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Rated 5 out of 5 stars

Great system that is quick to respond with any technical issues or listen to any suggestions. Thank you! Dr Caroline

Rated 5 out of 5 stars

I use this for my Aesthetics business and it is brilliant for my clients as well as myself. Easy to use and full of information. It’s reliable, consistent and my clients love it. If ever I need any... See more

Rated 1 out of 5 stars

Ponzi Scheme. Avoid at all times. They are illegally charging cards and backing unprofessional practitioners. Natasha is extremely rude and highly unprofessional. Do yourself a favour and AVOID thi... See more

Company replied

Rated 5 out of 5 stars

I LOVE Glowday!!! Sooooo much more than just a bookings platform. Hannah and Joby are so helpful and super responsive. I’m reassured that my patient data is safe & secure, and I really like how robust... See more

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4.1

Great

TrustScore 4 out of 5

36 reviews

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Rated 5 out of 5 stars

Glowday is the best

Glowday is the best!

As a practitioner I have used various different platforms to act as a booking system and write my clinical notes. Put simply, nothing compares to Glowday! It provides the basics and SO MUCH MORE!

For both client and practitioner use, the platform is both slick and smooth. I’d go as far to say it’s faultless and has exceeded all of my expectations of what it should do! Hannah is also fab and nothing is to much trouble for her!

Since day 1 of using the platform I’ve never looked back!

Thank you Glowday ❤️

15 August 2023
Unprompted review
Rated 1 out of 5 stars

Ponzi Scheme - DO NOT USE THEM

Ponzi Scheme. Avoid at all times.
They are illegally charging cards and backing unprofessional practitioners.
Natasha is extremely rude and highly unprofessional. Do yourself a favour and AVOID this company and her services at all times.
RESPONSE TO VENDOR’s REPLY: my bank has charged you back and refunded me, yet again it proves my point that you are indeed a PONZI SCHEME

17 July 2023
Unprompted review
Glowday logo

Reply from Glowday

Hi Sahiba, thank you for your review. Although completely untrue.

You booked a treatment with the very professional Natasha Brennan. When you booked your treatment you were shown, and agreed to, Natasha’s late cancel and no-show policy. This policy helps protect her time and cover her from financial losses should patients not attend the appointment or late cancel.

You were informed of this policy in the confirmation email you received and opened at 9:16am on 15/7.

At 19:08 on the day of your appointment, 8 minutes after the start of your appointment, Natasha sent you a text message (to the number you provided when you created your verified Glowday account) asking whether you were attending your appointment that evening. You replied that you were already at home and complained that you’d been charged a no show fee. Natasha explained in her reply to you that the no show fee covers her loses, but if you wanted to reschedule she would reimburse you 50% of it.

You replied “ It was nice doing business with you!
I have apologised three times on the phone and simply said what you told me over the phone. Good luck with growing your business with that attitude.”

You then emailed me (the company owner) and demanded a refund, denying that you had missed the appointment, that you couldn’t find the clinic and that you’d not sent the messages to Natasha - even though they were sent to the number you supplied when you booked the appointment.

The practitioners on Glowday are highly professional and ethical. The automations built into our system ensure that patients are not only given numerous timely reminders and detailed appointment information, but through their secure Glowday account, they also have autonomy over their appointments as they can cancel and reschedule via their account - which you accessed when you clicked the link in the email you opened on the morning of the 15th.

You were given all the information regarding Natasha’s policy, her location and your treatment in email communications prior to your appointment. If you were not happy with any of the above, you should not have booked the appointment. Additionally, it’s common courtesy that if you are going to miss an appointment you have scheduled, you let the practitioner know ahead of the appointment time. To fail to do so is rude and disrespectful.

We challenged your decision to get a refund on your no show fee and have sent all the text and email evidence to your bank. The bank ruled in our favour and have refunded us.

Best,

Hannah (Founder)

Rated 5 out of 5 stars

Seamless, Stylish & Professional

I love the ease of using Glowday, from patient booking to completing all my notes securely.

The integration of before & afters and reviews set Glowday apart.

The support from Hannah, Joby and the team is brilliant.

I can highly recommend Glowday!

1 July 2023
Unprompted review
Glowday logo

Reply from Glowday

Thank you for your kind words Nabila! Thank you for giving GlowdayPRO a go!x

Rated 5 out of 5 stars

An absolute game-changer for aesthetic clinic owners

GlowDay has consistently shown itself to be a platform that is reliable and easy to navigate for both myself, as a clinic owner, and my patients.

Since I started my business, GlowDay has allowed my systems to be automated, which has heavily reduced my admin time, including patient reminders, consent forms and medical questionnaires. The collection of verified reviews has also been very helpful.

The built in software for recording clinical notes allows easy and convenient documentation without the requirement for keeping paper records. In addition to this, multiple patients have found my clinic using the search function and many of these have been ongoing, loyal patients.

The ability to customise aftercare and pre procedure instructions gives me reassurance that my patients are well informed and consented appropriately.

The treatment guides have served as a useful reference to give concise information about procedures which I regularly refer to as a quick guide for patients.

Hannah and the GlowDay team produce regular informative guides on how to run an aesthetics business and their insights regarding marketing have been invaluable to me.

The platform also has reinforced my confidence in terms of setting boundaries with patients for example cancellations and appointment confirmation which can otherwise initially be daunting.

Whenever minor issues have arisen, as there will be with any piece of software, Hannah has gone above and beyond to resolve them in a timely manner.

Overall I can highly recommend GlowDay as a platform and it has been integral for me scaling my business.

31 May 2023
Unprompted review
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Reply from Glowday

Thank you Ed!! And thank you for your continued feedback and support x

Rated 5 out of 5 stars

Glowday is the easiest software to use…

Glowday is the easiest software to use for both myself as a practitioner and my clients. Hannah is amazing and extremely supportive. The whole team goes above and beyond to ensure it all runs smoothly. Highly recommend

10 November 2022
Unprompted review
Glowday logo

Reply from Glowday

Thank you Julianna! So pleased you gave us a try x

Rated 5 out of 5 stars

Haleema at Glowday

I have seen Haleema now for 2nd time she is friendly, approachable, reassuring and answers questions you have and also asks about your wellbeing. My procedures are amazing

7 February 2022
Unprompted review
Rated 5 out of 5 stars

I am so thankful this platform exists…

I am so thankful this platform exists to offer safety to the public where the government has failed to do so. All practitioners must be medical professionals to join and there is so much fantastic resources available to anyone seeking out treatments x

24 August 2021
Unprompted review
Glowday logo

Reply from Glowday

Thank you Julie!!! One of the OG Glowday gang. It’s a pleasure having you with us x

Rated 5 out of 5 stars

An incredible resource.

An incredible resource for practitioners to market their services and provide their potential clients with verified information and genuine reviews. For consumers a way to search for practitioners with the reassurance their training, experience and insurance have been verified. All reviews are followed up so another layer of reassurance for people in an industry that is currently unregulated.
A company with great ambition, ethics and a friendly, personal approach.

6 August 2021
Unprompted review
Rated 5 out of 5 stars

Great location

Visited the clinic saw Charlotte who made me very welcome. Explained treatments that would suit me and was under no obligation to have any treatments at the time of my visit. Had little botox i was nervous but was pain free. Booked in for another treatment

12 July 2021
Unprompted review
Rated 5 out of 5 stars

The place to find a trusted professional

I'd considered having Botox for sometime, but decided to take the plunge last week. Having found a great local practitioner near me, I booked instantly and within a few days had received my treatment. Should have done it years ago. Great platform for finding a trusted professional.

26 May 2021
Unprompted review
Rated 1 out of 5 stars

Useless

Useless. Booked treatment with card details, once I received the treatment, they emailed their receipt to me, confirming payment made. But it hasn't. Two weeks later, they still haven't got their act together and taken the payment. Funds are waiting to be taken. Meanwhile, my practitioner is still waiting to be paid and we're both in limbo as to when glowday are going to get organised. Avoid them, and book and pay for treatments direct with your practitioner if possible!

26 May 2021
Unprompted review
Glowday logo

Reply from Glowday

Hi Ms Grey, in this instance, your practitioner failed to click the Take Payment button. We’re not able to take payment on their behalf. They need to click that button.

Best,

Hannah

Rated 5 out of 5 stars

Glowday is such an incredible platform

Glowday is such an incredible platform, both for medical professionals and for potential clients and patients looking to get aesthetic treatments. It is a beautiful, brilliant platform, and is something that has been much needed in the unregulated medical aesthetics industry in the UK.

4 December 2020
Unprompted review

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