GlobusReviews 

15,577
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 2,168 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional staff, including tour guides and drivers, for their knowledge, helpfulness, and friendly demeanor, which significantly enhanced their holidays. Many people highlight the well-planned itineraries, quality accommodations, and diverse excursions, making every day a wonderful adventure. The service provided is often described as excellent, with consumers noting the efficiency and ease of their overall experience, including the quality of food and comfortable transportation. However, some customers also noted that certain hotels were not up to their standards, mentioning issues like uncomfortable beds or a lack of amenities. A few other people also felt that some tour directors lacked knowledge regarding food allergies, and some itineraries had long bus rides or missed scheduled activities.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers praising the tour guides and drivers as... See more

Holidays

Customers consistently note positive experiences with holidays, describing them as amazing adventures that... See more

Service

Users describe positive interactions with service, highlighting the expertise of coach drivers and the... See more

Location

Clients share positive opinions on location, with many reviewers expressing satisfaction with the diverse and... See more

Quality

Reviewers mention positive feedback about quality, with many customers praising the accommodations,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

An African Safari was #1 on our bucket list, and boy are we glad that we chose a Globus Safari Tour! From the logistics, accommodations, tour staff and wildlife viewing, all were pulled off famously... See more

Rated 5 out of 5 stars

Our Travel Guide was knowledgeable, caring, and helpful. She knew the ins and outs of Europe and made sure each individule was stimulated and accomodated. A-Plus!!! The excursions in Europe were to... See more

Rated 5 out of 5 stars

Our tour guide was fabulous - knowledge, friendly with a good sense of humor. Our bus driver was also friendly and professional. The trip was well planned and included a deep dive of each area, from t... See more

Rated 5 out of 5 stars

Everything about this trip was perfect! The tour director was so friendly and well organized and kept us informed at each step. The accommodations were beautiful and the staff at every hotel were so a... See more


Company details

  1. Tour Operator
  2. Travel Agency

Written by the company

When we envision the perfect vacation, we see great hotels, amazing food, incredible sightseeing and above all, we imagine creating memories galore! On a Globus fully escorted tour, a professional handles all the details, logistics and scheduling for you. When you take a Globus vacation, you take away all the hassles and worries of travel so you can concentrate on simply enjoying yourself.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

16K reviews

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4.7

All reviews

(15,577)

1,999 reviews in the last 12 months

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Rated 5 out of 5 stars

Our travel agent Darci Upham customized…

Our travel agent Darci Upham customized our destinations to fit our desires. Our "tour guide" Andrew Moran, was a walking storehouse of knowledge and kept every day on schedule and on point. The "bus driver" was smooth, precise, and safe. The accomodations were more than adaquate for the price. We had a blast!!

8 June 2026
Rated 5 out of 5 stars

Awesome Tour Guide

Tour guides are very helpful, they leave no stone unturned. On this trip, Andrew went above and beyond. Also, the lodgings are very comfortable.

1 June 2026
Rated 5 out of 5 stars

Loved the Italian Mosaic Tour

We did the Italian Mosaic tour with our grown daughter, and it was a wonderful experience. This was our first land tour, and we will definitely consider Hlobus for future land tours. The tour guide, Elena, was excellent and our driver, Gerardo impressed us with his maneuvering skills in tight places. We stayed at 7 different hotels. Some were beautiful, some were comfortable and clean. Occasionally the AC wasn’t very good, but overall the hotels were good. The bus was very comfortable. We were a small group, so we were able to spread out. The included food was good, and the food on the optional tours was very good to excellent. We got a lot of historical information as well as time for just seeing beautiful places and doing some shopping. We covered a lot of territory, so we were on the go. I highly recommend this tour with Globus..

10 June 2026
Rated 5 out of 5 stars

My Globus Italy Tour.

Our Tour Director Sue was very knowledgeable, kept us at a good pace, and is a very personable and professional. Our driver Rafaelle was polite, helpful, professional, and did a fine job navigating the roads of Italy. I felt safe riding in his coach.

3 June 2026
Rated 5 out of 5 stars

A fantastic vacation.

Our guide, Iris, was fantastic. All of the hotels, except for one, we're great. The excursions were so much fun and the dinner cruise on the Seine was excellent. Also, we had a great group.

8 June 2026
Rated 5 out of 5 stars

We loved the Italian Mosaic Tour

We loved the entire tour and especially our tour guide Lino. He was very helpful all throughout the tour with location insights and tips about food or the sights we were seeing. Our driver was also excellent and miraculously managed the winding streets in Sorrento.

Our favorite was lake Maggiore. We wished we could have stayed another day there and our second favorite as Sorrento and Capri. We were a bit rushed in Assisi and had no time to browse the shops or explore on our own. Possibly just free time on our own might have worked out better as some people wanted just to explore more on their own or have a casual meal there in the evening overlooking the valley which has a great view.

In Rome we were a bit surprised in the Colosseum with many steep steps to go up/down. We made it but by the time we walked through the Roman Forum we were very tired, but glad we endured it all. We got there a day early and booked a tour with another company to see the Catacombs and Mamertine prison, which Globus did not offer. This was fairly easy and might be listed as an alternative with less walking should Globus consider it.

In hindsight, we could have skipped Pisa. It was time for lunch and we needed a break but it was very crowed and besides the tower there was not much else to see there.

We loved the Florentine dinner at the winery while being serenaded during dinner.

Our highlight in Venice was the gondola ride, but the lagoon cruise excursion to Burano was not our favorite as we could have probably used the free time browsing more shops in Venice.

We had perfect weather all through the trip and have many fond memories and photos to share with others.

16 May 2026
Rated 5 out of 5 stars

Great experience

It's our first time travelling with Globus and the trip was amazing. The tour director was amazing. She was very funny, knowledgeable and organized.

8 June 2026
Rated 1 out of 5 stars

Need to be careful while booking with…

Need to be careful while booking with Globus. They do not refund the deposit in case of cancellations. They ask you to buy travel insurance, which I did. But when claiming a refund for cancellation, they ask you to contact the insurance company (AON). The insurance company then asks for the reason for cancellation, which in my case was a wedding in the family. Apparently, unless its a death in the family they do not refund and instead give you a voucher for future travel. Filing a claim with AON is a separate nightmare. They do not acept claims over the phone and instead send you a link to file via their web site. When calling for assistance, I was routed to a call center outside the US, and it was extremely difficult to understand the agent.

9 June 2026
Unprompted review
Rated 3 out of 5 stars

24-day tour as…

To start this was not a 24-day tour as advertised. We did nothing the first day. The last day they provided breakfast at 6:30am and we were on our own. Please advertise it as a 22-day tour. In addition, we spent 3 days on our own. They said bus driver needed a day off???

9 June 2026
Rated 5 out of 5 stars

Enjoyed the trip

Enjoyed the trip, not too long on the bus. Enough free time and no pressure to do the optional trips. Helen was an excellent host. Felt very safe and comfortable in the bus

9 June 2026
Rated 5 out of 5 stars

The Croatian

Outstanding tour planning and execution! The Croatia itinerary was perfectly organized, with amazing destinations, smooth logistics, and unforgettable experiences. Highly recommended!

9 June 2026

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