Glow Node Reviews 363

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

Stop scamming people by saying something is £1 95 then take £58 out of my account I have reported it to the fraud squad I want my money back

Rated 5 out of 5 stars

I'm very happy with Glow node because they're customer friendly, and they've done something I've not seen other prop firms do " giving me a free retake after breaching a rule on my account".….. The... See more

Rated 5 out of 5 stars

I never thought their could be a prop owned by traders and built for traders till i met you guys. Ever since my journey been glowing yes you read right with their ever ready and polite customer care,s... See more

Rated 5 out of 5 stars

I have been using glownode for almost an year now and all I can say is that the firm is on another level I swear the customer service there is unmatched fast withdrawals with no delays without forgett... See more

Company details

  1. Software Company

Written by the company

We are a proprietary trading firm, Providing training and a large community of support. Join us to get funded and better your skills today.


Contact info

3.8

Great

TrustScore 4 out of 5

363 reviews

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Rated 1 out of 5 stars

REJECT ACCOUNTS DUE TO HIDDEN RULES

The company has hidden rules that do not appear anywhere on the website and the support part, after rejecting 2 100k tests that I passed, does not respond at all, does not give me another account nor does it say anything about the hidden rule for which it gave me They reject the funded account. NOT RECOMMENDED, DO NOT WASTE TIME OR MONEY WITH THEM.

28 March 2024
Unprompted review
Rated 1 out of 5 stars

Hidden rule about Stop loss required!

Hidden rule about Stop loss required!

I passed two phases and then they said I
Didn’t set any stop loss
Reject to give me account or even refund

8 March 2024
Unprompted review
Glow Node logo

Reply from Glow Node

Hi,

Sorry you feel this way. How ever this isn’t a hidden rule and has be clearly in your terms of service and faqs

Rated 5 out of 5 stars

Great

After passing both a 25k and 50k account, all though reviews are longer than industry standard and this needs to be looked at, I got my accounts and reached first payout.

Payout went smoothly but again, 7 business days to wait is long. Havent had issue with glow mode thus far and would recommend

8 March 2024
Unprompted review
Rated 1 out of 5 stars

Glownode has failed me

Glownode has failed me , the only reason i signed up was because they offered accounts for mt5 users and since iam an algorithmic trader my trading depended solely on mt5 and the platform shift from mt5 has made me completely unable to continue the challenge, I requested a refund but was denied even after expressing that I can’t trade without mt5 , while prop firm like the fundedtradingplus is refunding affected traders in my situation, i will not take this review down its either they refund me (the right thing to do). Threats to breach my acc wont work since i have other accs with very reputable prop firm
GLOWNODE IS ABSOLUTE GARBAGE 🚩🚩🚩🚩🚩🚮😡😡😡😡

7 March 2024
Unprompted review
Rated 1 out of 5 stars

Paid for a challenge offering MT5. No longer available.

I paid for a challenge offering MT5. Firstly, trades were disabled for weeks. While my other prop accounts gained, my Glow Node account was stagnant. Got it going again, but then they changed brokers and no longer offer MT5. No offer of a refund. I feel ripped off!

29 February 2024
Unprompted review
Glow Node logo

Reply from Glow Node

Hi,

Sadly we were forced like every firm to leave meta trader otherwise we would still be with them now.

Not sure what you mean about trades were disabled for weeks.
We lost meta trader on the 29th of feb 2024 at 6am.
All account were migrated to match trader within 4 hours.
When purchasing your are buy our service and using a platform we can provide and support at that time. Sadly if platforms need to change we can only migrate and offer the service via thirds available at the time.

Rated 1 out of 5 stars

Changed their rules right after I signed up

Now they are just lying. I have screenshots of them saying they allowed MetaTrader when I purchased. And they didn't give me a refund until after I contacted my bank for a charge back. They've resorted to lying now. Do not do business with these guys. Again, I have screenshots of their website showing they allowed EAs and MetaTrader when I purchased. I also have screenshots of their customer service saying they refused to give a refund. And I have screenshots of their customer service saying they can change their terms of service whenever they want. Also, if you check their Twitter they did not change from using MT4 until March 4th. Do yourself a favor and Google "Glow Node Scam". The first result is my Reddit post with screenshots of them lying. This should be more than enough proof that you cannot trust this company. Another terrible reply. I never made a trade and they could have easily provided a refund because I was unhappy with my purchase. Their terms of service do allow refunds under "extreme circumstances" and losing MetaTrader probably qualifies. Them refusing to provide a simple refund reflects how greedy and petty their company is. It doesn't matter what their reply says because it is illegal to change what they claim to offer after making a purchase. They clearly offered MT4 when I signed up for them and changed what they offered without notice (they changed it within minutes of me signing up). This is not allowed. Glow Node was forced to issue me a refund because my bank gave me a chargeback citing that they can't change what they offer without notice.
They immediately changed their rules AFTER I paid. Then refused to give me a refund even though I never made a single trade. Their terms clearly stated that they use MT4/MT5 and allow EAs. No more than 2 minutes after I signed up they changed this rule and no longer allow MT4/MT5 and no longer allow EAs either. I talked to a rep who said I agreed to their terms of service when I signed up. But they CHANGED their terms of service right after I signed up. They clearly change rules all the time and refuse to give people their money back. They don't seem to care about customers or even being transparent. Stay away from them. Again, I'd like to say I never made a trade with them because they changed their rules immediately after I had already paid them. Basically theft.

29 February 2024
Unprompted review
Glow Node logo

Reply from Glow Node

Hi ,

Sorry bud we didn’t change our terms of services. Or any rules. We lost access to meta trader like every firm has.
The terms and conditions state we will try to provide you with your preferred platform how ever if we can’t we will provide with an alternative.
Remember your purchasing a challenge account with us. Not just a meta trader account and if we can no longer provide that platform we sadly can’t do anything.

Edit:
In our terms our service. We have a section where we can try out best to provide you with the platform of choice but as it’s provided by a third party we can’t promise we will always have the platform.
And these are expected when purchasing.
If we could have kept meta trader we would have. This doesn’t reflect the company other than you being unhappy due to a out of control platform change

Edit:

I personally refunded your purchase the day my support team rasied the purchase to me. So unsure what your referring to about greedy. I refunded your purchase on the 7th because it was the correct thing to do. If we received a charge back we can no longer refund a purchase instead we would need to reply to the chargeback .
I would also like to note. You purchased your account on the 4th of March. This is 5 days after we moved to match trader. So you never purchased a meta trader account.

Rated 5 out of 5 stars

Glow node is the choice to make.

Glow node is the choice to make when considering your trading future!

The reliability, openness and community of the firm are the building blocks needed for your financial journey. Through personal experience I’ve had great reliability with the user face, dashboard and with trading platforms.

1 March 2024
Unprompted review
Rated 5 out of 5 stars

Glow-node the best out there !

"Of course, this prop firm is amaziiiing !! " This is the answer to questions such as how do you rate GLOW NODE, I am so grateful to have many accounts with this legend prop firm, I advise anyone who wants to achieve his goals to get an account with glow node and start funding his talent as rules permit, don't miss it guys come on !!

13 February 2024
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience, they dont have mt4 or mt5 and you are only forced to trade on a buggy match trader platform and on top of that charge commissions on indices.. Shifted my $200k funded account to ftmo. Dont waste your money here.

29 February 2024
Unprompted review
Glow Node logo

Reply from Glow Node

We wish we had meta trader still too.
Unfortunately it was out of our control missing the platform like every firm in the industry.

We had to carry on our service with a platform.

Rated 1 out of 5 stars

This is a scam

This is a scam. I made a profit of 9k on us30. All of a sudden internal error unable to find information contact administration but they’re no admin. I can’t even stop the trade. This is fraud

29 February 2024
Unprompted review
Glow Node logo

Reply from Glow Node

Unsure what the situation is referring too.

We have support, and would of resolved this if contacted through the correct channels

Rated 1 out of 5 stars

After a month of deliberation I paid…

After a month of deliberation I paid for a challenge last night. Logged in this morning and my account no longer exists. According to their own discord community everyone's account has been deleted and no one can log in. This is due to the broker no longer providing accounts for prop firms. This was never announced to members in advance and was not mentioned at the point of purchase.

29 February 2024
Unprompted review
Glow Node logo

Reply from Glow Node

It was announced to members 2 weeks ago and sadly they cut us off early, all accounts have been migrated over to the new platform since.

Rated 1 out of 5 stars

Absolutely not to reccomend

Absolutely not to reccomend. They suspend your Account as they wish and you cant contact anyone from the team, theres no Support Team.

Stay away from this !

29 February 2024
Unprompted review
Glow Node logo

Reply from Glow Node

There is an easy-to-access dedicated support team who will answer all your questions over on discord, you can access their support by opening a support ticket and on our website via live chat. We have not suspended your account, we are in the middle of a migration to a new broker and the migration has since been completed and all accounts are active.

Rated 5 out of 5 stars

Glownode is the best in the industry in…

Glownode is the best in the industry in prop firm. It's so reputated and prominent company the CEO is so so genuine the staffs are so supportive i love Glownode. I've found no problem with yet with Glownode in terms of spread nd news trading.

24 February 2024
Unprompted review
Rated 5 out of 5 stars

This Company Change lifes

Since the first day i engaged with glownode services i knew i was in good hands . best support team ever understanding and fast so i never felt lonely .
Even the power you have as a trader in the market is big with fast order filling and low spread and realstic commision . i felt im supported by this company not like other scammers
i hope this company rule this industy for the sake of professionalism and sincerity
I will be all my life grateful for this comapny because it is my first step accros my dream world
MUCH LOVE GLOWNODE .

15 January 2024
Unprompted review
Rated 2 out of 5 stars

NOT WORTH, BLINDSIDED WITH FINEPRINT.

Started off as a straight-forward experience and rules which was good, but ended up getting blindsided by a margin rule in the contracts fine-print and thus was disqualified from obtaining a live account AFTER reaching profit in phase 2. Customer service, advertised as best in the industry, just copied and pasted the same email over and over again without and further clarification and elaboration on any of the rules. No point in going for the newer firms as they'll blindside you sooner or later, better just go with firms with a better reputation and longer track record.

23 February 2024
Unprompted review
Glow Node logo

Reply from Glow Node

It's not a hidden rule, it's clearly stated in our frequently asked questions on our website when trading during news.

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