I originally wrote a not too pleasant review about Glokore and their "product replacement" policy that did not honor what the policy originally stated in regards to a mask replacement if the original... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I just ordered one face mask. There was a countdown offer expiration timer for a second at half off. I managed to navigate and just complete my order for one mask. I was then taken to another page... See more
Company replied
This mask worked great… the problem is it only lasted 9 months and died… when I called about it they said it usually only lasts about 2-21/2 years… that’s a pretty big investment for such a short life... See more
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I did research on which masks were best for quality/results/cost and Glokore was recommended. I bought one. When it came, I charged it and used it but when I turned it off, the redlights still glowed... See more
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Company details
Written by the company
Glokore is a modern wellness and beauty brand committed to delivering high-performance skincare and self-care tools backed by science.
Contact info
5725 S Valley View Blvd, 89118, Las Vegas, United States
- (888) 899-8534
- support@glokore.com
- glokore.com
3.3
Average
162 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 24 hours
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Outstanding Customer Service
The mask didn't work for me as I have a small face, so I felt suffocated while wearing it. It did make a huge difference with my acne which is why I tried so hard to make it work. When I finally made the hard decision to return it, the service I received was OUTSTANDING! The Customer Service team is really amazing. Amongst the best I have delt with in many years.
7 July 2025
Unprompted review
Reply from Glokore
Thank you for sharing your experience with us. While we’re sorry the mask wasn’t the right fit for you, we’re so glad to hear it made a positive impact on your acne and that our Customer Service team provided outstanding support during your return. Your kind words mean a lot to us, and we’ll be sure to share them with the team.
We truly appreciate your feedback and hope to serve you again in the future.
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