Glowarabeautyco Reviews 3

AVOID! Overpriced dropshipping site! Cheap products shipped from China at huge markups. Nothing like what’s advertised.

I am based in the UK, as is Glowara, and expected the product to be delivered within a week at least. On the 4th May, it still reflected my order as being in transit(as in the warehouse) where it had sat from the day following the order placed. I enquired to this and asked to cancel the order. This request was denied by Emily at customer support stating my order had already been processed, and was on its way, but I could return within 30 days if dissatisfied with the product for a refund...I'm sure at my cost.
I followed with a reply that it appeared not to be on its way as it was till "in transit" and I wanted a refund. On the 5th May I received a mail saying there was a slight delay in orders due to high demand. Again, I asked for a refund. On the 7th May Emily advised they had processed a refund and I would also receive the product within 3 days. The product arrived but to date, now the 20th May, despite my having made contact on the 12th to advise that it had not been received, no refund is reflecting.
Considering the positive reviews read online I am so surprised and actually challenged them at one point as to whether the "glowara" site I ordered through were legit ...but I have no proof that they aren't . What I do know is that I would not recommend this company nor their facial cup set ...seriously non exceptional, and could be bought online for very much less. Worst online purchase experience I have ever had and I buy online pretty much every week. If you had thought to buy from them, just don't.

Date of experience: 04 May 2025