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GRI - Global Reporting Initiative Reviews 253

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the user experience, highlighting the convenience of self-paced learning and the clear, well-structured content. Many appreciate the in-depth, practical insights provided, finding the courses comprehensive and relevant for sustainability reporting. The quality of the material, including case studies and interactive elements, is frequently commended for its effectiveness in knowledge retention and professional development. However, some customers also noted areas for improvement, such as the presentation style, which some found dry or lacking visual engagement. A few people experienced technical issues with the platform, and some mentioned repetition in course material or confusingly worded questions. Additionally, there were occasional concerns about the clarity of section navigation and the availability of certain resources.

What people talk about most

User experience

Reviewers express satisfaction with the user experience, highlighting the flexibility of self-paced learning... See more

Sustainability

Customers had positive experiences with sustainability. Reviewers consistently praise the courses for... See more

Product

Reviewers highlight positive aspects of the product, particularly praising the courses for being... See more

Quality

Customers consistently note positive experiences with quality. Reviewers praise the well-organized, concise,... See more

Staff

Clients share ambiguous opinions on staff. Some reviewers praise the professional support received,... See more

Based on these reviews

Rated 5 out of 5 stars

GRI connected me to the global knowledge and information on ESG and SDGs. I live in Japan, Hong Kong and China, and have been working in the toxic Denim industry for 35+ years. Seeing some changes i... See more

Rated 5 out of 5 stars

Full e-learning experience, so the convenience of learning at my own pace and schedule worked well for me. The specific courses I did were information dense and fairly direct to the point - no ext... See more

Company replied

Rated 5 out of 5 stars

Was able to follow the program, get certified and also recertified through the CEUs. Following the course lessons was good and prepared me well for the Certification exam. The GRI Academy team via... See more

Rated 5 out of 5 stars

This course is full of key points that you need for sustainability reporting in accordance with the GRI standards. If you study the related GRI standards along with the course, I think you will gain t... See more


Company details

  1. Charter School
  2. Department of Education

Written by the company

For 28 years GRI has been the architect of the common global language to assess and report on environmental, social, and economic impacts. We provide standards, tools and training that enable organizations of all sizes to harness the skills, capabilities and data they need to create sustainable, long-term value and unlock positive change in the world.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

253 reviews

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1-star

Replied to 76% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

To guarantee a comply execution of the business, acording to norms and regulations differents than the financial issues, focus in the triple bottom line (enviromental, social, governance).

It has been an enrichment and an opening of mind in terms of business compliance and duties, not only with financial and governance issues, but also with environmental and social issues.

27 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Jorge,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

High quality and completeness

No matter the context and the topic, I always find GRI courses of high quality, exhaustive and comprehensive, including the effort to keep refreshing basic knowledge

10 January 2026
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Reply from GRI - Global Reporting Initiative

Dear Roberta,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

GRI academy

Easy to follow along

29 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Ashly,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

The contents where great

The contents where great, updated and provided a comprehensive information about GRI standards.

3 January 2026
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Reply from GRI - Global Reporting Initiative

Dear Oswaldo,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

Essential for any sustainability professional in 2026

After an honest review with some constructive feedback, the GRI team were very attentive and let me know that the course I was doing was outdated, and were kind enough to offer me an upgrade for the newest version of the course at no extra cost. The new course is very well crafted, with more interaction, better examples and also better exercises. I was very well impressed and it made the learning process quite easier and with less doubts, it was a bit like night and day! All in all, the new course is very good, I highly recommend it as being essential for any sustainability professional nowadays.

6 January 2026
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Reply from GRI - Global Reporting Initiative

Dear Madalena,

We hope this finds you well.

Thank you for sharing your detailed feedback. We’re sorry to hear that your experience didn’t meet your expectations, and we truly appreciate the time you took to explain your perspective, especially given your personal investment in the Program.

To clarify a few points: it is not possible to take only the final exam without completing the four certification courses, as these are designed to equip participants with the essential knowledge needed to successfully pass the exam. The courses form an integral part of the learning journey and certification process.

The voice used in our courses belongs to a member of our in-house content creation team. We aim to ensure consistency and clarity across our materials, and your feedback on audio and delivery helps us improve interactivity and accessibility for all learners.

GRI Academy courses are continuously updated to reflect the latest developments in sustainability reporting. Rather than a €100 fee, maintaining certification is achieved by completing our recertification courses, which cover current and emerging sustainability topics. As the sustainability landscape is constantly evolving, we feel it is important for professionals to refresh and expand their expertise regularly.

While our courses maintain a satisfaction rate of around 95%, we recognise that individual experiences can vary. Your feedback is valuable in helping us improve, and we would love to hear any further suggestions you may have. We will follow up via email to continue the conversation.

Kind regards,

The GRI Academy Team

Rated 5 out of 5 stars

Such a great experience using GRI…

Such a great experience using GRI standard 2021 for my job and also leveraging sustainability impact with building accountable sustainability initiatives.

1 January 2026
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Reply from GRI - Global Reporting Initiative

Dear Yogi,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

The interactive content

24 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Lakshi,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

Well articulated training module with…

Well articulated training module with live examples.

31 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Anand,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

GRI are partners in evolutionary Sustainability Journey

Thank you for bringing contemporary relevant courses every time. I have resolve of completing 2 courses every new year as gift to myself for evolutionary professional journey.

31 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Aditi,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars
GRI - Global Reporting Initiative logo

Reply from GRI - Global Reporting Initiative

Dear Pamela,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

Good

The learning materials were very resourceful. I understood the concepts quicker than I anticipated.

29 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Oduware,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 1 out of 5 stars

Bad customer service

I did not receive my course completion certificate.

28 December 2025
GRI - Global Reporting Initiative logo

Reply from GRI - Global Reporting Initiative

Dear Alfonso,

We hope this finds you well.

Thank you for bringing this to our attention. We have re-sent your certificate link via email. If you need any further assistance, don't hesitate to contact us at griacademy@globalreporting.org.

Kind regards,

The GRI Academy team

Rated 4 out of 5 stars

Easy and updated sustainability content

Good, easy-to-understand content and up-to-date information for the current sustainability business environment.

28 December 2025
GRI - Global Reporting Initiative logo

Reply from GRI - Global Reporting Initiative

Dear Carol,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

Interactive courses

1 January 2026
GRI - Global Reporting Initiative logo

Reply from GRI - Global Reporting Initiative

Dear Gunay,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

Easy to access and you can tailor all…

Easy to access and you can tailor all the training schedule according your preferences.

26 December 2025
GRI - Global Reporting Initiative logo

Reply from GRI - Global Reporting Initiative

Dear Anita,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 2 out of 5 stars

The audio went off

The audio went off

29 December 2025
GRI - Global Reporting Initiative logo

Reply from GRI - Global Reporting Initiative

Dear Urvashi,

Thank you for bringing this to our attention. We’re sorry to hear about your technical issue with the course audio. As we’re currently unable to recreate the problem on our end, we will reach out to you via email to gather a few more details so we can better understand and pinpoint what may have happened.

Kind regards,

The GRI Academy Team

Rated 5 out of 5 stars
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Reply from GRI - Global Reporting Initiative

Dear Milagros,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

It was a good course with content.

It was a good course with content.

23 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Rajib,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars

CEUs - The gateway from Obsolescence

The CEU courses are so enlightening to Professionals eager to remain relevant in the ever-changing Sustainability reporting landscape. Of interest to me in my current CEU courses is the clarity on Digital Sustainability Reporting tools, with ease to understand explanations on GRI, IFRS & ESRS Digital taxonomies

27 December 2025
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Reply from GRI - Global Reporting Initiative

Dear Laudworth,

Thank you for your feedback and for rating the GRI Academy courses highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

Rated 5 out of 5 stars
GRI - Global Reporting Initiative logo

Reply from GRI - Global Reporting Initiative

Dear Alaa,

Thank you for your feedback and for rating the GRI Academy course highly. We’re pleased to hear you had a positive experience, and your comments help us continue improving our courses. We appreciate you learning with us and hope to see you again in the future.

Kind regards,
The GRI Academy Team

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