficient delivery. Will buy from Gmoto again
30 July 2025
Unprompted review
Price is very good and delivery was…
Price is very good and delivery was fast.
12 August 2025
Unprompted review
I ordered a MZA product
I ordered a MZA product, that is made in DE, but gmoto sent me a random product without any brand, made in Poland…
24 June 2025
Unprompted review
Reply from Gmoto
I'm sorry about this situation. Please contact me by email at reviews@gmoto.com, and I will try to resolve the situation.
Bartosz
Great shop
Great shop, you get really quickly things you order and pay. Thanks!
6 June 2025
Unprompted review
Very good comunication
Very good comunication. Fast delivery. Everything accords to the description. Very satisfied. Recomend!
28 June 2025
Unprompted review
Everything was perfect
Everything was perfect! Well done and thank you!
10 August 2025
Unprompted review
I order some products from Gmoto
I order some products from Gmoto, they send few things, other never arrive or money back. Communication very bad, zero.
Dont pay in advance with Paypal or Cards…only when order arrive.
25 July 2025
Unprompted review
Reply from Gmoto
I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.
Bartosz
A termék tökéletes és jó áron volt.
The product I purchased was excellent but unfortunately it didn't fit. I wanted to send it back, but the request was canceled. But they didn't tell me why. Communication is not their strong point
16 June 2025
Unprompted review
Reply from Gmoto
I'm sorry about this situation. Please contact me by email at reviews@gmoto.com, and I will try to resolve the situation.
Bartosz
Garbage
Bad service, sent me order with missing products, bad packaging.
5 August 2025
Unprompted review
Reply from Gmoto
I'm sorry to hear about this situation. Please contact me by email at reviews@gmoto.com and I'll do my best to resolve the situation.
Bartosz
They're fast and straight.Everything…
They're fast and straight.Everything was correct and clear.It would has to be follow by others.
8 July 2025
Unprompted review
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