Globus Faith Reviews 408

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 68 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff, especially the tour guides and drivers, for their knowledge, professionalism, and helpfulness. Many people highlight the excellent organization of the holidays and the wonderful places visited, making their trips memorable and enjoyable. However, some customers mentioned that certain excursions felt rushed, leaving little time for personal exploration or shopping. A few people also felt that the hotels could be improved, and that too much was sometimes packed into a single day.

What people talk about most

Staff

People report positive experiences with staff, highlighting their helpfulness, professionalism, and kindness.... See more

Location

Customers had positive experiences with the locations visited. Reviewers consistently praised the amazing and... See more

Holidays

Customers consistently express satisfaction with their holidays. Reviewers frequently describe their trips as... See more

Service

Reviewers highlight positive aspects of service. Customers praise the well-organized and structured trips,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Full trip info given before hand. Questions I had always answered promptly via email. Trip was amazing. Blessed to briefly touch the Pope’s hand at The Papal Audience. Local guides v knowledgeable. Co... See more

Rated 5 out of 5 stars

The Fatima, Lourdes, and Shrines of Spain Pilgrimage deepened my Roman Catholic Faith. We visited Lisbon, Santiago de Compostela, Braga, Lourdes, Fatima, Montserrat, Manresa, and Barcelona. I loved... See more

Rated 5 out of 5 stars

The places visited were wonderful and enjoyable. I especially liked Lourdes, Fatima and Bom de Jesus. The basilica and cathedrals were incredible to see in person. Our tour guide was helpful, professi... See more

Rated 5 out of 5 stars

Tour director was friendly and helpful, but didn’t organize well enough with seats rotation that made people confused and little messed up. The excursions were between the schedule of the day that mad... See more


Company details

  1. Travel & Vacation

Written by the company

Where in God's creation can you renew your faith and reflect upon centuries of religious history? On our inspirational Globus and Cosmos Religious Vacations! We've created a variety of uplifting itineraries that help you explore the roots of your faith, walk in the footsteps of spiritual leaders, and stand in the very places where events from Scripture actually occurred.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

408 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Multi-generational Family Faith Tour 2023

Blessed to have experienced this trip with 10 family members aged 15 to 80. We enjoyed great comraderie with the larger group and participated in faith experiences. Our tour director kept us on schedule and was very patient with young and old, slow and frenzied. There were 2 long bus rides but we stopped at beautiful places along the way. We added 2 extra days in Lisbon before starting, and 2 extra days in Barcelona at the end. Portugal is beautiful.

28 June 2023
Rated 4 out of 5 stars

Paul

The Globus tour guide for the cruise, George, was excellent. He looked out for everyone. The local tour guide for Ephesus was outstanding, he knew the bible scriptures and ancient history.

The breakfast at the Tafolia hotel was just good. The scrambled eggs were not eatable.

The trip seemed like a boot camp we were rushing too much and not enough free time. Except on the cruise, we were moving everyday packing and unpacking.

Only about 60% of the tour was about Apostle Paul, the tour was mislabeled.

6 June 2023
Rated 5 out of 5 stars

The pilgrimage was inspiring and unforgettable!

The pilgrimage tour was excellent especially the tour director. The tour itself was what I expected to see and learn about the Holy Land. However, it was the tour director that impressed me the most. Samir was knowledgeable and articulate in every holy site as written in the Holy scriptures, as well as Israel's rich ancient and old history, its three monotheistic religions' demographics, and diverse culture today. The pilgrimage tour re-affirmed my Catholic faith and I humbly learned about others. I am glad I chose catholiccruisesandtours.com and Cosmos Travel for this pilgrimage. Thank you.

19 June 2023
Rated 4 out of 5 stars

Good tour for the value

Good tour for the value. Accommodations were fine, however, the brochure needs a better description of how much walking and stairs are involved.

8 June 2023
Rated 4 out of 5 stars

Standing in the need of a better coordination

Overall, the trip was great; however, better planning in relationship to local holidays when everything closes. The return was a very late flight And all the restaurants were closed. We had a check out the hotel room at 11 AM and our flight was at 11:55 pm. This needs better coordination. Between the late return flight and the local Holiday, This meant we were at completely loose, ends to find someplace to eat, and we had to pay for an extra night at the hotel, even though we were leaving that night. There needs to be better coordination and planning for the situation. It almost felt as if we were abandoned in a foreign country.

26 May 2023
Rated 4 out of 5 stars

The Greatest Travel of my Life

Great company, best tour Director, best driver and lastly well planned itinerary.
The tour director is skillful, honest and experienced. She handles her job well and has rapport to people.
Her approach is down to earth, and you can feel her sincerity. I wish I have a girlfriend like her.

26 May 2023
Rated 5 out of 5 stars

I can’t begin to tell you how fantastic…

I can’t begin to tell you how fantastic our trip was as we journeyed through "The Footsteps of the Apostle Paul" with our Globus guide. Ourania is an exceptional tour guide! She was informational and educational, exhibiting a mastery of Greece history. She went above and beyond, to ensure that our group felt safe and made sure we had fun! We visited several different cities in seven days and she still kept her same enthusiasm. The Globus team put together a great selection of Biblical historic sites, museums, landmarks, restaurants, and hotels that helped bring the Bible alive. If we decide to visit other cities in Europe we would definitely use them again!

12 May 2023
Rated 5 out of 5 stars

Knowledgeable and personal tour guide

Our tour guide was genuine and kind and went out of her way to make sure we each had our needs met. She offered her faith to speak into the lives of the Greek population and the Footsteps of Paul. She had her Phd in archeology that made it even more valuable to hear her insights. She made the trip fascinating as she told about the rise and fall of the empires.

30 April 2023
Rated 4 out of 5 stars

Love the fact that company took care of…

Love the fact that company took care of every single detail to keep us safe and provide us with a great experience visiting many places a good, knowledgeable and caring tour director Mr. Sair. The reason I give five stars is because some of the restaurants we were took for lunch were expensive and not good food for the price in a bad neighborhoods.

12 May 2023
Rated 5 out of 5 stars

The tour was more than excellent!

The tour was excellent, mainly due to the guidance and organization of the Tour Director, Mr. Samir Farran, who has deep knowledge of the Catholic history and the region in general. He gave us all the details and time, and definitively exceeded expectations in terms of dedication to us. He treated us as family members. His personal values and dedication are out of the ordinary by far.

21 April 2023
Rated 3 out of 5 stars

I enjoyed my trip overall

I enjoyed my trip overall, because I made the best of it! However, Globus CUSTOMER SERVICE, needs major improvement overall. Once I booked my trip with Michelle, she seemed to be gone... I placed 2 calls to her & I am still waiting for her to return my calls... A week before my departure & due to the issues happening in Israel, I was concerned & called Globus. The woman with whom I spoke, seemed ignorant to any relative issues that could affect MY SAFETY, that did not make me feel good at all. Luckily everyth8ing went smooth.
The tour guide in Israel YAIR was OUTSTANDING!!! The tour guide in Jordan ELIAS, should NOT be freelancing for Globus, he hardly explained issues, did not use headsets; therefore, there were times when we not all could hear him & it seems that everyday, he was in a rushed to drop us off at the hotel, as he was always too busy taking PERSONAL PHONE CALLS (I do have photos of him on his phone) & he did not join us for our last dinner, like Yair did.

16 April 2023
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look