I booked to have my washing machine repaired and slots were available for this to happen from the next day. The booking was easy. The repair engineer, Ben Flynn, was very professional, polite and quic... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was told that to repair my appliance would be almost as expensive to buy new. Zack was very helpful and clear in his information. It cost me a call out charge but he took the appliance to pieces and... See more
I’ve just received fast and professional service from William, a very knowledgeable, professional and polite engineer who has fixed my leaking dishwasher. I live in Farnham. He first visited me a few... See more
Company replied
The engineer William was very good. He came as a follow up after the problem had been diagnosed, but seemingly with incomplete information. Yet was able to find a solution to provide a fix without hav... See more
Company replied
Company details
- Appliance Repair Service
- also in
- Refrigerator Repair Service
- Repair Service
- Washer and Dryer Repair Service
About Glotech Repairs
Written by the company
About Glotech Repairs
Our Services:
| Washing Machine Repairs | Tumble Dryer Repairs |
| Oven Repairs | Hob Repairs |
| Fridge Freezer Repairs | Cooker Hood Repairs |
| Dishwasher Repairs | Cooker Repairs |
| Get A New Repair Quote | |
| Find Out More | |
|
Glotech Repairs is a trusted UK brand carrying out thousands of domestic appliance repairs each month. Our accredited engineers offer same-day and next-day services nationwide at competitive prices. |
|
Our Promise To Our Customers and Our Planet
Written by the company
- Our commitment
- At Glotech Repairs, we’re committed to extending the life of your appliances — reducing waste and helping the planet. Our expert engineers repair washing machines, dishwashers, ovens, and more with fast, reliable service and fixed-price repairs. With same or next-day appointments, we’ll get your appliances running again, saving you money and reducing unnecessary landfill waste.
6-Month Guarantee on All Repairs
Peace Of Mind - Guaranteed
At Glotech Repairs, we stand by the quality of our work. That’s why every repair comes with a 6-month guarantee on the same fault reported as standard — giving you peace of mind at no extra cost. Our expert engineers are here to get your appliances running smoothly again, and if the same fault reoccurs, we’ll fix it free of charge. Fast, reliable, and guaranteed service you can trust.
Contact info
Soothouse Spring 2, AL3 6PF, United Kingdom
- 02038339399
- repairs@glotech.com
- glotechrepairs.co.uk
Need Fast, Reliable Appliance Repairs?
4.6
Excellent
10K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
1351644 St Albans Hashim/Aimen
1351644 St Albans Hashim/Aimen
Prompt, knowledgable and extremely helpful. Hashim and Aimen quickly diagnosed the fault with our dryer, ordered a part and returned to fit it a couple of days later. Contacted me before arrival, quick and efficient. Very grateful to have it repaired and avoid the expense of replacement. Thanks so much, would very much recommend.
21 September 2026
Reply from Glotech Repairs
Hi Amy,
Thank you for sharing such a gleaming review of Hashim and Aimen's helpful advice and professional repair work! It's so great to hear that you found them quick and efficient during your tumble dryer repair, and thank you for recommending us in St Albans!
Kind regards,
Glotech Repairs
William was diligent and personable…
William was diligent and personable during the repair to my Kuppersbusch combi oven.
21 September 2026
Reply from Glotech Repairs
Hi Martin,
It's lovely to hear your Kuppersbusch oven repair went ahead smoothly and efficiently with our trusted engineer, William! Thank you for sharing a 5-star review of your experience.
Kind regards,
Glotech Repairs
Matthew visited us to fix our AEG oven
Matthew visited us to fix our AEG oven. Friendly, efficient service. Thank you
21 September 2026
Reply from Glotech Repairs
Hi Sophie,
It's great to hear Matthew fixed your AEG oven repair in a friendly and efficient manner, thank you for sharing your positive experience with our team!
Kind regards,
Glotech Repairs
William was very friendly and helpful…
William was very friendly and helpful in resolving the problem I had with my tumble dryer in Yateley.
21 September 2026
Reply from Glotech Repairs
Hi Viv,
Thank you for choosing Glotech for your repair needs in Yateley, it's great to hear that your tumble dryer is back up and running after William's helpful repair work!
Kind regards,
Glotech Repairs
Erin called today to organise an…
Erin called today to organise an appointment for a Dishwasher replacement. She was very friendly and organised the booking with zero fuss.
Lovely to deal with.
19 September 2026
Reply from Glotech Repairs
Hi Adam,
Thanks so much for sharing your positive experience with Erin's friendly customer service in the office! We'll be sure to pass your kind comments on to her and the rest of the team.
Kind regards,
Glotech Repairs
INCOMPETENCE OR FRAUD
Requested an engineer to come fix and refrigerator / fridge door which was falling off the hinge. The engineer came and said we needed to buy a new refrigerator door which would be £388.49 + VAT and a fixing kit for £62.99 + VAT. I asked for the engineers report and he said "The bottom of the door is broken so it drops too low on the lower hinge therefore the upper hinge doesn't hold the door anymore."
It made NO SENSE. I called Bosche directly, they sent out an engineer and for the call-out charge they were able to fix the door due to the hinges being broken.
DO NOT USE THESE GUYS, THEY WILL MAKE UP AN ISSUE AND TRY TO OVER CHARGE YOU.
I HAVE ASKED FOR A REFUND OF THE SERVICE SO LETS SEE IF THEY GIVE IT AND ACKNOWLEDGE THEY WERE COMPLETELY WRONG.
14 September 2026
Unprompted review
Reply from Glotech Repairs
Hi Kenny,
We’re sorry to hear that you were unhappy with the diagnosis provided during your visit, and we understand your frustration after subsequently having the door repaired by Bosch.
Unfortunately, we’re unable to locate your specific dispute from the details provided in this review. However, we would be more than happy to look into the matter further. If you have a copy of Bosch’s engineer report from their visit, please provide this to our office so that we can review their findings alongside our engineer’s assessment and discuss the matter with our Head of Technical where appropriate.
We take concerns regarding our engineers’ diagnoses seriously and would not want to dismiss your experience without reviewing the available information. Please contact our office directly so we can investigate this further and address your refund query.
Kind regards,
Glotech Repairs
Dishwasher repair and quick response
The booking and subsequent communication were excellent. We live in Virginia water and got a same day response. The engineer William was friendly, competent and didn't mind me asking questions and gave me useful information. He was thorough and fully tested the dishwasher before he left. Would definitely use again.
18 September 2026
Unprompted review
Reply from Glotech Repairs
Hello,
Thank you for posting a 5-star review of William's clear communication and expert repair work in Virginia Water! It's great to hear your dishwasher was repaired successfully in no time at all.
Kind regards,
Glotech Repairs
William was lovely
William was lovely, he came to see me in Blackwater for a broken down washing machine. Unfortunately he couldn't fix it as it needed a new motor, and wasn't worth the cost compared to getting a new machine. He was polite, helpful and honest and would recommend his services
18 September 2026
Reply from Glotech Repairs
Hi Laura,
While we understand how frustrating it can be when an appliance is deemed uneconomical to repair, we sincerely appreciate you sharing a 5-star review of William's expert advice and polite customer service!
Thank you for choosing Glotech - we will be happy to assist you again for any future repair needs in Blackwater!
Kind regards,
Glotech Repairs
Fantastic service from William in Virginia Water
William came to Virginia water to look at my Gaggenau fridge freezer . He was friendly and professional
He found the problem quickly and gave me a full explanation as to what the problem was.
Highly recommend William
18 September 2026
Reply from Glotech Repairs
Hi Celestine,
We appreciate you taking the time to leave a positive review of our overall smooth service in Virginia Water! It's great to hear William was professional while on site and gave honest advice on the repair requirements.
Kind regards,
Glotech Repairs
it is rare to come across an engineer…
it is rare to come across an engineer who is so well informed and professional. Zac explained everything about the failings of my 15 year old Miele dishwasher with consideration of how I might go about replacing it. he obviously takes pride in his work and is very well informed.
18 September 2026
Reply from Glotech Repairs
Hi Claire,
It's so lovely to hear that Zac provided expert advice about your Miele dishwasher fault, and also gave you support when looking for a replacement machine! Thank you for taking the time to leave a positive review of our service.
Kind regards,
Glotech Repairs
William was brilliant
William was brilliant! Gave me warning of when he was coming and did they repair super fast. Thank you
18 September 2026
Reply from Glotech Repairs
Hello,
Thank you for posting a 5-star review of William's clear communication and quick repair work!
Kind regards,
Glotech Repairs
Thanks to William our extremely…
Thanks to William our extremely irritating and noisy tumble dryer is silent again. Quick, efficient and not as much as I thought it might cost. James, Cranleigh
18 September 2026
Reply from Glotech Repairs
Hi James,
Thank you for sharing your great experience with William's quick and efficient repair work in Cranleigh - it's always great to hear when a repair works out to be cheaper than anticipated!
Kind regards,
Glotech Repairs
Absolutely top man and top job.
Absolutely top man and top job.
Thermostat broke on our range cooker, Will ordered the part and came back in a couple of days to replace. A really nice guy and sure knows what hes doing.
18 September 2026
Reply from Glotech Repairs
Hi Michael,
It's fantastic to hear that your range cooker is back up and running after William's expert repair work! We'll be sure to pass your positive feedback on to him and the rest of the team.
Kind regards,
Glotech Repairs
So far so good
So far so good, with your solution to my troubled washing machine. I have just done a full load of bed linen and there have not been any problems with the cycle. Thank you.
17 September 2026
Reply from Glotech Repairs
Hi Sandra,
It's great to hear your washing machine is back up and running after our engineer's quick and efficient repair visit! Thank you for taking the time to share your experience with us.
Kind regards,
Glotech Repairs
Happy of Ash
Excellent service from arranging repair on line and quick response with a date and time. William our engineer very helpful and understood problem immediately which gives confidence. Part ordered and fitted within 3 days. Excellent service and would use again
17 September 2026
Unprompted review
Reply from Glotech Repairs
Hi Suzanne,
Thank you for sharing a positive review of our overall smooth repair service; it's great to hear how pleased you are with our easy booking system, and our professional and experienced engineer, William! We'll be happy to assist you again for any future repair needs in Ash.
Kind regards,
Glotech
So disappointed
So disappointed.
They recognised that heater in dishwasher is broken after third visit.
Before that they charged us 120 then 75£ for a replacing some switch wchich was useless.
Finally rejected 75£ refund request.
Better to go for new appliance than calling them.
17 September 2026
Unprompted review
Reply from Glotech Repairs
Hi Pawel,
We’re sorry to hear how disappointed you were with the outcome of your repair. We understand how frustrating it can be when a repair turns out to be more complicated and costly than initially anticipated, particularly when further faults are identified during the process.
Regarding the part fitted during the repair, this was not considered a refundable item as it did repair the component it was intended to address. Unfortunately, once this was replaced, it revealed a further integral fault with the appliance, meaning additional work would have been required to complete the repair. We appreciate this was not the outcome you were hoping for, but the part itself remains non-returnable and therefore non-refundable.
We can also see that our office team offered to look into a generous discount towards a new appliance as an alternative, although you decided not to proceed with this. We’re sorry we weren’t able to provide the outcome you were looking for on this occasion.
Kind regards,
Glotech Repairs
Honest engineer easy to book called…
Honest engineer easy to book called before arrival. William the engineer and visited Godalming
17 September 2026
Reply from Glotech Repairs
Hi Ryan,
Thank you for leaving a 5-star review of our easy booking process and expert repair advice! We are happy to hear you are pleased with William's visit to your property in Godalming.
Kind regards,
Glotech Repairs
Dishwasher fixed
William came (to Woking) to fix our dishwasher with a new heat pump and did a fantastic job. We now have a functioning dishwasher again! I would certainly recommend.
17 September 2026
Reply from Glotech Repairs
Hi Benjamin,
We're happy to hear your dishwasher is repaired after William's quick and efficient visit to your home in Woking! Thank you for recommending us to your peers.
Kind regards,
Glotech Repairs
Nick who called was very helpful and…
Nick who called was very helpful and gave me advice and options I had,service help also very good,I will definitely use this company again,my area is Driffield……..thankyou
17 September 2026
Reply from Glotech Repairs
Hi Tony,
Thank you for leaving a positive review of Nick's helpful advice and smooth service in Driffield. We would be happy to help you again with any future repair needs!
Kind regards,
Glotech Repairs
William did a great job fixing our…
William did a great job fixing our dishwasher at home near Woking. Thank you
17 September 2026
Reply from Glotech Repairs
Hi Nick,
It's so great to hear your dishwasher is back up and running after William's visit to your home in Woking! Thank you for leaving a 5-star review.
Kind regards,
Glotech Repairs
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.