GlowRight Reviews 

1,981
•
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 623 reviews, reviewers overwhelmingly had a great experience with this company. Customers genuinely love the stylish design, high material quality, and how wonderfully easy it is to install the lights around the house. Consumers frequently mention that these products significantly improve the overall room atmosphere. People also appreciate the completely straightforward ordering process and generally fast delivery times. However, some customers also noted that certain motion sensors were completely unreliable and difficult to pair correctly. A few other people also felt that the battery life could be improved, or that the extremely strong magnetic attachments made daily charging quite inconvenient.

What people talk about most

Product

Customers expressed great satisfaction with the product, frequently praising its stylish design, premium... See more

Quality

Reviewers highlight positive aspects of quality, noting that the products are well-built, stylish, and... See more

User experience

Users describe positive interactions with user experience, frequently highlighting that the lights are easy... See more

Delivery service

Consumers find delivery service to be positive, highlighting fast shipping times and secure packaging.... See more

Order

People report positive experiences with order, highlighting that the process is straightforward and quick.... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Initial functionality question answered quickly and clearly. Ordering process simple. Delivery time, quite long and traceability function poor. But they did arrive , well packaged and all lights worki... See more

Rated 4 out of 5 stars

Overall these lights have been very good the only issue i had was getting them in the right mode. As the sensors have no indicator to show which mode they are in you have to cycle through and wait for... See more

Rated 4 out of 5 stars

Expensive little light but does the job and works. The sensor feature is nice, but it would be better built into the light itself. Shipping took forever and the handler literally threw it on the por... See more

Rated 4 out of 5 stars

Happy with the delivery, standard of packaging and the items are good quality. Setting up the light and motion sensor was relatively straightforward. Having a bit of an issue with the settings but cou... See more


Company details

  1. Lighting Store

Written by the company

We make the world’s most convenient lights so you can light up anywhere. We have by far offering the necessary brightness to millions of household We hope that anyone can enjoy the brightness GlowRight could offer.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(1,981)

579 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Halo lights in kichen

I bought two Halo lights with a motion sensor for a small kitchen area. The adhesive on the bracket is very impressive and holds the lights securely. Very pleased and my wife has said that when I decorate the bedroom (lucky me!) soon she wants some more.Highly recommended

20 July 2026
Unprompted review
Rated 4 out of 5 stars

Love the little lights over our…

Love the little lights over our pictures but a couple of improvements would be awesome.
We have picture frames that have multiple pictures in them. Our pictures are a bit dark because of the background (fall scenes) so the light on the bottom pictures doesn’t hit them well. If there was an adjustable arm that could pull out to angle it better for the lower pictures it would light them up better but it is certainly better than it was.
Also, the cords that come with the lights are very short and it is inconvenient to take them down to charge. They don’t come off really easily. Luckily I have another cord to use that fits as it reaches an outlet just below the pictures so we don’t have to remove to charge.
I tried to attach a picture to show the darkness but it wouldn’t let me.

17 July 2026
Unprompted review
Rated 1 out of 5 stars

A Masterclass in How to Alienate a Customer with AI

I’m actually reasonably pleased with their Smart+ Everywhere Lights but I've been experiencing a technical issue where the sensor loses connection after inactivity.

My first contact with their support team was prompt and friendly, which gave me high hopes for a quick resolution. Unfortunately, that’s where the positive experience ended.

What followed was a descent into automated absurdity. The "support" quickly shifted from helpful human (or at least human-like) communication into a barrage of nonsensical AI-generated troubleshooting advice.

I was sent a lecture on 433 MHz radio waves and capacitor discharge theory, and then - in a true stroke of genius - was asked to provide a video of the product not working.

The farce continued when they sent me a link to a tutorial video for a completely different product (a strip light) that I don’t even own.

After days of explaining the same simple issue, I eventually received a request asking me to "clarify the specific issue or question," proving that absolutely no one on the other end was actually reading the thread.

If you’re looking for a company that excels at using high-tech jargon and AI chatbots to run in circles while ignoring the actual customer, GlowRight is the gold standard. If you want actual support, look elsewhere.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

They work

So far so good ...

I bought downlighter for my kitchen. 2 paired easily with the wavy hand sensor, one was a bit obstinate but got there in the end. After a bit of trial and error I now have three downlighter under my kitchen cabinet that all go on with the wave of the hand. The quality seems good, the service good. I have now placed orders for their halo lights which I will review when they arrive but such has been my first impressions that three orders placed so far.

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Love the “GlowRight” lights I’ve…

Love the “GlowRight” lights I’ve purchased, super easy to use 👌 they create a beautiful warmth & comforting luxe glow to all my areas! I. The kitchen, dining room & our bedroom!
Just love them, so much so I need to order more for the bathroom now! They do need charging more often than I was hoping however, they are worth it! Love them ♥️

17 July 2026
Unprompted review
Rated 5 out of 5 stars

Easy to install, cool little lights!

The lights were easy to purchase, shipped quickly, and the installation and set up was well-explained and straight-forward.
I have not had the lights long and am struggling a little to figure out the remote settings, but I think I have it now. Battery life was not ideal at first, as the lights were on too often, but the charge seems to last very well now that I have them on sensor mode. The charging is easy!

15 July 2026
Unprompted review
Rated 5 out of 5 stars

Great Product

Love the design and color of the lights! The gold matches some of the other decor I have and makes a picture on the wall look more elegant. I keep it on a soft glow and it gives just enough light to highlight my picture and makes it stand out. I also love the option of how I want to attach it to the wall. I could either pull off the tape in the back and just stick it to the wall or screw it in the wall using the screws and anchors provided. I chose to screw the light in! I love the remote and love choosing to be able to dim the light to my preference. I purchased two of them. I am not sure where I am going to put the second one at.

13 July 2026
Unprompted review
Rated 4 out of 5 stars

Good product,well built but

Good product,well built and easy to use.
My drawback was the hand contrôl remote unit. Paper instructions not comlete.( 5 seconds flashing)
I had to watch a video to understand how it works.

14 July 2026
Unprompted review
Rated 4 out of 5 stars

Communication

The everyday light was a bit difficult to work. The communication from the company was swift and very helpful in sorting out the issue.would recommend the products as very sturdy and quality is great

12 July 2026
Unprompted review
Rated 5 out of 5 stars

I love my lights

I love my lights - they’ve made such a difference to my entry. Beautiful quality and excellent service from the team. I’m planning to get more.

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Don’t order these, Chinese and they don’t work

Placed an order after seeing the adverts for these lights. Paid £160 for the pleasure to then find out… yup coming from China so I’ve paid top dollar for weapons grade chinesium as it turns out.
So lights arrive after 2 weeks (longer then stated on order) all fine get them all setup to discover 1 of the door sensors only works correctly while it’s on charge. So emailed the company for a replacement, what did I get?
Oh no sir you need to take a video so we can see we don’t believe you basically.
Thus far no resolution.

11 July 2026
Unprompted review
Rated 5 out of 5 stars

These lights are incredible!!

These lights are incredible!!! I love a low, warm mood light in my house and I put two on the sides of my tv above the fireplace and it changed the whole feel of the living room. Really feels like such an upgrade to the space. Going to o grab some under cabinet lighting next!

1 July 2026
Unprompted review
Rated 5 out of 5 stars

These are sooooo easy to install

These are sooooo easy to install, even if you have to use the anchors and screws. Love how they look on my wall. I installed on either side of my bed and in my living room.

8 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service!

Glow right responded to my request for a refund promptly and also corrected an incorrect shipping address I supplied before sending out my second order.
Thanks Glow Right for providing excellent customer service!

9 July 2026
Unprompted review
Rated 5 out of 5 stars

Excellent product

Excellent product! High quality weight. I do wish the buttons on the black version were lighter. The buttons make them look like they are battery operated. Buttons need to be more subtle. Also, would love to see a light bulb version for my wall scones. Would buy many rechargeable light bulbs if they made them. Overall high quality, easy to operate.

7 July 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look