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Rated 5 out of 5 stars

I now buy all my Skincare Products from Glow Organic. Based upon advice from G.O., I apply: Morning: All Seeing Eye Creme & Luxe Botanics Lightening Moisturiser Night: Luxe Marula Hydrating... See more

Rated 2 out of 5 stars

To clarify: the company is exceptionally fast and professional, but the product wasn't right for me. It caked onto my (generally dry and not so dirty) hair and I was not able to brush it out. It ended... See more

Rated 1 out of 5 stars

This company billed me for something I didn’t order. I have been charged $69.99 fraudulently.

Rated 3 out of 5 stars

I was disappointed with 2 out of 3 items. The Nui Foundation in Intense Taiao was described on the website as “Warm, light to medium shade, slightly darker than Taiao”, however it is not warm, just... See more

Company details

  1. Beauty Product Supplier

Written by the company

An online organic and natural beauty boutique, specialising in eco friendly, cruelty free, pure, safe cosmetics from around the world. All products have been curated by a professional makeup artist, and been thoroughly tested to ensure they are of the highest quality.


Contact info

3.1

Average

TrustScore 3 out of 5

265 reviews

5-star
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Rated 1 out of 5 stars

Fraud

This company billed me for something I didn’t order. I have been charged $69.99 fraudulently.

5 February 2025
Unprompted review
Rated 1 out of 5 stars

I ordered an item

I ordered an item, the money was taken from my account I was then informed bybemaië that I had cancelled my order which I hadn't. I emailed asking for someone to contact me whichbthey didn't and I haven't received my order

11 March 2024
Rated 5 out of 5 stars

Excellent products

Excellent products and great on line purchasing experience. I bought the Zao foundation sticks and they are so easy to apply, kind to the skin and with good coverage. Love this product. Highly recommended.

29 January 2024
Rated 5 out of 5 stars

Excellent customer service

I recently ordered some make up from Glow Organic. It arrived quickly. Unfortunately one of the lipsticks was dry - and it turned out it had expired. I received a refund and an apology immediately - great customer service.

29 July 2023
Rated 1 out of 5 stars

Poor customer service

I have placed an order and paid £5.99 for express delivery (to be delivered within 1 day after dispatch, which was more than 2 weeks ago.)

The parcel was dispatched but has not been delivered and even though I contacted the company a few times for their help, they are more than relaxed about getting this sorted.
I have been working in customer service for many years and am shocked at this level of service.

21 June 2023
Unprompted review
Rated 5 out of 5 stars

Great resource

Great resource for going green with makeup and skincare and it’s always my first port of call for finding ethical brands

26 May 2023
Rated 1 out of 5 stars

ordered online on the 18th still not…

ordered online on the 18th still not received the product and paid for express delivery
Only received despatch notification after I sent an email asking when product would be delivered
The tracking on the despatch notice gives no advise on delivery time either

17 April 2023
Rated 3 out of 5 stars

Nice product but arrived late

It took 9 days to arrive when i emailed them about when it wpuld be delivered no one emailed me to reassure me it was on its way. Tje priduct it self is nice and moisturises my face well and looks good.

2 April 2023
Rated 5 out of 5 stars

Helpful and friendly

Mel was very quick at answering my query and helped me to choose a suitable product. I am very satisfied with my recent experience and purchase. Would definitely use again.

8 October 2022
Rated 5 out of 5 stars

Good service

I have shopped online a few times with Glow Organic - good products and excellent service. One of the features I appreciate is being able to order samples of some products to test before spending a lot of money on the full size item.

10 September 2022

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