I ordered a hair test a few years ago (November 2020) and thought I'd leave a review as there are so many negatives ones, I don't think it reflects the service I received. There were no issues with... See more
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Gosh wish I’d read these reviews before ordering intolerance test. Think I’ve wasted my money! Never received confirmation email of order contacted via chat online he said he’d resend email, never rec... See more
I came across Global Testing Lab via Groupon, thus believed it to be a professional company. I paid £40.00 for a Healthier hair, skin & nails test. After waiting 14 days I received only intole... See more
Bought two tests. Received no confirmation email so have no access to test reference numbers. No way of contacting them. Live chat doesn't exist. Contacted PayPal straight away to try and get money ba... See more
Company details
Written by the company
The Global Testing Labs range of tests includes a choice of Blood and hair sampling in order to get the most accurate results available and help you. Our aim at Global Testing Labs is to give you the information you need to make positive changes to your wellness and life.
Contact info
Unit 1A Bonington Complex, DE74 2PY, United Kingdom
- globaltestinglab.com
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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Ordered an intolerance test with Global…
Ordered an intolerance test with Global Testing Lab via Groupon and never got a confirmation that they had received my sample as promised so emailed them one week ago and am still yet to hear back or receive my test results! Awful experience and by the sounds of it Groupon cannot contact them either!
Incomplete Test / Uncontactable
I came across Global Testing Lab via Groupon, thus believed it to be a professional company.
I paid £40.00 for a Healthier hair, skin & nails test. After waiting 14 days I received only intolerance results, no mention of the nutrition results that I'd paid extra for.
I tried to contact Global Testing Lab via their email (If you have any questions, please send us an email to...) This bounced back saying that this email address was in fact unmanned and to instead contact via (non-existent) chat feature on their site. Also, address listed on their website is just virtual office space in London.
Now questioning the validity of test / results...
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