Thanking you in advance for your…
Thanking you in advance for your attention to this account!Sorry for my ignorance in shopping on line.
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Thanking you in advance for your attention to this account!Sorry for my ignorance in shopping on line.
They promised to make a refound of my money, after I explained them that I was suscribed in their webpage againts my will, because of a scam.
I have requested that my membership be cancelled and this has been confirmed in several occasions yet my account was debited again today
I ordered an item from GlossyJoy, but they charged me for a subscription I never requested. When I contacted them, they said they cancelled it but refused to refund my money. A few days later, they even tried to charge my card again and again without permission.
Very misleading experience — be careful when dealing with this company.
Update: After I posted this review, the company contacted me and offered a refund on the condition that I delete the review.
The refund was processed; however, I chosed not to remove this review so others can be aware of my experience.
Thank you ahlby to handled my issue
The company is dealing good with customers.. Thank you
I never purchase anything from you, so I don't have any suggestion. But for the quick response I appreciate your service. Thanks
I had not intended to purchase a membership on Glossyjoy.com, but when I attempted to buy some item on Facebook, my bank reversed the money, and I later received a membership notification from Glossyjoy.com with a fee and top-up charges that I had not opted for. Upon my complaint to cancel the membership and refund my money, I am happy that the customer service is available to help, and I will be back for 5 stars when my issue is resolved, thanks to @ Jeremy & Alexandra.
Raj was great and responded very quickly, efficiently and solved my problem
I came across Glossy Joy through an Instagram ad claiming I had won a Samsung S20 Ultra. It turned out to be clickbait — once you register, you're redirected to a beauty product subscription instead. The company is based in Cyprus and operates under very shady practices.
I initially subscribed for €10, thinking it was a one-time offer. Today, without any prior notice or consent, they charged €68.4 from my account. No email, no warning — just money gone.
This company runs fake promotions, misleads users, and takes advantage of unsuspecting customers. I strongly advise others to stay away and not fall for their deceptive tactics.
Good customer care and service with strife response
Thank you glossyjoy.
Your help means a lot to me.
Die Website glossyjoy.com sowohl als auch thegiftsjoy.com sind Abofallen aus Zypern. Sie werden durch Minibeträge von 2.- € gelockt und haben dann plötzlich Aboverträge mit monatlichen Kosten im zweistelligen Bereich abgeschlossen ohne dem jemals aktiv zugestimmt zun haben. DEr Gipfel kommt bei der Kündigung, sie werden angehalten eine positive Bewertung auf auf Trustpilot abzugeben und erst dann würde ihre Kündigung weiter bearbeitet werden. Solange werden dann Abbuchungen getätigt.
Hier der Original Wortlaut
I hope you're doing well.
I’m reaching out from the escalation team, as your case has been personally assigned to me for final review. I want to ensure that we handle it with care and provide the most suitable resolution.
First of all, I’d like to sincerely apologize for any inconvenience this may have caused. After reassessing your case, I’ve authorized an adjustment to your account balance as a one-time exception. This is intended to recognize the situation and ensure a positive experience moving forward.
If you have a moment, I would truly appreciate it if you could share a brief review on Trustpilot. Your feedback helps improve our service and supports other customers.
To leave a review:
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2. Rate your experience
3. Feel free to add a brief review that highlights your experience with me.
4. Submit your review using your email.
If you’re happy to proceed, please reply with "YES" and I’ll make sure everything is finalized with priority.
PS: Once you’ve submitted your review, please feel free to attach a screenshot in your response or simply confirm that your review has been submitted.
As a reminder, your purchase included a discounted offer with a membership that renews automatically, as outlined in our terms. This includes benefits such as savings on future purchases and scheduled account top-ups. We send confirmation emails for each transaction, along with cancellation instructions.
Thank you again for your patience. If you have any further questions or concerns, I’m here to help.
Warm regards,
Es hilft eigentlich nur die Kreditkarte zu sperren und eine Neuausfertigung mit anderer Kartennummer zu veranlassen. Dann sind die Diebe machtlos.
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