Incredible service. Ordered two sets of lights, one on back order to be dispatched 8th December. Whole order ended up being dispatched earlier than advised which was a welcome surprise, but when the o... See more
Company replied
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Review summary
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Lovely and locally sourced sun catchers. The leading edge Perspex is so effective and almost looks like a light is lit. Beautiful both in the garden or as a fun interior detail. Thank you very much.
I ordered two sets of flickering lights to put amongst coals on my now defunct gas fire that no longer met safety standards. My gas engineer capped off the gas and ran the wires of the flickering ligh... See more
Once again, I cannot praise this company's customer service; both via email and telephone. They couldn't have been more helpful regarding my wanting to return an item; (wrong purchase entirely my faul... See more
Company replied
Company details
Written by the company
'The one, the only' & 'original' GLOW COMPANY - Often copied, never bettered. The Glow Company (est. 2002) are dedicated in offering innovative, practical & fun products that glow, flash, shine or glow in the dark coupled with great service. We aim to constantly provide new products based on various forms of current & new technology including chemicaluminescence, photoluminescence, & electroluminescence. We offer a widening range of glow products to members of the public & also wholesale glow novelties to the events, fundraising & party markets. Our customers include Warner Brothers 'Charlie & the Chocolate Factory', BBC, ITV, Hatrick Productions, Endemol (Big Brother etc) Universities, Schools & PTA's to name a few.
Contact info
Unit 3 Faraday Close, DN11 8RU, Doncaster, United Kingdom
- 0345 5059090
- enquiries@glow.co.uk
- glow.co.uk
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 78% of negative reviews
Typically replies within 24 hours
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Lovely solar lights
Lovely solar lights, shine brightly. A great addition to my garden; very happy with my purchase
10 April 2026
Unprompted review
Excellent service.
I ordered this fun wall hanger in the afternoon, it arrived the following day. Wow, what a service, fantastic. My hanger was perfect, as described on the website. Can't fault the service. Thank you so much.
8 April 2026
Unprompted review
The long burning tea lights do exactly…
The long burning tea lights do exactly just that, they burn long and bright. Perfect for keeping my coffee pot hot
8 April 2026
Unprompted review
This company is by far the best company…
This company is by far the best company I have ever dealt with,There customer service is amazing any issues I had they dealt with it very professionally and they go above and beyond. thank you so much to THE GLOW COMPANY
27 March 2026
Unprompted review
EXCELLENT & PROMPT customer service.
i purchased a firepit/bbq grill which arrived very quickly. sadly when i opened it & began to assemble, it became apparent that there were a few quality issues with the finish. i took photos & sent an email to explain. i received a VERY polite & prompt response with a definitive solution, no messing about. i would definitely buy from them again as i have TOTAL confidence in their customer service & values, thank you
1 April 2026
Unprompted review
Really quick next day delivery and…
Really quick next day delivery and bulbs are top quality-still going past the time the original ones gave up!! Recommended
4 April 2026
Unprompted review
Good choice of products and fast…
Good choice of products and fast delivery 🚚
4 April 2026
Unprompted review
Absolutely brilliant great price great…
Absolutely brilliant great price great product excellent customer service
26 March 2026
Unprompted review
Item delivered quickly after ordering…
Item delivered quickly after ordering and at a very reasonable price compared to other sellers. Will use again.
28 March 2026
Unprompted review
Fantastic
Fantastic. Item exactly as described. Well packaged and with a speedy delivery. Will definitely order from them again.
29 March 2026
Unprompted review
Brilliant product and service
I never leave reviews, but it was checking the reviews that gave me the trust to buy from a company I hadn’t heard of. So I am adding to that trust. The windmill I bought is perfect. So vibrant and well made. Delivery was super prompt. Just a great experience, thank you.
13 March 2026
Unprompted review
Arrived quickly and exactly what I had…
Arrived quickly and exactly what I had hoped for
19 March 2026
Unprompted review
Great drip effect candles.
The drip effect candles I bought are hard to find. The ones that I received from The Glow Company are great. Very well priced, prompt delivery & well packaged.
9 March 2026
Unprompted review
Excellent Customer Service
Amazing experience. Ordered three sets of lights and they arrived very quickly. Although well packaged, one was broken. On inspection it appears to be a manufactoring fault. I called up The Glow Company straight away and the representive was very polite and helpful asking if I wanted a refund or replacement. I asked for a replacement and it appeared the very next day.
You can always tell if a company is any good when they have to deal with the bad....will use again!
15 March 2026
Unprompted review
Just what I wanted
Just what I wanted, fast delivery, very well packaged.
Excellent service, not much to add, just to say I bought coloured sand…..
5 March 2026
Unprompted review
Fabulous company, highly recommended.
Items ordered arrived really quickly and very well packaged. The items are stunning and extremely good quality. Items were priced very reasonably and are exactly as they were advertised. I’ll definitely recommend this company and will shop with them again soon.
16 March 2026
Unprompted review
Fabulous service 👏
I have never used this company before and I'm not a prolific online shopper, so I'm always a bit dubious about ordering things. This order was put in for a friend who doesn't 'do' technology. However, I was absolutely blown away with the efficiency of this company. I would definitely use them again!!
3 March 2026
Unprompted review
Beautiful ligjts!
The ligjts are beautiful and very special. The delivery and customer service is also excellent.
13 March 2026
Unprompted review
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